Increasing the diversity of leadership teams increases innovation and performance. This works across a sample of countries from several continents. Together with digital investment allows companies to “get the most from their diversity dollars”.

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How diverse leadership teams boost innovation

From an online snowboarding shop to a no-brainer e-commerce solution for brands willing to focus on their products and marketing instead of tech, discover the story of a new tech giant.

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How Shopify conquered fashion

"The carnage in the US department store space over the past few years has only accelerated with the Covid-19 health crisis" according to Retail Metrics President. This paper tries to guess who will be the few survivors: Nordstrom with its customer-centric approach (as seen in the July 2020 news), or Dillard's thanks to its real estate. On the luxury segment, the authors try to make an educated guess about Neiman Marcus, Bloomingdales, Saks, or Macy's.

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The incredible shrinking department store

The Covid-19 crisis has shown how important the DTC business could be for brands, when relying on too many intermediaries. In addition, big brands are also looking to muscling up their own retail networks. In these conditions, wholesalers, including department stores, might feel pressure. Read what Galeries Lafayette and Selfridges, among others, are doing to counteract and make the most of the situation.

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How the Wholesale crisis could benefit independend Fashion brands

The good the bad and the ugly in retail diversity. Even the good acknowledge that they need to make significant progress. And department stores are not among the best.

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The business case for diversity at workplace is overwhelming

Facing additional 90 store closures out of 271 in the US, Apple has taken new measures, not limited to sending to each employee's home a test kit. Willing to improve the experience provided to customers, they are now asking their sales staff to cater for the needs of Apple's customers - from home.

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Apple asks retail staff to work remotely

As the VP of Cushman & Wakefield puts it, "there's no doubt high streets around the world are going to have a rent reset". Many questions are now left open for retail units, accross segments, even in prestigious locations. Is it still worth to open a new boutique in an untapped European city centre, or just focus on China?

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Retail's big rental reset

The Covid-19 outbreak sparked a long-awaited awareness from all Fashion brands that they needed to reinvent. Designers such as Dries Van Noten championed a complete rewriting of the rules, while behemoths such as Saint-Laurent Paris decided to step away from the traditional Fashion calendar. Three months after, the Business of Fashion discussed where Fashion stands, and where it goes.

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What happened to rethinking the Fashion System?

The Covid-19 crisis is the knock-out punch for the US Department Stores. Jing Daily is inviting american retailers to learn from the Chinese market examples. Intime for instance, owned by Alibaba, shows how technology can be the "infrastructure of the whole operation" (and reminds the strategy of IADS member Falabella), allowing a seamless transitioning from offline to online, addressing the needs for convenient shopping. The article also emphasizes the need of a strong experience, "retailtainment", which is also the core of IADS member SKP strategy.

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Why US retailers should follow China's lead

Nike is accelerating on the front of Instore Experience, with the fourth retail concept, after Nike House of Innovation, Nike Live and Nike Factory outlets. The Rise concept is making the most of the digital enhancements to improve the experience of the customers, while also serving as a platform for their sports needs outside the store.

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Nike to debut "Rise" retail concept in China

![Bosses say they want to tackle racial injustices

Is corporate America finally getting serious about diversity in the light of recent events? Customers are looking more closely at the composition of governance and management boards and may start taking decisions about shopping on the basis of companies’ diversity records. Making the right noises may no longer be enough – actions are required.

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Bosses say they want to tackle racial injustice

JC Penney former CEO, Ron Johnson, said that the problem for department stores was not in size, location of physical capabilities, but in their "lack of imagination - products they carry, store environments, the way they engage their customers, how they embrace the digital future".

Neighborhood Goods, a chain from Texas, US, listened to that statement and has opened in less than 3 years three locations based on putting local community first, proposing a strong and powerful rotation of products and brands, to ultimately become the reason to come, visit and shop.

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Neighborhood Goods prove its new department store model works