What: Harold Israel is appointed Director of Specialised Activities at Galeries Lafayette Paris to accelerate strategic growth in private label, e-commerce, and jewelry.

Why it is important: This appointment reinforces Galeries Lafayette’s commitment to strategic transformation and aligns with recent investment and modernisation initiatives.

Galeries Lafayette Paris has appointed Harold Israel as Director of Specialised Activities, a newly created executive role reporting directly to CEO Arthur Lemoine and joining the executive committee. This strategic move is designed to accelerate the development of key business areas, including the Galeries Lafayette private label, the commercial activity of the galerieslafayette.com website, and the jewellery and watch category. With over thirty years of experience in luxury, fashion, and retail, Israel brings a global perspective and deep sector expertise, having held leadership roles at Cartier, A.P.C., Marc Jacobs, and Berluti. His appointment is part of a broader strategy to modernise the department store’s offer and strengthen its omnichannel approach, leveraging both heritage and innovation. The creation of this role and the integration of Israel into the leadership team reflect Galeries Lafayette’s ambition to drive growth, enrich the customer experience, and secure its position as a leader in the evolving retail landscape. 

IADS Notes: The appointment of Harold Israel as Director of Specialised Activities at Galeries Lafayette Paris marks a significant step in the retailer’s ongoing transformation, aligning with the company’s €400 million investment plan announced in November 2024 (Challenges) and detailed in February 2025 (Le Figaro). This strategic move is part of a broader effort to modernise the store network, enhance the omnichannel experience, and accelerate growth in key categories such as private label, e-commerce, and jewellery, as highlighted by the store’s double-digit growth and investment strategy in July 2025 (Fashion Network). The leadership renewal, including recent executive appointments and the strengthening of the management team in July and September 2025 (WWD), underscores Galeries Lafayette’s commitment to innovation and operational excellence. These organisational changes are designed to support the retailer’s ambition to remain at the forefront of global retail, blending tradition with forward-looking strategies and leveraging international expertise to drive both domestic and international expansion.

Galeries Lafayette appoints Harold Israel as Specialised Activities Director

Galeries Lafayette Names Harold Israel Director of Specialized Activities

What: Galeries Lafayette Nîmes has achieved an exceptional launch, attracting 200,000 visitors and €1 million in sales within its first month.

Why it is important: This performance demonstrates the continued relevance of department stores as commercial anchors and their ability to drive urban renewal in regional markets.

The opening of Galeries Lafayette in Nîmes has delivered remarkable results, with 200,000 visitors and €1 million in sales recorded in just one month. This strong debut positions the store as the fourth-best performer in the group nationally and has quickly established it as a key driver of commerce in the city center. The store’s curated mix of 150 brands and a premium assortment strategy have contributed to an average basket size of €85, notably higher than the national average. The success of Galeries Lafayette Nîmes has also generated a significant positive impact on the surrounding Coupole shopping center, boosting overall foot traffic by 45% and doubling visitor numbers for some neighboring boutiques. As the holiday season approaches, the store is set to build on this momentum with festive windows and special events, reinforcing its role as a commercial anchor and a catalyst for urban revitalization in the region.

IADS Notes: The exceptional launch of Galeries Lafayette Nîmes, with 200,000 visitors and €1 million in sales in its first month, exemplifies the enduring power of department stores to drive urban renewal and commercial vibrancy in regional cities (Vivre Nîmes, October 2025). This success is rooted in a carefully curated brand mix and premium positioning, echoing recent industry findings that highlight the importance of assortment strategy and the championing of both established and emerging brands to attract diverse customer segments and achieve higher average basket sizes (Monocle, May 2025). The store’s immediate impact as a commercial anchor has generated a “locomotive effect,” revitalizing the Coupole shopping center and reinforcing the role of department stores as catalysts for city center regeneration. This aligns with broader trends identified by BCG (April 2025), which underscore how department stores and mixed-use retail anchors are central to the revitalization of urban environments, supporting local economies and fostering sustainable, vibrant city centers.

Exceptional start for a new second-tier city Galeries Lafayette store 

What: John Lewis’s 2025 Christmas campaign uses emotional storytelling and exclusive merchandise to inspire thoughtful gifting and support charitable causes.

Why it is important: This campaign reflects a strategic blend of emotional engagement, exclusive product integration, and social responsibility, building on recent shifts in John Lewis’s holiday marketing.

John Lewis’s 2025 Christmas campaign, “Where Love Lives,” combines emotional storytelling with exclusive product offerings to deepen customer engagement during the holiday season. The advert, set to a reimagined version of Alison Limerick’s “Where Love Lives”, centres on a father and son whose relationship is rekindled through the thoughtful gift of a vinyl record. This narrative not only evokes nostalgia but also positions the exclusive vinyl—available in-store and online—as a meaningful centrepiece of the campaign. By making all profits from the vinyl support the Building Happier Futures programme, John Lewis reinforces its commitment to social responsibility. The campaign’s integration of music, memory, and gifting encourages customers to express unspoken emotions through carefully chosen presents. At the same time, the partnership with Rough Trade and the focus on exclusive merchandise reflect a broader trend toward experiential and purpose-driven retail. This approach underscores John Lewis’s ability to innovate within the competitive holiday market, blending tradition with contemporary relevance. 

