What: John Lewis has outlined four key trends set to shape fashion and homeware in 2026, spanning colour, outerwear, sport and workwear, as the department store looks to tap shifting consumer tastes across categories.
Why it is important: The shift in office and generational fashion preferences highlights the need for retailers to adapt inventory and marketing to changing consumer behaviours.
John Lewis’s annual trends report for 2026 signals a decisive shift in fashion and homeware, with indigo set to dominate across categories, replacing the previous year’s cocoa brown and butter yellow. The duffle coat, reimagined by luxury brands and popularised through a collaboration with Labrum, is poised to become a menswear staple. The retailer’s expansion into golf reflects a surge in participation and a younger demographic, prompting a broader assortment and new brand launches in stores. Men’s denim sales have soared, particularly in relaxed fits, leading John Lewis to significantly reduce its skinny jeans offering. Office wear is evolving, with trainers increasingly replacing formal shoes and Gen X shoppers driving fashion spending, signalling a blending of generational styles and a move toward more versatile, comfortable dressing. The report also notes a rise in pre-owned fashion, increased cross-generational style adoption, and the enduring relevance of John Lewis’s price promise, now digitally enhanced to match competitors in real time. These trends underscore the retailer’s agility in responding to shifting consumer preferences and market dynamics.
IADS Notes: John Lewis’s trend forecast for 2026 mirrors broader retail shifts observed throughout the past year. The focus on expressive, versatile styles and the addition of new brands align with industry-wide moves toward younger, style-conscious consumers, as seen in April 2025 (“How John Lewis is reinventing its menswear offer,” Drapers) and February 2025 (“John Lewis adds 49 new fashion brands,” Retail Week). The embrace of minimalist, sustainable fashion and diversification into new categories like golf reflect the sector’s innovation and enhanced customer engagement, as documented in March 2025 (“Normcore returns. Is ‘boring fashion’ the future of sustainable style?” Forbes), April 2022 (“Department stores can be a beacon for retail,” The Retail Bulletin), and August 2025 (“Decathlon bets on compact stores,” Fashion United; “Lotte department store will significantly expand art courses,” Maeil Business Newspaper). The evolution in office wear and generational spending power further illustrates the impact of changing workplace norms and digital-first habits, as highlighted in October 2025 (“How Gen Z and Gen Alpha are rewiring the fashion industry,” BCG/WWD) and September 2025 (“Walk, lounge, sweat: How the generations are redefining activewear,” BCG).

John Lewis reveals key trends for 2026 

What: Galeries Lafayette Paris Haussmann hosts the debut of Louis Vuitton’s new beauty line in a bespoke luxury space.

Why it is important: This launch demonstrates how luxury brands are leveraging department stores and experiential retail to expand into new categories.

Louis Vuitton has introduced its first make-up collection, La Beauté Louis Vuitton, at Galeries Lafayette Paris Haussmann, marking a significant expansion into the beauty sector for the iconic luxury brand. The new 40 square-metre beauty corner, situated under the department store’s renowned dome, is designed to offer a highly personalised and immersive retail experience. Customers can explore a curated selection of products, including 55 lipstick shades, 10 lip balms, and eight eye palettes, all featuring an exclusive olfactory signature. The space’s design, which incorporates wood, woven leather, and champagne-coloured metal, reflects the brand’s commitment to elegance and durability, with refillable cases crafted by Konstantin Grcic. Artistic direction by Pat McGrath ensures the collection embodies both creativity and performance, positioning beauty as an everyday form of self-expression. This launch not only reinforces Louis Vuitton’s reputation for innovation but also highlights the strategic importance of department stores as platforms for luxury brand expansion and experiential retail.

IADS Notes: Louis Vuitton’s move into beauty at Galeries Lafayette Paris Haussmann mirrors its March 2025 makeup launch under Pat McGrath (BeautyInc), aligning with industry shifts where experiential beauty retail drove local engagement (Fashion Network). Galeries Lafayette’s new LV beauty corner further underscores the impact of luxury and experiential strategies(Fashion Network), while broader department store transformations highlight the sector’s focus on immersive, sensorial experiences to attract and retain customers (Glossy, BeautyInc).

Louis Vuitton unveils beauty corner at Galeries Lafayette Haussmann

What: John Lewis launches in-store hospitality offerings timed for the peak holiday season.

Why it is important: This move reflects the growing trend of department stores using hospitality to boost customer engagement and differentiate from online competitors, as seen in recent Notion reports.

John Lewis has introduced new hospitality destinations within its stores, strategically timed to coincide with the Christmas shopping season. This initiative is designed to enhance the in-store experience, encouraging customers to linger longer and enjoy curated food and beverage options while shopping for the holidays. By integrating hospitality services, John Lewis aims to create a more engaging and memorable environment, setting itself apart from online competitors and reinforcing its position as a destination for festive shopping. The move aligns with broader industry trends, where department stores are increasingly investing in experiential retail to drive footfall and customer loyalty. John Lewis’s approach demonstrates a keen understanding of evolving consumer preferences, leveraging the holiday period to maximise the impact of these new offerings. This strategy not only supports immediate sales but also strengthens the retailer’s brand as a leader in customer experience and innovation within the sector.

IADS Notes: John Lewis’s launch of new hospitality destinations in time for Christmas reflects a wider transformation in the department store sector, where experiential retail and hospitality integration are becoming central to competitive strategy. In April 2025, The Retail Bulletin highlighted how department stores are investing in curated food and beverage offerings and immersive experiences to maintain relevance and drive customer engagement. This trend is mirrored internationally, as seen in October 2025 in Korea JoongAng Daily, where Korean department stores expanded cultural and hospitality spaces to increase dwell time and foster loyalty. The March 2025 BoF report on Printemps NYC’s hospitality-focused concept further demonstrates the shift toward prioritising customer experience and time spent in-store over immediate sales. Despite industry challenges, John Lewis stands out as a legacy retailer that continues to thrive by offering engaging environments and superior service, as noted by Retail Week in August 2025. The retailer’s ongoing transformation, including significant investment in store renovations and digital infrastructure reported by Retail Week in September 2025, underscores the importance of adapting to evolving consumer preferences and leveraging hospitality to enhance the festive shopping experience.