IADS Notes:  John Lewis’s 2025 campaign builds on its November 2024 shift toward product-centric, emotionally resonant advertising (“John Lewis breaks tradition with product-centric, human-focused Christmas campaign,” Fashion Network), as well as its February 2025 partnership with Rough Trade for exclusive vinyl releases (“John Lewis teams up with Rough Trade for vinyl records launch,” Retail Week). The September 2025 launch of the nationwide Christmas shop and the centenary celebration of Never Knowingly Undersold (“John Lewis opens Christmas shop nationwide,” Drapers; “John Lewis celebrates 100 years of Never Knowingly Undersold,” Drapers) further highlight the retailer’s commitment to unique collaborations, experiential retail, and social responsibility.

The John Lewis Christmas ad is here

What: Seven regional Galeries Lafayette stores operated by SGM will be rebranded, possibly under BHV name, following a strategic split driven by disagreements over Shein’s presence.

Why it is important: This split highlights the growing tension between traditional retailers and ultra-fast fashion disruptors.

The termination of the affiliation between Galeries Lafayette and the Société des Grands Magasins (SGM) marks a significant shift in the French retail landscape, as seven prominent department stores in cities such as Angers, Dijon, and Grenoble prepare for rebranding. This decision stems from a fundamental disagreement over SGM’s plan to introduce Shein, the ultra-fast fashion giant, into these locations. Galeries Lafayette, concerned about the reputational risks and the potential erosion of its premium brand image, chose to end the partnership rather than compromise its strategic direction. The move has immediate implications for both employees and customers, who now face uncertainty regarding the future identity and offerings of these stores. The situation reflects broader industry challenges, as established retailers grapple with the disruptive influence of fast fashion brands and the complexities of managing franchise and affiliation models. Ensuring a smooth transition for staff and maintaining customer trust will be critical as SGM unveils a new identity for these stores in the coming weeks. 

IADS Notes: The split between Galeries Lafayette and SGM is emblematic of the mounting friction between legacy department stores and fast fashion entrants like Shein, which has sparked controversy and operational challenges since its attempted entry into SGM-affiliated stores in October 2025 (Fashion Network). Galeries Lafayette’s resistance to Shein’s presence, motivated by concerns over brand dilution and reputational risk, mirrors broader industry anxieties and has led to staff protests and heightened scrutiny from both the public and regulators (Fashion Network, October 2025). This episode highlights the delicate balance retailers must strike between innovation and brand integrity in today’s evolving market.

Galeries Lafayette ends affiliation with SGM over Shein’s presence

What: John Lewis is trialling a VIP lounge at its Oxford Street store, offering exclusive experiences to loyalty scheme members.

Why it is important: Launching the VIP lounge during the holiday season highlights the strategic use of peak periods to test and refine innovative retail concepts.

John Lewis has introduced a VIP lounge at its Oxford Street location, exclusively for members of its loyalty scheme, as part of a trial running through the Christmas period. The lounge offers complimentary sparkling wine, hot drinks, snacks, chocolates, and even hand and arm massages, providing a premium experience designed to reward and engage loyal customers. This initiative comes as John Lewis reports increased sales but faces declining profits due to regulatory and cost pressures, underscoring the need for innovative approaches to customer retention and in-store differentiation. By allowing members to book slots or walk in with guests, the retailer is blending digital convenience with physical exclusivity. The timing of the launch, coinciding with the holiday shopping season, is a strategic move to maximise customer engagement and test the effectiveness of experiential retail concepts during the busiest period of the year. This approach reflects a broader industry shift toward service-led, immersive experiences as a means of building loyalty and driving footfall. 

IADS Notes: John Lewis’s VIP lounge aligns with trends reported in May 2025 (“The future of loyalty, according to luxury department stores,” Inside Retail) and October 2025 (“Why high-end retail players are embracing private member clubs,” Inside Retail), where luxury retailers have prioritised exclusive, experiential loyalty strategies and private member spaces. The retailer’s ongoing investment in premium in-store experiences and brand expansion, as highlighted in February and August 2025 (“Where Peter Ruis sees opportunities for John Lewis,” Drapers; “John Lewis unveils new beauty hall concept in Liverpool,” The Retail Bulletin), demonstrates a commitment to differentiation even as financial challenges mount, as reported in September 2025 (“John Lewis’ H1 revenue up 5%, but profits hit by EPR and National Insurance costs,” Drapers). The decision to trial this concept during the holiday season mirrors industry best practices for leveraging peak periods to innovate and engage customers, as seen in September 2025 (“John Lewis opens Christmas shop nationwide,” Drapers).

John Lewis unveils VIP members lounge

What:  Falabella launches a curated space in Lima featuring three leading Colombian fashion brands as part of its Exclusive Brands programme.

Why it is important: Falabella’s approach highlights the effectiveness of integrating exclusive international brands to drive growth and differentiation in key Latin American markets.

Falabella has unveiled a dedicated space at its Jockey Plaza store in Lima, Peru, showcasing three prominent Colombian fashion brands—Agua Bendita, Especia, and Palma Canaria—under its Exclusive Brands program. This initiative brings Colombian design to the forefront, emphasising creativity, artisanal craftsmanship, and sustainability. The launch event, inspired by the vibrant aesthetics of Colombia’s Caribbean and Pacific coasts, attracted designers, industry guests, and fashion enthusiasts, reinforcing the appeal of culturally rich and purpose-driven fashion. Each brand offers a distinct perspective: Palma Canaria focuses on handcrafted textures and natural fibres, Agua Bendita presents nature-inspired swimwear, and Especia delivers versatile, feminine silhouettes. By curating these brands, Falabella not only supports the international expansion of Latin American designers but also responds to a growing regional appetite for fashion with identity and authenticity. This move strengthens Falabella’s positioning as a leader in bringing exclusive, differentiated experiences to its customers and underscores the evolving landscape of department store retail in Latin America. 