John Lewis opens new hospitality destinations in time for Christmas

What: Manor’s Geneva flagship store unveils a fully renovated 10,000 m² fashion space, introducing over 40 new international brands and a contemporary shopping experience.

Why it is important: This development shows Manor’s strategic investment in flagship locations and matches recent trends of experiential retail and regional adaptation in Switzerland.

Manor has opened a new chapter in Swiss retail with the complete renovation of its Geneva flagship store, transforming 10,000 square meters into one of the country’s most modern fashion spaces. The store now features over 40 new international brands alongside its established labels, offering a wider and more contemporary selection for both women and men. The redesigned environment emphasises open, themed spaces and visual accents that create a welcoming atmosphere, encouraging customers to explore, mix, and match styles. This transformation is part of Manor’s broader modernisation campaign, which includes significant investments in store upgrades, digital integration, and customer experience improvements across Switzerland. The Geneva project follows similar updates in Basel, Lausanne, Lugano, and Vevey, with more locations planned. Manor’s approach combines fashion, lifestyle, and service, aiming to set a new standard for department stores in the region. The company’s focus on local trends and needs ensures that each store remains relevant and appealing to its community. 

IADS Notes: Manor’s Geneva renovation is part of a CHF 200 million investment plan announced in March 2025 (Zone Bourse), marking a shift toward flagship store upgrades and growth. CEO Roland Armbruster highlighted this strategy in April 2025 (PME), emphasising fashion expansion and digital integration. The Monthey reopening in December 2025 (Press Release) and the strategic exit from certain regions in August 2025 (VermögensZentrum) show Manor’s focus on regional adaptation. The appointment of a Chief Digital Transformation Officer in March 2025 (ICT Journal) further supports the company’s move toward innovative, customer-focused retail.

A new fashion chapter in French-speaking Switzerland: Manor Geneva modernises fashion spaces for an inspiring shopping experience - English

A new fashion chapter in French-speaking Switzerland: Manor Geneva modernises fashion spaces for an inspiring shopping experience - French

What: Arthur Lemoine discusses Galeries Lafayette opening its first Indian flagship in Mumbai in partnership with Aditya Birla, targeting the country’s growing luxury market.

Why it is important: The development highlights how department stores are adapting their networks and offerings to thrive in rapidly evolving retail environments.

Galeries Lafayette’s debut in Mumbai marks a pivotal moment in the evolution of global department stores, as the French retailer partners with Aditya Birla to tap into India’s burgeoning luxury market. The store, located in the historic Kala Ghoda district, spans over 9,000 square metres and introduces a curated selection of 300 brands, with 70% of the assortment exclusive to the Indian market. By leveraging Aditya Birla’s local expertise, Galeries Lafayette aims to bridge French retail tradition with Indian consumer aspirations, adapting its offer through modular retail formats, price alignment with Dubai, and services tailored to local preferences, such as valet parking and private lounges. The long-term franchise agreement underscores a commitment to sustainable growth, while the strategy of selective expansion and network optimisation reflects a broader industry trend. The Mumbai flagship is positioned as a launchpad for further national growth, with plans for Delhi and synergies with the French network, demonstrating a nuanced approach to internationalisation, brand stewardship, and experiential retail.

IADS Notes: Galeries Lafayette’s opening in Mumbai in partnership with Aditya Birla exemplifies the current wave of international department store expansion into high-growth markets, as seen in October 2025 ("Aditya Birla celebrates their partnership with Galeries Lafayette by opening the Mumbai store," Luxury Tribune; "French luxe retailer Galeries Lafayette set for India entry," India Economic Times). This move is part of a broader €400 million investment plan, which also includes the modernization of the Haussmann flagship and strategic network optimization, as reported in February 2025 ("Galeries Lafayette’s Chief Buying Officer details the company strategy," Le Figaro). The partnership with Aditya Birla highlights the increasing reliance on local conglomerates to facilitate market entry and adaptation, a trend mirrored by Reliance’s franchise agreement with Saks Fifth Avenue in January 2025 ("Reliance to bring Saks Fifth Avenue to India, enters into franchise agreement," India Economic Times). Both companies are leveraging franchise models to navigate India’s evolving luxury landscape, while also adapting their offerings to local consumer behaviours and regulatory environments, as detailed in December 2025 ("How Reliance Retail rules the Indian fashion market," BoF). The strategic focus on experiential retail, omnichannel growth, and selective store closures aligns with the industry’s shift toward modernisation and resilience, as discussed in April 2025 ("Department stores can be a beacon for retail," The Retail Bulletin).

Galeries Lafayette’s CEO Arthur Lemoine on pioneering in India

What: Chalhoub Group marks its 70th anniversary by highlighting its evolution from a single boutique in Damascus to a leading luxury retail empire in the Middle East.

Why it is important: This milestone reflects how family leadership and strategic partnerships have driven sustained growth and innovation in Middle Eastern luxury retail.

Chalhoub Group’s 70th anniversary serves as a testament to its remarkable transformation from modest beginnings in Damascus to becoming the Middle East’s foremost luxury retail group. The company’s journey has been shaped by resilience, adaptability, and a series of strategic relocations in response to regional upheavals, ultimately establishing Dubai as its permanent base. Key to its ascent has been the seamless transition of leadership across three generations, each bringing renewed vision and energy. The group’s ability to forge enduring partnerships with global luxury brands such as Louis Vuitton and Sephora has not only expanded its portfolio but also redefined the region’s retail landscape. Innovation has remained central, with the launch of experiential retail concepts and proprietary brands, ensuring continued relevance amid evolving consumer expectations. As the group enters a new era under Michael Chalhoub, its commitment to digital transformation and local market engagement positions it to maintain its leadership in a dynamic and competitive sector.

IADS Notes: The Chalhoub Group’s evolution mirrors the broader rise of the Middle East as a luxury retail hub, with recent leadership transitions and digital innovation accelerating growth, particularly in Saudi Arabia and through omnichannel strategies. The group’s focus on quality, customer experience, and strategic partnerships, as highlighted in WWD (October 2025, May 2025), BoF (May 2025), RLC (September 2025), and Emirates Woman (March 2025), underscores its resilience and ability to adapt to both market opportunities and challenges.

Chalhoub Group at 70: Timeline

Chalhoub Group: A Luxury Dynasty, 70 Years in the Making

What: Galeries Lafayette is reshaping its global strategy through major investments, targeted market entries, and a renewed emphasis on digital and physical retail integration.

Why it is important: Galeries Lafayette’s evolution highlights the importance of targeted investment and market adaptation.

Galeries Lafayette, under the leadership of Nicolas Houzé, is redefining its position in the global retail landscape by combining bold international expansion with substantial investments in its flagship stores and a strong focus on digital transformation. The group’s entry into India, in partnership with Aditya Birla, marks a significant milestone, positioning Galeries Lafayette as a pioneer in a rapidly evolving luxury market. Simultaneously, the company is rethinking its approach in China and accelerating its presence in the Middle East, while remaining cautious about overextending into new territories. In Paris, a €400 million renovation of the Boulevard Haussmann flagship and further upgrades across the network have restored sales to pre-pandemic levels and reinforced the importance of experiential retail. The group’s streamlined focus on core categories such as watches, jewelry, and beauty, along with the integration of advanced digital tools and a growing e-commerce platform, demonstrates a commitment to adapting to shifting consumer behaviors and market dynamics. This multifaceted strategy positions Galeries Lafayette as a model for department store resilience and innovation.

IADS Notes: Galeries Lafayette’s recent moves, including the India entry and flagship renovations, are consistent with trends reported in October 2025 ("French luxe retailer Galeries Lafayette set for India entry," India Economic Times; "Aditya Birla celebrates their partnership with Galeries Lafayette by opening the Mumbai store," Luxury Tribune) and July 2025 ("Galeries Lafayette Haussmann's growth and strategy," Fashion Network), where international expansion, experiential retail, and digital transformation were highlighted as key growth drivers. The partnership with Aditya Birla and the appointment of a new e-commerce director in January 2025 ("Galeries Lafayette hires a new e-commerce director," Fashion Network) further illustrate the group’s commitment to market adaptation and omnichannel excellence, as seen in recent analyses from early and late 2025 ("Galeries Lafayette’s Chief Buying Officer details the company strategy," Le Figaro, February 2025).

Galeries Lafayette’s Nicolas Houzé talks big investment bets as ‘boring retail is dead’

What: Hendrik Pannenborg is appointed Chief Real Estate Officer at Breuninger, succeeding Prof. Michael Cesarz as of January 2026.

Why it is important: This leadership change ensures continuity in Breuninger’s real estate strategy, supporting ongoing growth and innovation across its omnichannel operations.

Breuninger has announced the appointment of Hendrik Pannenborg as Chief Real Estate Officer, effective January 2026, following the retirement of Prof. Michael Cesarz. Pannenborg, who has been with Breuninger for over thirteen years and most recently served as Director Real Estate, will now oversee all aspects of the company’s real estate operations, including the management and development of Breuninger’s diverse portfolio of locations and major projects such as the new mobility hub in Stuttgart. This transition underscores Breuninger’s commitment to continuity and strategic growth, leveraging Pannenborg’s deep familiarity with the company and its projects. Under Cesarz’s leadership, Breuninger completed significant initiatives, including the transformation of flagship stores and the expansion of logistics capabilities, which have contributed to the retailer’s strong market position. Breuninger’s focus on innovative real estate development, combined with its omnichannel approach and customer-centric services, continues to set high standards in the European premium retail sector.

IADS Notes: The appointment of Hendrik Pannenborg as Chief Real Estate Officer at Breuninger marks a pivotal moment in the company’s ongoing transformation, reinforcing its strategy of blending tradition with innovation and maintaining leadership continuity. This transition comes as Breuninger continues to excel in both digital and physical retail, achieving 6% growth and €1.6 billion in GMV for 2024, with 60% of sales generated online, as reported in July 2025. The opening of the Hamburg flagship in April 2025 and the expansion into Switzerland and the Netherlands in November 2025 underscore the brand’s commitment to experiential shopping, urban development, and omnichannel integration. Breuninger’s focus on localized e-commerce, loyalty programs, and immersive community events, such as the partnership with Monocle in September 2025, highlights its ability to adapt to evolving consumer expectations while driving sustainable growth. The leadership transition ensures that Breuninger’s real estate strategy will continue to support its role as a premium European retailer, fostering vibrant urban environments and innovative retail experiences

Hendrik Pannenborg will become Breuninger’s Chief Real Estate Officer

What: Manor Food Monthey reopens with a market-inspired design, expanded homemade and local product offerings, and enhanced in-store experiences.

Why it is important: Manor’s strategy reflects a broader retail shift toward localisation, experiential shopping, and fresh, differentiated offerings.

The newly renovated Manor Food Monthey transforms grocery shopping into a vibrant, sensory experience reminiscent of a traditional market. With a strong emphasis on local sourcing, the store collaborates with dozens of regional producers, ensuring a wide selection of fresh, high-quality products that celebrate local flavours and craftsmanship. The expansion of “fait maison” offerings, from artisanal breads and pastries to premium take-away meals, underscores Manor’s commitment to authenticity and freshness. Each department, from the colourful produce section to the premium butcher and fish counters, is designed to invite discovery and indulgence. Enhanced by personalised services, in-store tastings, and opportunities to meet local producers, the store fosters a sense of community and engagement. This approach not only elevates the shopping experience but also aligns with evolving consumer preferences for transparency, quality, and meaningful connections with food and its origins. Manor Food Monthey stands as a model for modern retail, blending tradition with innovation to create a compelling, customer-centric environment.

IADS Notes: The renovation of Manor Food Monthey exemplifies Manor’s broader transformation strategy, as the retailer invests heavily in modernizing its stores and prioritizing high-potential locations, a direction confirmed by its CHF 200 million investment plan highlighted in August 2025 (“Manor trades a supermarket to Migros to open a larger one,” 20mn) and April 2025 (“Roland Armbruster interview: 'we are shifting gears',” PME). This renewed focus on local sourcing, artisanal “fait maison” offerings, and sensory-rich environments aligns with Manor’s shift toward regional differentiation and food innovation, as the company reallocates resources to strengthen its presence in Latin regions and optimise market segmentation, as seen in August 2025 (“Manor sells 3 German-speaking side’s food departments to Coop,” VermögensZentrum). The Monthey store’s experiential approach, including in-store events and personalized services, mirrors successful engagement strategies seen in Manor’s pop culture activations (June 2025, “Manor creates the buzz thanks to Labubu dolls,” Cominmag.ch) and is echoed by international trends such as Wegmans’ integration of fine dining and immersive retail experiences (August 2025, “Wegmans' Next Door brings fine dining to Astor Place store,” Grocery Business). Collectively, these developments underscore how Manor and leading retailers are responding to evolving consumer expectations by blending local partnerships, fresh product curation, and memorable, multi-sensory shopping environments to drive customer loyalty and market relevance.