IADS Notes: Falabella’s introduction of Colombian brands in Peru is a clear example of its cross-border expansion and curated retail strategy, with Peru now accounting for a significant share of regional revenue (Perú Retail, June 2025). The company’s focus on exclusive international brands and enhanced in-store experiences, as seen with previous initiatives like Mercadito Español (Press Release, November 2024), demonstrates its commitment to differentiation. Investments in logistics and digital integration in Colombia (America Retail, February 2025) and Mallplaza’s specialty retail growth in Peru (Perú Retail, March 2025) further support this approach, while regional trends in multi-format and cross-border retail (Modaes, July 2025) confirm the effectiveness of these strategies.

Falabella presents three Colombian fashion brands

What: Boyner’s new Tersane Istanbul store blends fashion, art, and technology to create an innovative, experience-driven retail destination.

Why it is important: By integrating art, technology, and curated brands, Boyner is setting a new standard for destination retail, aligning with global trends in lifestyle and community-focused shopping.

Boyner has opened its latest flagship at Tersane Istanbul, a location that fuses contemporary architecture with the city’s rich cultural heritage to deliver a next-generation retail experience. The store is designed as a “living” space, where fashion, art, and technology converge to create an environment that is both inspiring and emotionally engaging. With a carefully curated portfolio of global and local brands—including newcomers like Ted Baker, Michael Kors, and Pip Studio alongside icons such as La Mer and Tommy Hilfiger—Boyner offers a diverse assortment that appeals to a wide range of shoppers. The store’s layout and atmosphere are crafted to encourage discovery and repeat visits, while the integration of Costa Coffee as a social hub further enhances the sense of community and lifestyle appeal. This approach not only reflects Boyner’s commitment to innovation but also positions the retailer at the forefront of experiential, destination-driven retail in Turkey.

IADS Notes:  Boyner’s new Tersane Istanbul store exemplifies several of the most significant trends shaping experiential retail today. As detailed by The Robin Report (January 2025) and Forbes (July 2025), leading retailers are increasingly blending fashion, art, and technology to create immersive, emotionally engaging environments that go beyond traditional shopping. This approach is echoed in the transformation of retail spaces into lifestyle and community hubs, as highlighted by Forbes (April 2025) and Inside Retail (April 2025), where innovative architecture and cultural integration are central to attracting diverse audiences. Boyner’s strategy of curating a mix of global and local brands, including exclusive partnerships, mirrors moves by other luxury retailers such as Holt Renfrew (WWD, January 2025) to differentiate their assortments and broaden appeal. The importance of emotional connection and storytelling in building loyalty and evolving the customer experience is reinforced by insights from Fashion Network (May 2025) and Inside Retail (May 2025), which show how experiential engagement is becoming a core pillar of retail transformation. Finally, the convergence of retail, gastronomy, and social interaction—demonstrated by the inclusion of Costa Coffee and vibrant event programming at Boyner Tersane Istanbul—aligns with trends identified by Inside Retail (January 2025) and Freiburger Wochenbericht (September 2025), where third spaces and hybrid concepts are redefining what it means to create a destination retail environment.

Boyner opens a new flagship store in Tersane

What: Topshop is partnering with John Lewis to launch exclusive Christmas pop-ups, marking the brand’s return to physical retail across the UK.

Why it is important:  Topshop’s return via pop-ups signals a broader trend of heritage brands leveraging department store platforms to reconnect with customers.

Topshop is re-entering the UK’s physical retail scene through a partnership with John Lewis, launching a series of exclusive Christmas pop-ups across 32 stores and online. This collaboration not only brings Topshop’s collections, including exclusive footwear, to a wider audience but also aligns with John Lewis’s strategy to modernise its fashion offering and drive growth through curated brands and immersive experiences. The initiative is part of a larger movement among department stores to adapt to evolving consumer expectations by investing in experiential retail and exclusive collaborations. Topshop’s selective wholesale and pop-up approach, following its relaunch with Liberty, is designed to reconnect with customers and reinforce its brand heritage during the crucial holiday trading period. Despite ongoing challenges in the department store sector, John Lewis’s commitment to operational excellence and engaging environments demonstrates how heritage brands and established retailers can remain relevant and competitive by embracing innovation and partnership.

IADS Notes: Topshop’s partnership with John Lewis, announced in September 2025, exemplifies the resurgence of heritage brands through department store collaborations, as John Lewis expands its curated fashion portfolio and invests in experiential retail. This strategy, highlighted by Drapers and Retail Gazette in August and September 2025, reflects a broader industry trend where exclusive partnerships and immersive pop-ups are helping department stores like John Lewis maintain relevance and drive customer engagement, as noted by Retail Week in August 2025.

Topshop teams up with John Lewis for Christmas pop-ups

What: John Lewis has launched “Never Knowingly Undersold” Black Friday deals, reinforcing its price-matching legacy with expanded promotions and operational investment.

Why it is important: This campaign demonstrates how heritage and innovation can be combined to build customer trust and competitive advantage during peak trading.

John Lewis has rolled out its “Never Knowingly Undersold” Black Friday deals, reaffirming its historic price-matching promise while expanding its promotional reach and investing heavily in logistics and digital infrastructure. The campaign, which marks the centenary of the iconic pledge, has driven a significant increase in consumer interest, with a reported 73% surge in Black Friday searches. John Lewis has supported this initiative with a £400 million investment in logistics and AI-driven pricing, as well as operational enhancements such as hiring 2,000 seasonal staff to ensure a seamless customer experience. The retailer’s transparent approach to pricing, leveraging advanced technology to maintain competitive offers, stands out in a market often criticised for misleading promotions. By blending its trusted heritage with modern retail strategies, John Lewis is positioning itself as a leader in both customer trust and operational excellence, setting a benchmark for the industry during one of the most competitive periods in the retail calendar.