Manor supermarket in Monthey reopens

What: Manor awards the Prix Culturel Manor 2026 to Kaspar Ludwig, reinforcing its commitment to contemporary art and brand differentiation.

Why it is important: This initiative aligns with Manor’s broader strategy of using cultural engagement to enhance brand image and attract new customer segments.

The Prix Culturel Manor 2026 has been awarded to Kaspar Ludwig, a sculptor recognised for his inventive transformation of everyday objects into playful and reflective installations. Ludwig’s background in Carrare and Basel informs his focus on craftsmanship and material beauty, resulting in works that surprise and engage audiences. As the sixth and final laureate for the 2026 edition, Ludwig’s selection highlights Manor’s enduring dedication to nurturing emerging Swiss artists. Established over forty years ago by Philippe Nordmann, the Prix Culturel Manor has become a prominent launchpad for young talent, demonstrating how Manor weaves cultural initiatives into its retail identity. By honouring artists like Ludwig, Manor not only supports the contemporary art scene but also strengthens its brand, connecting with customers through shared cultural values and innovative experiences. This integration of retail and art continues to distinguish Manor in a competitive landscape, reinforcing its reputation as a progressive and community-focused retailer.

IADS Notes: Manor’s cultural engagement, as seen with the Prix Culturel Manor, is closely tied to its strategic evolution. In June 2025, Manor generated significant excitement through experiential events like the Labubu collectable launch (Cominmag.ch, June 2025). The CHF 200 million investment plan announced in March 2025 (Zone Bourse, March 2025) and CEO Roland Armbruster’s emphasis on digital transformation and regional customisation (PME, April 2025) further illustrate how cultural initiatives are integrated into Manor’s broader strategy. The appointment of a Chief Digital Transformation Officer (ICT Journal, March 2025) and the focus on flagship store modernisation (20mn, August 2025) reinforce Manor’s commitment to brand modernisation and customer engagement throughout 2025.

Manor’s Prix Culturel 2026 highlights its strategy of integrating cultural initiatives 

What: Siam Paragon Retail has won the Thailand Corporate Excellence Award 2025 for the second consecutive year, marking its 20th anniversary with a focus on management excellence and customer experience.

Why it is important: This achievement demonstrates how Thai retail leaders are setting new international standards through innovation and customer experience, as seen in recent industry developments.

Siam Paragon Retail’s consecutive win at the Thailand Corporate Excellence Awards 2025, coinciding with its 20th anniversary, highlights its sustained commitment to elevating Thai retail to international standards. The company’s success is rooted in a philosophy of constantly enhancing the customer experience, supported by strategic partnerships with Siam Piwat Group and The Mall Group. These collaborations have fostered a culture of innovation, integrating data-driven and tech-enabled strategies such as AI-powered hyper-personalisation and flexible operational management. Siam Paragon’s approach extends beyond traditional retail, focusing on experiential value design and aligning products, services, and activities with evolving customer lifestyles. The brand’s ability to generate the highest revenue per square meter in the country is attributed to its strategic retail engines and a continuous learning culture among its teams. As Siam Paragon celebrates two decades, it is not only commemorating past achievements but also launching new strategies to expand omnichannel experiences and further elevate service standards, ensuring its position as a model for retail experience innovation in the region. 

IADS Notes: Siam Paragon’s recognition at the Thailand Corporate Excellence Awards 2025 aligns with its major 20th anniversary revamp in November 2025, which set new standards for experiential value and digital innovation. The Mall Group’s technology awards in September 2025 and the sector’s embrace of AI-driven hyper-personalisation in March 2025 reflect a broader industry shift toward tech-enabled, customer-centric retail. The evolution toward experiential retail, noted in January 2025, and The Mall Group’s strategic wins in March 2025, further validate the sector’s commitment to innovation and leadership in Southeast Asia.

The Mall Group’s Siam Paragon Retail wins Thailand Corporate Excellence Royal Award 

What: Breuninger’s focus on experiential retail, seamless online-offline integration, and curated premium assortments sets it apart as a modern destination for fashion and lifestyle.

Why it is important: Breuninger’s approach exemplifies how legacy retailers can thrive by combining tradition with digital innovation and experiential retail.

Breuninger, established in 1881, has transformed itself into a leading European fashion and lifestyle retailer by harmonizing its historic roots with a commitment to innovation. The company invests continuously in digitalization, design, and service quality, ensuring that customers experience a seamless journey across both physical stores and digital platforms. Breuninger’s stores are more than retail spaces—they are destinations where fashion, gastronomy, and culture intersect, creating vibrant environments that encourage customers to linger and engage. This experiential approach is complemented by a curated selection of premium and luxury products, personal shopping, and made-to-measure services, all designed to inspire and delight. The retailer’s omnichannel strategy allows customers to move effortlessly between online and offline touchpoints, maintaining a consistent standard of excellence. By positioning fashion as a form of personal expression and focusing on individuality, authenticity, and quality, Breuninger continues to set benchmarks for customer experience and loyalty in the premium retail sector.

IADS Notes: Breuninger’s evolution in 2025 is a prime example of how legacy retailers can thrive by blending tradition with innovation. As reported by Fashion United in July 2025, Breuninger achieved 6% growth and €1.6 billion in GMV for 2024, with 60% of sales coming from online channels and profitability across all markets, underscoring the effectiveness of its integrated digital and physical strategy. Retail News in November 2025 highlighted Breuninger’s expansion into Switzerland and the Netherlands with localized e-commerce and loyalty programs, advancing its omnichannel approach and reinforcing its position as a premium European retailer. The April 2025 opening of the Hamburg flagship, covered by Horston, showcased the brand’s commitment to experiential shopping and curated premium assortments within a major urban development. Breuninger’s partnership with Monocle for an immersive campaign event in Zürich (Monocle, September 2025) and the “Read my Style” fashion and literature event in Düsseldorf (Lokal Büro, August 2025) further illustrate its focus on experiential, narrative-driven retail and community engagement. Collectively, these initiatives demonstrate how Breuninger leverages its heritage, digital transformation, and a customer-centric, omnichannel strategy to remain a leader in the evolving European retail landscape.

Breuninger: The Art of Retail

What: Glowbar debuts as Falabella’s innovative beauty format, combining expert advice, interactive experiences, and exclusive global brands in a digitally connected space.

Why it is important: Glowbar’s debut highlights the globalisation of beauty retail and the strategic importance of integrating digital and physical shopping environments.

 Falabella has introduced Glowbar, a new beauty retail concept in Peru that merges expert guidance, interactive product experiences, and a curated selection of over 55 international brands, including several making their debut in the country. The store, located in Real Plaza Salaverry, is designed to encourage exploration, featuring intuitive signage, mini and travel-size sections, and a K-beauty area. Glowbar’s integration of a touchscreen connected to Falabella’s digital ecosystem allows customers to browse and purchase products online, ensuring a seamless omnichannel experience. The brand selection process involved extensive research and collaboration with clients to align with emerging trends in skincare, makeup, and fragrances. Glowbar’s launch is part of Falabella’s broader regional strategy to revamp its beauty category, with plans to expand the concept to additional locations and replicate its offerings online. This initiative positions Falabella at the forefront of experiential and omnichannel retail in the Peruvian beauty market, catering to increasingly sophisticated and exploratory consumers. 

IADS Notes: Falabella’s Glowbar launch reflects a broader industry shift toward specialized, experiential, and omnichannel beauty retail, as seen in department stores like Macy’s and Nordstrom (“Inside US department stores’ big beauty shakeup,” Glossy, November 2025; “Nordstrom overhauls its Beauty space in NYC,” WWD, August 2025). The concept builds on Falabella’s regional innovations, such as Beauty F in Chile (“Falabella launches Beauty F, a new cosmetics and personal care concept,” Perú Retail, November 2025), and parallels Ulta Beauty’s international expansion (“Why Ulta Beauty Scales Internationally with Space NK,” The Robin Report, July 2025) and La Samaritaine’s curated beauty approach (“Samaritaine best on beauty,” Fashion Network, April 2025). These examples underscore the effectiveness of integrating global brands, immersive experiences, and digital connectivity to meet evolving consumer expectations.

Falabella presents Glowbar, its new beauty concept with more than 55 international brands

What: Bloomingdale’s comparable sales were up 8.8% on an owned basis and 9.0% on an O+L+M (owned+licensed+marketplace) basis, the highest in 13 quarters. Bloomingdale’s sustained sales momentum reflects successful investments in customer experience, digital innovation, and luxury brand partnerships.

Why it is important: Bloomingdale’s sustained sales momentum reflects successful investments in customer experience, digital innovation, and luxury brand partnerships. The results reinforce Macy’s multi-brand strategy, showing that targeted investment in Bloomingdale’s supports long-term growth.

Bloomingdale’s has demonstrated remarkable resilience and growth within Macy’s Inc., achieving its fifth consecutive quarter of comparable sales gains in the third quarter of 2025. This sustained momentum is attributed to strategic investments in customer experience, digital innovation, and exclusive luxury partnerships, which have set Bloomingdale’s apart in a competitive retail landscape. Under the leadership of Olivier Bron, the brand has focused on store renovations and immersive retail experiences, such as the high-profile “Happy Together” campaign with Burberry, which have driven both foot traffic and customer loyalty. 

IADS Notes: Bloomingdale’s performance in 2025 reflects a clear trend identified in WWD (May, September, October, and November 2025) and McKinsey (July 2025), where strategic investments in customer experience, digital innovation, and luxury partnerships have driven sustained sales growth and reinforced the brand’s premium positioning within Macy’s Inc.

Bloomingdale’s achieved its fifth consecutive quarter of comparable sales growth

What: Siam Paragon unveils Nextopia, a large-scale, sustainability-focused retail concept in Bangkok that integrates green innovation, technology, and immersive experiences.

Why it is important: This development highlights how leading malls in Asia are leveraging technology, community, and sustainability to redefine the retail experience and attract a new generation of consumers.

Siam Paragon has launched Nextopia, a pioneering retail concept in downtown Bangkok that positions itself as a prototype city of the future. Spanning over 15,000 square meters and built at a cost of more than THB 850 million, Nextopia brings together industry leaders, innovators, and environmental advocates to showcase comprehensive sustainable innovation. The project features cutting-edge infrastructure, a convergence of community-driven initiatives, and value-led offerings from over 40 brands and 300 SMEs, all rooted in sustainability, equality, and inclusivity. Interactive attractions such as a vertical farm, AR binoculars, and hands-on workshops invite visitors to engage with sustainability in practical, enjoyable ways. The space also incorporates advanced clean energy solutions, recycled materials, and healthy building practices, while art and design elements reinforce the connection between people and the environment. Nextopia’s digital extension through the OneSiam SuperApp and its collaboration with global organisations further amplify its mission to foster collective action for a better world. 

IADS Notes: Siam Paragon’s launch of Nextopia exemplifies the convergence of sustainability, technology, and experiential retail that is reshaping the Asian retail landscape. As highlighted in the Asian Retail Outlook 2025 (Inside Retail, February 2025), Thailand is positioning itself as a luxury retail powerhouse, with major players investing heavily in technological integration and smart retail solutions. This transformation is driven by changing consumer behaviours, with 63% of shoppers in Asia prioritising environmental impact and 90% valuing AI-driven personalisation. The focus on experiential retail is further echoed in the April 2025 coverage of Singapore’s City Square Mall (Inside Retail), where a $50 million renovation combined sustainability education, AI, and community engagement to create a benchmark for modern mall experiences. These developments underscore how leading Asian malls like Siam Paragon are not only responding to but also setting new standards for sustainability, digital innovation, and immersive, community-driven retail environments.

The Mall Group's Siam Paragon unveils Nextopia

What: Magasin expects record-breaking Black Friday sales, driven by strong omnichannel performance and evolving consumer shopping behaviors.