IADS Notes: John Lewis’s Black Friday campaign, as reported by Retail Week in November 2024, exemplifies the power of combining legacy price-matching with digital innovation and operational investment. The centenary celebration, highlighted by Drapers in September 2025, and the retailer’s expanded promotional strategy, noted by Retail Week and Which? in November 2024, underscore the importance of transparency and customer trust. Drapers in February 2025 further confirms that John Lewis’s blend of tradition and transformation is central to its ongoing competitive strength.

John Lewis launches Never Knowingly Undersold Black Friday deals

What: Fitch upgrades Falabella’s credit rating to BBB- with a stable outlook, recognising its financial recovery and operational discipline.

Why it is important: This recovery demonstrates how disciplined financial management and debt reduction can restore investor confidence in retail.

Falabella has achieved a significant milestone by regaining its investment grade rating from Fitch Ratings, nearly two years after losing it during a period of financial strain and high debt. The upgrade to BBB- with a stable outlook reflects the company’s successful efforts to boost profitability and drastically reduce its debt-to-EBITDA ratio from 8.2 to 1.9 times within eighteen months. This financial turnaround was driven by a focused strategy on core retail and financial services, operational efficiencies, and strict cost control, resulting in EBITDA margins of around 13%. Executive leadership, particularly CEO Alejandro González and CFO Juan Pablo Harrison, played a pivotal role in steering the company through this recovery, emphasising financial discipline and improved cash flow. The restored rating not only enhances Falabella’s reputation but also provides access to more affordable financing, supporting further investment in modernisation, store expansion, and digital channels. This achievement consolidates Falabella’s leadership in the region and demonstrates the importance of robust financial management in navigating challenging market conditions.

IADS Notes: Falabella’s credit rating upgrade in October 2025 reflects a wider industry pattern, as seen with Fitch’s upgrade of Falabella’s outlook to stable in November 2024 (Peru Retail), El Corte Inglés’ outlook revision to positive in June 2025 (Fitch Ratings), and Macy’s refinancing and BBB- rating in July 2025 (WWD), where operational efficiency and deleveraging restored market confidence. Executive leadership has been crucial, with trusted leaders at El Corte Inglés and Macy’s driving modernisation and investment, as highlighted in January 2025 (Fortune) and October 2025 (WWD). Affordable financing, demonstrated by Falabella’s logistics investments in February 2025 (America Retail) and Central Retail’s expansion in June 2025 (Forbes), continues to enable strategic growth and digital transformation across the retail sector.

Fitch raised Falabella's rating to BBB-, with stable outlook

What: John Lewis has launched a fully circular knitwear collection made from 100% reclaimed and repurposed wool, produced entirely within the UK.

Why it is important: The launch highlights the financial and technical challenges of circularity, reinforcing the need for investment and collaboration.

John Lewis has introduced its first circular knitwear collection, the Closed Loop Initiative, featuring 19 unisex pieces crafted entirely from reclaimed and repurposed wool sourced and manufactured within the UK. The process begins with the retailer’s FashionCycle takeback scheme, in partnership with the Salvation Army Trading Company, where donated garments are sorted, graded, and processed using advanced Fibersort technology. Unwearable wool is recycled and blended with pre-consumer waste, eliminating the need for traditional dyeing and significantly reducing water and chemical use. The yarn is spun and knitted into seamless garments by UK-based partners, with production volumes determined by the amount of collected waste. The project required deep collaboration, significant financial investment, and a willingness to adapt to technical and design limitations, particularly in meeting John Lewis’s high durability standards and certification requirements. The initiative not only models a scalable approach to circular manufacturing but also highlights the operational and mindset shifts necessary for retailers to integrate circularity into mainstream business practices.

IADS Notes: John Lewis’s Closed Loop Initiative exemplifies the retail sector’s accelerating shift toward circularity, as documented in recent industry analyses. The operational overhaul required to collect, sort, and recycle wool entirely within the UK reflects the broader transformation described in the Kearney CFX 2025 report (July 2025), where regulatory and consumer pressures are pushing retailers from pilot projects to systematic circular practices. The business and financial hurdles faced by John Lewis, including investment, risk-sharing, and certification, mirror the challenges outlined in BCG’s February 2025 report on scaling next-gen materials, which stresses the need for strategic capital and collaboration. Product development for circularity, with its design limitations and durability requirements, aligns with the findings from Euromonitor (February 2025), highlighting how sustainability is now embedded in innovation but must be balanced with consumer affordability. The scalability of John Lewis’s approach, and its potential to expand into other categories, echoes the commercial-scale adoption seen in H&M’s Circulose partnership (June 2025), underscoring how leading retailers are moving from experimental to mainstream integration of recycled materials.

How John Lewis is closing the loop with circular knitwear

What: El Corte Inglés has appointed Santiago Bau as CEO and restructured its executive team to drive the next phase of its transformation.

Why it is important: The appointment of new leaders with strong financial and legal backgrounds signals a commitment to robust governance and sustained growth, echoing recent shifts in the company’s management approach.

The recent executive reshuffle at El Corte Inglés, with Santiago Bau appointed as CEO and Rafael Díaz Yeregui as General Secretary, marks a pivotal moment in the company’s ongoing transformation. This leadership transition follows a series of strategic changes initiated over the past year, including the creation of a Transformation Office and the streamlining of governance structures to enhance agility and decision-making. The company’s commitment to internal talent development is evident in the promotion of executives across key divisions, particularly in fashion and real estate, supporting both operational continuity and innovation. These moves align with El Corte Inglés’s broader strategy of asset optimisation, digital integration, and sustained investment, as seen in its €3 billion modernisation plan and the effective management of its €15.7 billion real estate portfolio. The new executive team, reporting to a strengthened Monitoring Committee, is expected to drive the next phase of growth, balancing traditional retail strengths with a renewed focus on efficiency, governance, and market responsiveness.

IADS Notes: Throughout 2025, El Corte Inglés has demonstrated a systematic approach to leadership renewal and organisational transformation. In March 2025, the company expanded Santiago Bau’s responsibilities and created a Transformation Office (El Confidencial, March 2025). In April 2025, it replaced its executive committee with a non-executive monitoring committee to reinforce agile governance (Modaes, April 2025). The June 2025 reorganisation of the fashion division (Modaes, June 2025) and the July 2025 optimisation of the real estate portfolio (Modaes, July 2025) further illustrate the company’s focus on internal talent and asset management. These developments, underpinned by a €3 billion investment plan and ongoing executive changes (Modaes, October 2025), position El Corte Inglés for continued growth and modernisation.

El Corte Inglés appoints Santiago Bau as its new CEO

What: El Corte Inglés is balancing traditional management with new financial expertise, record results, and a €3 billion investment plan amid ongoing executive turnover.

Why it is important: Balancing generational renewal with operational rigor and investment is key for established retailers seeking resilience and relevance in a changing market.

El Corte Inglés, under the leadership of Marta Álvarez, continues to navigate significant executive turnover while pursuing ambitious modernization and investment strategies. The recent appointment of Santiago Bau, a former Goldman Sachs banker, as CEO marks a notable shift toward integrating external financial expertise into the group’s traditionally family-led management structure. This change comes as the company embarks on a €3 billion investment plan through 2030, focusing on store upgrades, digital transformation, and operational efficiency. Despite internal disagreements and leadership changes, El Corte Inglés has achieved its best financial results since 2007, securing investment-grade ratings from major agencies and reducing its debt to €2 billion. The company’s ability to blend hands-on, generational leadership with specialized external talent has enabled it to meet the expectations of institutional investors and adapt to evolving market demands. As El Corte Inglés considers a potential IPO, its approach underscores the importance of balancing continuity, innovation, and financial discipline to maintain resilience and relevance in a rapidly changing retail landscape.

IADS Notes: El Corte Inglés’ recent leadership changes and ongoing transformation reflect a decisive shift toward modernization, operational efficiency, and financial rigor. The appointment of Santiago Bau, a former Goldman Sachs banker, as CEO in October 2025, and the creation of a Transformation Office, mark a new phase in the company’s evolution, as detailed by El Confidencial (March 2025) and Modaes (October 2025). This strategic renewal is supported by a €3 billion investment plan through 2030, focusing on store modernization, digital integration, and asset optimization, as reported by Modaes and Fashion Network (July 2025). The company’s robust financial performance—highlighted by a 4.3% like-for-like growth and a 6.7% increase in net profit for FY2024-25 (Press Release, June 2025)—has enabled El Corte Inglés to achieve investment-grade ratings and reduce its debt to €2 billion, reinforcing its appeal to institutional investors and supporting potential IPO ambitions (Modaes, July 2025). The group’s balanced approach to internal promotions, specialization, and the integration of external expertise ensures both continuity and innovation, positioning El Corte Inglés as a resilient leader in the evolving retail landscape.

A look at El Corte Ingles’ new leadership team

What: El Palacio de Hierro reported 9% revenue growth in Q3, with digital sales up 30% and a new CEO leading the company.

Why it is important: El Palacio de Hierro’s performance demonstrates sustained outperformance in revenue and digital sales.

El Palacio de Hierro continues to set the pace in the Mexican department store sector, closing the third quarter with a 9% revenue increase and an 11.3% year-to-date surge, reaching $2.197 billion. The company’s net profit stood at $94 million, while gross operating profit rose by 6.4% to $302 million. This strong performance is driven by a significant boost in digital sales, which grew 30% year-on-year, maintaining the momentum established earlier in the year. The company’s digital channel had already shown a 27% increase in the first half, underscoring the effectiveness of its omnichannel strategy. Leadership transition also marked this period, as Eléonore de Boysson became the first woman to lead the company, bringing a new perspective to its executive team. El Palacio de Hierro’s growth notably outpaces the national average for both the retail and department store segments, reinforcing its position as a leader in luxury retail and exclusive distributor of major international brands in Mexico.

IADS Notes: El Palacio de Hierro’s Q3 results are consistent with its earlier financial achievements, including 12% revenue growth in both Q1 and H1 2025 and 11% in 2024, as reported in Modaes (February, April, July 2025). Digital sales have consistently driven this momentum, with gains of 27–28% in previous periods, while the appointment of Eléonore de Boysson as CEO in May 2025 (Press Release) and new luxury brand partnerships (Fashion Network, June 2025) have further strengthened the company’s leadership and market position.

El Palacio de Hierro reports 9% revenue growth in 2025 Q3, nets $94 million

What: The “Happy Together” campaign marks the culmination of a year-long Bloomingdale’s x Burberry partnership, transforming the flagship with festive experiences and exclusive products.