Why it is important: This trend demonstrates how department stores are leveraging omnichannel strategies and technology to outperform the broader retail market.

Magasin is poised for a record-breaking Black Friday, building on last year’s success and anticipating a 5–10 percent increase in revenue. The department store’s strong performance is attributed to the convergence of Christmas shopping, payday, and robust consumer spending. Magasin’s e-commerce director, Peter Østerhaab, highlights that both online and in-store sales are outpacing the overall retail sector, reflecting the effectiveness of their omnichannel approach. Danish consumers are increasingly shopping flexibly, seamlessly switching between digital and physical channels, with services like Buy Online Pick Up in Store and Order From Store gaining popularity, especially for larger purchases. The adoption of mobile payment devices enables staff to serve customers directly on the shop floor, reducing wait times and boosting sales. Popular categories include home goods, kitchen appliances, beauty, and fashion, with both classic Christmas gifts and self-indulgent purchases driving demand. Magasin’s strategy demonstrates the importance of integrating technology and flexible shopping solutions to meet evolving consumer expectations and sustain growth during peak retail events.

IADS Notes: Magasin’s expectations for Black Friday are consistent with industry trends observed in December 2025, where department stores saw stabilization and growth through omnichannel strategies (“Black Friday data shows online sales strong, store results mixed,” Forbes, Dec 2025; “Black Friday traffic fell short,” VMSD, Dec 2024; “US department store sales rose 1.4% amid a slowdown in January 2025,” WWD, Feb 2025). Reports from November 2025 and January 2025 emphasize the critical role of seamless digital and physical integration (“Leveraging omnichannel to win back consumer loyalty,” Journal du Net, Nov 2025; “How smart stores are boosting the omnichannel experience,” Journal du Net, Jan 2025), while advances in mobile payment and in-store technology have enhanced customer experience and operational efficiency (“Smart, Secure, Seamless: Payment Methods 2025,” Journal du Net, Jan 2025; “Shelves that inform and interact: physical commerce is reinventing itself,” Journal du Net, Jul 2025). The focus on popular gifting and self-indulgence categories mirrors broader shifts in consumer demand throughout 2025 (“US Holiday Outlook 2025: Value, meaning and generational shifts,” PwC, Sep 2025; “Chocolate trails and beauty tales: ‘Goods getaways’ are on the rise,” Visa, Feb 2025; “John Lewis preps Beauty Advent Calendar launch as searches surge 50%,” Fashion Network, Sep 2025).

Magasin du Nord expects another record-breaking Black Friday

What: Galeries Lafayette’s heritage strategy combines archiving, artistic collaborations, and inventory innovation to position the store as both a cultural and commercial leader.

Why it is important: Galeries Lafayette’s strategy demonstrates how leading retailers are redefining their roles by blending commerce, culture, and technology.

Galeries Lafayette’s approach to heritage is rooted in a comprehensive strategy that intertwines archiving, artistic initiatives, and innovative inventory management. The group’s archives, dating from 1894 to the present, are meticulously catalogued and selectively expanded through acquisitions and donations, ensuring the preservation of key historical artifacts and documents. This effort is not only about safeguarding the past but also about actively shaping the future, as seen in the lending of pieces to major cultural institutions and the inclusion of contemporary works in the collection. The store’s cultural engagement extends to patronage and artistic collaborations, positioning Galeries Lafayette as a dynamic cultural player within the retail landscape. By integrating these elements, the department store reinforces its brand identity and societal relevance, while also adapting to evolving consumer expectations and industry standards. This multifaceted strategy highlights the importance of heritage as both a commercial and cultural asset, ensuring the continued resonance of Galeries Lafayette in a rapidly changing retail environment.

IADS Notes: Galeries Lafayette’s strategy is in line with recent developments observed in the retail sector, where leading department stores are leveraging heritage, artistic programming, and technological innovation to strengthen brand differentiation and customer engagement. The store’s 2026 cultural programme and its collaboration with artists reflect a broader trend toward experiential retail, as reported by Fashion Network (Nov 2025). The integration of sustainability and creativity in visual merchandising, seen at Fortnum & Mason, is highlighted by Retail Week (Sep 2025). The modernisation of inventory processes mirrors similar shifts at Nordstrom and Macy’s, as covered by Retail Dive (Dec 2024). The broader transformation of retail merchandising, blending human insight and technology, is discussed in Forbes (Aug 2025). These initiatives underscore the convergence of commerce, culture, and technology in shaping the future of retail.

Fashion, archives and creation: how Galeries Lafayette is crafting its living heritage

What: Galeries Lafayette is transforming its flagship store into a cultural destination with a comprehensive 2026 art and performance programme.

Why it is important: Galeries Lafayette’s strategy reflects a broader retail trend of using cultural programming to build community and differentiate the brand.

Galeries Lafayette is redefining the role of its flagship Haussmann store by unveiling an ambitious cultural programme for 2026, positioning itself as a key player in Paris’s art scene. The initiative includes a series of art installations, film screenings, and artist residencies, with the store’s spaces serving as both exhibition venues and film sets. The programme is structured around three pillars: heritage, artistic actions, and patronage, and features collaborations with renowned institutions such as the Centre Pompidou. Highlights include the By Night audiovisual programme, Carte Blanche exhibitions, and the Savoir Faire Savoir artist support initiative. These efforts not only showcase established and emerging artists but also invite public participation through open calls and after-hours events. By integrating cultural experiences into its retail environment, Galeries Lafayette aims to deepen customer engagement, foster community, and set itself apart in a competitive market, reflecting a broader industry movement toward experiential retail.

IADS Notes: Galeries Lafayette’s cultural strategy aligns with recent retail trends, such as Lotte Department Store’s expansion of art courses (Maeil Business Newspaper, August 2025) and Bloomingdale’s transformation into an immersive, artist-led destination (WWD, September 2025). Forbes (April 2025) highlighted how community-driven initiatives and cultural programming are redefining department stores, while Korean retailers’ focus on cultural centres (Korea JoongAng Daily, October 2025) and insights from the World Retail Congress (Fashion Network, May 2025) emphasised the importance of authentic engagement and loyalty through experiential offerings.

Galeries Lafayette unveils its 2026 cultural programme

What: John Lewis is shifting from closures to growth, modernising stores and adding high-profile fashion brands to drive recovery.

Why it is important: John Lewis’s strategy builds on recent successes in customer satisfaction and operational improvements reported in the past year.

John Lewis’s recovery marks a pivotal moment for the UK department store sector, as the retailer transitions from a period of closures and financial losses to a renewed phase of growth and innovation. Under the direction of experienced retail leadership, the company is not only halting further closures but is actively considering new store openings in previously unserved regions. Central to this revival is a bold expansion of its fashion offering, highlighted by the addition of 100 new brands and exclusive collaborations, most notably with Topshop. These partnerships are designed to reinvigorate the brand mix and attract a broader customer base. The retailer’s £800 million investment in modernising its stores, including experiential upgrades such as revamped beauty halls and VIP lounges, reflects a broader industry trend toward enhancing in-store experiences. This strategic focus on operational excellence and customer engagement has enabled John Lewis to surpass competitors in customer satisfaction, positioning it as a revitalised leader in UK retail.

IADS Notes: John Lewis’s transformation over the past year is well documented, with sources from August 2025 (“John Lewis adds 100 premium fashion brands to challenge Next and M&S,” Retail Gazette; “Despite the demise of many department stores, the format remains relevant today,” Retail Week) and September 2025 (“John Lewis revealed as Topshop’s latest UK stockist,” Press Release; “John Lewis focuses on positive momentum despite deepening losses,” Retail Week) highlighting the retailer’s addition of 100 new fashion brands, the exclusive Topshop partnership, and a comprehensive £800 million investment in store renovations and experiential retail. The relevance of the department store format is reinforced by John Lewis’s ability to maintain customer loyalty and satisfaction, as reported in August and September 2025. The approval of the Reading mixed-use development in October 2025 (“John Lewis Partnership receives green light for Reading development,” Retail Week) further illustrates the retailer’s evolving property strategy and commitment to blending retail excellence with urban regeneration.

Recovering John Lewis may open new department stores, ramps up fashion offer

What: Cristina Álvarez has been appointed as the new non-executive chairperson of El Corte Inglés, succeeding her sister Marta Álvarez.

Why it is important: The appointment signals continuity in governance while supporting the company’s focus on efficiency, financial health, and growth.

El Corte Inglés has announced a significant leadership transition, with Cristina Álvarez set to become the new non-executive chairperson, taking over from her sister Marta Álvarez in January 2026. This change is presented as part of a stable and orderly succession, ensuring continuity in the company’s direction. Marta Álvarez, who will remain involved in strategic areas, emphasised the readiness of the new management team to pursue the objectives outlined in the 2025-2030 Strategic Plan. The announcement coincides with the release of strong financial results for the first half of fiscal year 2025-2026, including revenues of €8.212 billion, a 1.6% like-for-like turnover increase, and a 10.3% rise in net profit to €224 million. The group also reported ongoing debt reduction and robust performance across retail, travel, insurance, and financial services. These results reflect the company’s focus on operational efficiency, resource optimisation, and profitable growth, positioning El Corte Inglés for continued success in a competitive retail landscape.

IADS Notes: The leadership transition at El Corte Inglés is consistent with the company’s broader strategy of generational renewal and operational rigour, as highlighted in October 2025 (“A look at El Corte Inglés’ new leadership team,” El Confidencial). Recent financial results, including strong like-for-like growth and EBITDA, validate the effectiveness of its transformation initiatives and investment plans outlined in June 2025 (“El Corte Inglés posts a FY2024-25 like-for-like growth of 4.3%,” Press Release) and July 2025 (“El Corte Inglés announces €3 billion investment plan,” Modaes, Fashion Network). Ongoing asset management and debt reduction further reinforce the group’s financial health and capacity for future expansion, as reported in July 2025 (“El Corte Inglés increases the value of its real estate portfolio to €15.716 billion,” Modaes), underscoring its resilience and adaptability in the evolving retail sector.

El Corte Inglés names Cristina Álvarez its new chairperson

What: Elsa Haddad is appointed Director of Finance, Strategy, and Transformation at Galeries Lafayette, joining the executive committee.

Why it is important: Bringing in experienced leaders supports Galeries Lafayette’s efforts to modernise its network and accelerate digital and sustainability strategies.

Elsa Haddad’s appointment as Director of Finance, Strategy, and Transformation at Galeries Lafayette marks a significant step in the retailer’s ongoing evolution. Reporting directly to CEO Arthur Lemoine, Haddad will be responsible for steering the company’s transformation priorities and overseeing budget construction and monitoring. Her promotion follows a series of strategic leadership changes, including the recent appointment of Lemoine and the recruitment of Harold Israel, reflecting a deliberate effort to renew and strengthen the executive team. Haddad’s career trajectory within the group, from project management to digital and development roles, and most recently as head of Beauty, Home, and Leisure purchasing, positions her as a versatile leader equipped to drive operational excellence. The company’s current strategy involves optimising its store network, closing underperforming locations, and transitioning some franchises to the BHV brand, while also investing in digital innovation and sustainability. These moves underscore Galeries Lafayette’s commitment to adapting its business model to meet shifting consumer expectations and market dynamics.
IADS Notes: In July 2025, Galeries Lafayette underwent a major management reshuffle, appointing Arthur Lemoine as CEO and promoting several executives to support a comprehensive transformation strategy (WWD, July 2025). The group’s €400 million investment plan, detailed in February 2025, focuses on optimising the store network and modernising flagship locations, while closures in Marseille and Rosny 2 reflect ongoing consolidation efforts (Le Figaro, February 2025; Fashion Network, March 2025). The Haussmann flagship’s double-digit growth in 2025 and the launch of a new CSR strategy in April 2025 highlight the importance of digital, omnichannel, and sustainability initiatives, all of which are being advanced by experienced leaders like Elsa Haddad (Fashion Network, July 2025; Fashion Network, April 2025).

Galeries Lafayette promotes Elsa Haddad as its new Director of Finance, Strategy and Transformation

What: Falabella opens a new flagship store in Viña del Mar, introducing international brands and innovative customer experiences while prioritising local employment and community engagement.

Why it is important: This move reflects Falabella’s strategy of regional expansion and innovation, aligning with recent trends in experiential retail and community-focused growth.