Why it is important: This development highlights the effectiveness of innovative holiday activations and cross-brand partnerships in boosting sales and brand loyalty for luxury retailers.

Bloomingdale’s and Burberry have joined forces for the “Happy Together” campaign, a holiday initiative that transforms Bloomingdale’s 59th Street flagship into an immersive destination. The collaboration features exclusive Burberry collections, a takeover of The Carousel pop-up, and dedicated capsules across all categories, emphasising British craftsmanship and festive storytelling. The campaign extends to the store’s windows and facade, with a dramatic Burberry check scarf and themed displays, while a 360-degree digital marketing push amplifies the partnership’s reach. The initiative also includes philanthropic elements, such as limited-edition teddy bears supporting the Child Mind Institute and fundraising for No Kid Hungry. This partnership not only celebrates 70 years of shared history but also reflects both brands’ commitment to innovation, heritage, and customer engagement. The campaign’s blend of experiential retail, exclusive products, and community involvement positions Bloomingdale’s as a leader in holiday retail strategy, aiming to drive excitement, foot traffic, and brand loyalty during the crucial holiday season.

IADS Notes: Bloomingdale’s focus on experiential and collaborative retail, as seen in the “Happy Together” campaign, builds on recent initiatives such as the Yinka Ilori flagship takeover in September 2025 (WWD), CEO Olivier Bron’s customer-centric vision outlined in July 2025 (McKinsey), and strong Q1 2025 sales growth (WWD, May 2025). The resurgence of curated department stores was highlighted in September 2025 (BoF), while the “Wicked” holiday collaboration in October 2024 (WWD) reinforced the effectiveness of immersive campaigns. These sources collectively demonstrate how Bloomingdale’s has reinforced its position as a leader in curated, experience-driven department store retail.

Bloomingdale’s unveils ‘Happy Together’ campaign featuring Burberry collaboration

What: The Mall Group’s influencer-driven campaigns and digital strategies earned it national recognition at the Thailand Influencer Awards 2025.

Why it is important:  This development confirms that high-quality content and precision targeting are now essential for retail success, as seen in recent industry trends.

The Mall Group’s recent accolade at the Thailand Influencer Awards 2025 highlights its leadership in leveraging influencer marketing and digital innovation to engage consumers. By collaborating with key opinion leaders and creators, the company has successfully bridged online and offline retail experiences, creating a seamless journey for shoppers. Their campaigns, such as The Styler and Make a List Eat with Alek, have generated significant engagement, with millions of views and thousands of new followers, positioning The Mall Group as a digital leader in Thai retail. The company’s strategic use of AI, Big Data, AR/VR, and contactless shopping technologies further enhances personalization and operational efficiency, reflecting a commitment to meeting evolving customer expectations. This recognition not only affirms The Mall Group’s marketing strategy but also sets a benchmark for the industry, demonstrating the power of targeted content and omnichannel integration in driving brand loyalty and sustainable growth. 

IADS Notes: The Mall Group’s award-winning strategy is strongly supported by recent industry insights, as April 2025 research from BCG demonstrates the measurable ROI and deeper consumer connections achieved through data-driven influencer campaigns. This is further reinforced by March 2025 findings from Inside Retail, which highlight how AI and analytics are enabling hyper-personalised experiences and greater operational efficiency. The evolution of physical stores into omnichannel fulfillment hubs, as described in January 2025 by Journal du Net, mirrors The Mall Group’s seamless integration of online and offline experiences. Additionally, June 2025 analysis from BCG confirms that high-quality digital video content significantly increases purchase likelihood and brand trust, while February 2025 coverage in Forbes illustrates how content-driven commerce and influencer campaigns are driving engagement and sales across the retail sector.

The Mall Group wins the “Best Retail Influencer Campaign” award

What: Magasin du Nord combines festive in-store experiences, celebrity performances, and a donation campaign to reinforce its role in Danish Christmas traditions and social responsibility.

Why it is important: Magasin’s approach highlights the effectiveness of combining live experiences, influencer collaborations, and CSR to attract multi-generational shoppers and strengthen market position.

Magasin du Nord’s Christmas season launch at Kongens Nytorv brings together tradition, community, and social responsibility in a way that resonates across generations. The event, featuring a live performance by Malte Ebert and the participation of former employees in historical roles, transforms the department store into a festive destination that goes beyond shopping. By donating one krone per transaction to the Red Cross and collaborating with influencers like Frederikke Toftsø, Magasin not only supports charitable causes but also deepens its connection with younger audiences. The initiative is expected to raise over a quarter of a million kroner in 2025, reflecting both strong customer engagement and a commitment to social impact. Magasin’s blend of experiential retail, heritage, and philanthropy underscores its enduring relevance in Danish culture, ensuring that the store remains a central part of the country’s Christmas celebrations. This approach demonstrates how department stores can successfully merge tradition with innovation to foster loyalty and community spirit.

IADS Notes: Magasin’s Christmas campaign mirrors the broader resurgence of experiential retail and community engagement seen in the 2025 holiday season (“How retailers can de-risk the 2025 holiday shopping season,” BCG, September 2025). Its CSR partnership with the Red Cross aligns with strategies adopted by leading department stores (“Galeries Lafayette launches a new CSR strategy,” Fashion Network, April 2025). The use of live performances and influencer collaborations reflects trends identified in “Galeries Lafayette partners with famous French journalist and influencer” (Fashion Network, August 2025) and “Why community might be the missing piece to revive department stores” (Forbes, April 2025), while Magasin’s ability to unite generations is supported by its strong holiday performance (“Every fourth household buys a Christmas gift in Magasin du Nord,” Via Ritzau, December 2024).