Falabella’s latest store opening in Viña del Mar marks a significant step in the company’s regional expansion, reinforcing its presence in the Valparaíso Region with a modern retail space spanning over 7,000 square meters. The store not only brings a curated selection of international brands such as UGG, Clarks, Mango, and Benetton to the area for the first time but also introduces experiential features like Beauty F and Taller F, offering beauty services and clothing customisation. With a workforce of 254 direct employees and 100 external staff, the majority of whom are local women, Falabella demonstrates a strong commitment to local employment and gender diversity. The opening ceremony, attended by municipal leaders, underscored the store’s role in boosting regional economic activity and supporting the community. Additionally, the store’s sponsorship of a local school through the Haciendo Escuela program highlights Falabella’s ongoing investment in educational initiatives. These efforts collectively position the retailer as a leader in combining innovative customer experiences with meaningful community engagement.

IADS Notes: Falabella’s expansion in Viña del Mar is consistent with its broader investment and growth strategy in the region, as seen in March 2025 ("Falabella to open a new store in the Valparaiso region," Fashion Network), June 2025 ("Peru accounts for 28% of Falabella's regional revenue, with plans for further growth," Perú Retail), and August 2025 ("Falabella reports 9.2% sales growth in 2025 Q1," Modaes), where the company focused on flagship openings, regional sales growth, and multi-format retail. The introduction of exclusive brands and experiential features aligns with industry trends highlighted in November 2025 ("Falabella presents three Colombian fashion brands," Fashion Network), while the emphasis on local hiring and community programs reflects the company’s ongoing commitment to social responsibility and workforce diversity, as documented in May 2025 ("Falabella sets its sustainable agenda," Fashion Network).

Falabella opens a new store in Viña del Mar, Chile

What: The 20-year transformation of Siam Paragon focuses on luxury, gastronomy, innovation, and immersive experiences, positioning the mall as a global prototype for experiential retail and urban culture.

Why it is important: By integrating next-generation learning, digital literacy, and creative spaces, Siam Paragon is setting a new benchmark for how malls can drive urban development and shape consumer aspirations.

Siam Paragon, one of Bangkok’s most influential retail landmarks, has unveiled an ambitious overhaul to mark its 20th anniversary, reinforcing its role as a driver of Thailand’s tourism and retail sectors. The transformation, branded “A Journey of Extraordinary Dreams,” introduces new luxury flagships, immersive experiential zones, and a focus on innovation and learning. Anchored by more than 70 luxury maisons and over 700 restaurants and cafés, the mall is expanding its multi-storey luxury offerings and integrating art, fashion, music, and gastronomy to create a holistic lifestyle ecosystem. The launch of NEXTOPIA, a 15,000-square-metre co-creation hub, and digital literacy initiatives like SCBX NEXT TECH reflect a commitment to future-focused urban development and community engagement. With record-breaking sales, exclusive shopping privileges, and a renewed emphasis on personalization and cultural programming, Siam Paragon is redefining what it means to be a global retail and lifestyle destination, setting new standards for experiential excellence and urban placemaking in Southeast Asia.

IADS Notes: Siam Paragon’s 20th anniversary overhaul is a landmark example of how flagship malls in Bangkok are redefining the future of retail, tourism, and urban culture. As detailed by Inside Retail (September 2025), the mall’s investment in immersive attractions, new luxury flagships, and experiential zones is part of a broader strategy to maintain its leadership in Thailand’s luxury market—where it already holds a 70% share and the country’s highest revenue per square metre. The transformation is rooted in “experiential value design,” with anchors like Beauty Hall, Gourmet Market, and Power Mall shaping a lifestyle ecosystem that mirrors evolving consumer aspirations (Inside Retail, June 2025). Siam Paragon’s integration of next-generation learning hubs, digital literacy initiatives, and creative community spaces (Inside Retail, January 2025) positions it as a model for future urban lifestyle ecosystems, blending commerce, culture, and innovation. This approach is echoed across Bangkok’s retail landscape, with Central Pattana and Central Chidlom also investing in flagship reinvention and community-centric design (Inside Retail, March 2025; The Nation, December 2024). Collectively, these developments underscore the strategic importance of flagship malls as global destinations and cultural anchors, driving both local engagement and international tourism in an era of shifting consumer behavior and rising regional competition.

Siam Paragon unveils major revamp for 20th anniversary

What: Galeries Lafayette’s CEO rejects Shein’s presence in its stores, citing a fundamental clash with the retailer’s values and standards.

Why it is important: The rejection underscores the importance of brand integrity and compliance in maintaining consumer trust and stakeholder confidence.

Arthur Lemoine, CEO of Galeries Lafayette, has firmly opposed the installation of Shein within stores bearing the Galeries Lafayette name, declaring the fast fashion giant to be in total contradiction with the department store’s values, practices, and positioning. Lemoine emphasised that Galeries Lafayette has, for over 130 years, curated products that comply with European and French regulations and uphold standards of quality and creativity, spanning from accessible to luxury segments. This stance comes amid the recent dissolution of the partnership between Galeries Lafayette and the Société des grands magasins (SGM), which will see seven provincial stores rebranded as BHV. The split follows mounting tensions over Shein’s planned entry into these locations, which also led to the withdrawal of public funding for real estate transactions and heightened scrutiny over regulatory compliance. Lemoine reiterated the group’s commitment to honoring contractual obligations with SGM until the end of the year, while signaling readiness to explore alternatives if necessary. This episode highlights the critical role of brand values and regulatory adherence in shaping strategic decisions for established retailers.

IADS Notes: In November 2025, Galeries Lafayette’s break with SGM over Shein’s entry illustrated the reputational risks and operational upheaval that can arise when legacy retailers confront ultra-fast fashion disruptors (WWD/Press Release, Nov 2025). The controversy around Shein’s presence at BHV Marais in October 2025 led to staff protests, brand withdrawals, and the loss of public funding (Fashion Network, Oct 2025; Inside Retail, Oct 2025), while Shein’s €40 million fine in July 2025 underscored the regulatory risks for partners (Fashion Network, Jul 2025). These events demonstrate how ethical, political, and compliance considerations are increasingly central to retail strategy and stakeholder relations.

Galeries Lafayette CEO’s views on Shein