Magasin du Nord kicks off Christmas and collects for the Red Cross

What: Chalhoub Group is accelerating its expansion in Saudi Arabia’s luxury market through digital innovation, infrastructure investment, and a focus on rapid e-commerce growth.

Why it is important: The leadership transition and digital strategy illustrate how family-owned retailers can adapt and thrive in evolving markets, building on insights from the past year.

Chalhoub Group, under the new leadership of Michael Chalhoub, is intensifying its efforts to capture Saudi Arabia’s burgeoning luxury market by investing in digital infrastructure and rapid e-commerce delivery. The company, which manages a vast network of retail stores and e-commerce platforms across the Middle East and North Africa, is leveraging its expertise to meet the demands of a digitally savvy, youthful Saudi population. With the launch of a new distribution center in Riyadh and the implementation of 90-minute delivery services, Chalhoub is setting new standards for customer experience in the region. E-commerce now accounts for over 18 percent of the group’s retail sales, reflecting a broader trend toward omnichannel innovation and digital acceleration. Despite regional geopolitical uncertainties, the group remains cautiously optimistic, focusing on sustainable growth, operational efficiency, and a people-first culture. The transition to Michael Chalhoub as CEO marks a significant generational shift, reinforcing the group’s commitment to Vision 2033 and its ambition to become an international luxury brand builder.

IADS Notes: Recent reports from May 2025 (WWD, “Chalhoub’s outlook on the region's growth and the company's strategy to reach $15 billion by 2027”; BoF, “Michael Chalhoub’s strategic roadmap for Chalhoub Group”) highlight Chalhoub Group’s strategic focus on Saudi Arabia, where double-digit growth and digital transformation are driving the region’s luxury market. The leadership transition to Michael Chalhoub in January 2025 (L’Orient-Le Jour, “Patrick Chalhoub hands over CEO position to his son Michael”) has accelerated these initiatives, with comprehensive digital solutions and AI-powered infrastructure implemented since November 2024 (Press Release, “Chalhoub Group accelerates digital future with major SAP partnership”). The group’s commitment to sustainability, supported by an ESG-linked working capital facility in November 2024 (Press Release, “Chalhoub Group secures ESG-linked working capital facility from Emirates NBD”), aligns with Saudi Arabia’s Vision 2030 and reinforces Chalhoub’s leadership in responsible retail practices.

Chalhoub Group’s Michael Chalhoub on cornering Saudi Arabia’s untapped potential

What: James Newell has been appointed vice president and general merchandise manager for men’s at Bloomingdale’s, succeeding Daniel Leppo.

Why it is important: The appointment leverages Newell’s extensive experience from Saks and other luxury retailers, supporting Bloomingdale’s transformation and growth trajectory.

James Newell’s appointment as vice president and general merchandise manager for men’s at Bloomingdale’s marks a significant leadership transition for the retailer. Succeeding Daniel Leppo, who moved to Macy’s earlier this year, Newell brings a wealth of experience from his previous roles at Saks Global, Rent the Runway, Barneys New York, Saks Fifth Avenue, and Neiman Marcus. Known for his ability to balance creativity with commercial acumen, Newell has a track record of fostering emerging designers, cultivating exclusive collaborations, and curating elevated assortments. Reporting to chief merchant Denise Magid, he will oversee tailored clothing, designer, contemporary, shoes, accessories, and private label for men’s. This strategic hire comes at a time when Bloomingdale’s is strengthening its merchant organisation and focusing on innovative leadership to drive the next phase of its men’s business. The move underscores the retailer’s commitment to evolving its brand and maintaining a competitive edge in the dynamic department store landscape.

IADS Notes: James Newell’s arrival at Bloomingdale’s follows a period of notable executive movement between Bloomingdale’s and Macy’s, as seen with Daniel Leppo’s transition in March 2025 (“Macy’s names Bloomingdale’s veteran as SVP, GMM of men’s and kids,” WWD). This leadership shift aligns with Bloomingdale’s broader transformation strategy, highlighted by expanded merchandising roles in June 2025 (“Bloomingdale’s men’s fashion director adds women’s fashion to its role,” WWD) and a focus on customer experience, as discussed by CEO Olivier Bron in July 2025 (“Bloomingdale’s CEO Olivier Bron interviewed by McKinsey on the future of the department store model,” McKinsey). The retailer’s sustained growth, reported in September 2025 (“Bloomingdale’s posts fourth consecutive quarter of growth,” WWD), further demonstrates the impact of these strategic changes, while ongoing shareholder discussions at Macy’s in December 2024 (“Activists push Macy’s to cut CapEx and consider selling Bloomingdale’s,” WWD) emphasise the high stakes of leadership decisions within the group.

Bloomingdale’s names James Newell men’s GMM

What: The Spanish department store group El Corte Inglés wins a series of major Ministry of Defense tenders, strengthening its position in the textile and public procurement sectors.

Why it is important: The group’s ability to secure major tenders reflects a broader trend of retail diversification and adaptation amid changing economic conditions.

El Corte Inglés has secured more than €50 million in contracts from the Spanish Ministry of Defense within a single month, marking its most significant public sector wins in six years. These contracts, which include supplying uniforms, footwear, and accessories for the Army, were awarded through a consortium with leading textile manufacturers and reinforce the retailer’s leadership in the sector. The deals come as Spain increases its defense spending, with the government targeting 2% of GDP by the end of 2025. While El Corte Inglés is well known for its commercial retail operations, these public contracts highlight its strategic diversification and ability to adapt to new market opportunities. The company’s collaboration with long-established partners such as Fábrica Española de Confecciones, Iturri, and Yuma further demonstrates the strength of its supply chain and expertise in fulfilling large-scale government tenders. Despite these successes, the bulk of El Corte Inglés’s revenue continues to come from its core retail business, underscoring the complementary nature of its public procurement activities.

IADS Notes: El Corte Inglés’s recent success in securing over €50 million in defense contracts with the Spanish Ministry of Defense reflects the group’s broader transformation and strategic repositioning throughout 2024 and 2025. As detailed by America Retail in February 2025, the company has implemented a comprehensive strategy combining store renovations, digital expansion, and management restructuring, while maintaining its reputation as one of Spain’s most trusted brands (Modaes, January 2025). The group’s robust financial performance is further supported by a €3 billion investment plan through 2030, as reported by Modaes and Fashion Network in July 2025, and a real estate portfolio valued at €15.7 billion (Modaes, July 2025). These developments underscore El Corte Inglés’s ability to diversify revenue streams beyond traditional retail, leveraging public procurement and strategic partnerships with specialized manufacturers to reinforce its leadership in the Spanish market. The company’s ongoing transformation, including operational efficiency initiatives and digital innovation (Economia Digital, June 2025), positions it as a resilient and adaptable player amid shifting market dynamics and increased government spending.

El Corte Inglés secures contracts with the Spanish army

What: Supaluck Umpujh, Chairwoman of The Mall Group, is named to Fortune’s “Most Powerful Women Asia 2025” list for her transformative leadership in retail and cultural innovation.

Why it is important: Her achievements demonstrate how visionary leadership and inclusivity can drive both commercial success and societal impact in retail.

Supaluck Umpujh, Chairwoman of The Mall Group, has once again been recognized on Fortune’s “Most Powerful Women Asia 2025” list, underscoring her pivotal role in shaping Thailand’s retail landscape. Over four decades, she has led the development of landmark destinations such as Siam Paragon and the Em District, transforming them into internationally acclaimed retail and cultural hubs. Supaluck’s leadership extends beyond commercial achievement; she has championed diversity, equality, and inclusivity, notably through initiatives like the LOVE PRIDE ♡ PARADE, Asia’s largest Pride Month celebration. Her vision positions The Mall Group as a “Space of Inspiration,” advancing Thailand’s soft power and supporting Bangkok’s ambition to become Asia’s Entertainment Hub. Supaluck’s sustained recognition highlights her influence as a trailblazer for women in business, her commitment to digital transformation, and her ability to foster both economic growth and social progress within the retail sector.

IADS Notes: Supaluck Umpujh’s recognition as one of Asia’s most powerful women by Fortune in September 2025 (Monocle) and her Lifetime Achievement Award at the Retail Leaders Circle Global Forum in February 2025 (Press Release) underscore her transformative impact on Thailand’s retail sector. Under her leadership, The Mall Group has pioneered experiential retail and cultural integration, as Inside Retail highlighted in January 2025, positioning Bangkok’s malls as cultural destinations that attract both local and international audiences. This strategy is further evidenced by Siam Paragon’s $39 million investment in immersive attractions (Inside Retail, September 2025), reinforcing the city’s status as a global retail and tourism hub. The Mall Group’s commitment to inclusivity and diversity aligns with broader industry trends, as discussed in Retail Dive and LEADNetwork in February 2025, where inclusive leadership is increasingly recognized as a driver of business growth and resilience. The Asian Retail Outlook 2025 (Inside Retail, February 2025) and BCG’s April 2025 analysis confirm that digital transformation, visionary leadership, and cultural influence are now central to the evolution and competitiveness of leading retail groups in the region.

Supaluck Umpujh Named to Fortune's Most Powerful Women Asia List for Second Consecutive Year

What: Galeries Lafayette partners with Aditya Birla Fashion and Retail Ltd. to open its first Indian flagship in Mumbai, marking a major entry into the country’s luxury market.

Why it is important: The move demonstrates the strategic importance of India for international department stores seeking growth beyond mature markets.

Galeries Lafayette has entered the Indian market through a partnership with Aditya Birla Fashion and Retail Ltd. (ABFRL), opening a flagship store in Mumbai that will feature 250 international and local luxury and premium brands. This initiative is designed to capitalize on Mumbai’s status as India’s wealthiest city and to introduce a new wave of premiumisation to Indian consumers. The store will offer a comprehensive luxury experience, including private lounges, concierge services, personal styling, and curated cultural programs, making high-end retail more accessible and appealing to a broader audience. ABFRL’s strategy, as explained by its international CEO, is to ease consumers into luxury by providing a multi-brand environment that feels less intimidating than single-brand boutiques. Plans are also underway for a second store in Delhi’s DLF Emporio mall and an e-commerce platform to reach affluent customers in tier-2 and tier-3 cities. This partnership underscores the growing appeal of India’s luxury market and the importance of local alliances for global retailers.

IADS Notes: Galeries Lafayette’s entry into India in partnership with Aditya Birla Fashion and Retail Ltd. (ABFRL) reflects a broader trend of international department store expansion into high-growth markets, as highlighted by Fashion Network in July 2025. This move aligns with the premiumisation wave sweeping India’s retail sector, where ABFRL has already established a strong presence through multi-brand concepts like The Collective and strategic investments in both international and homegrown luxury labels (Fashion Network, March 2025). The Mumbai flagship’s focus on experiential retail—offering private lounges, concierge services, and curated cultural programs—mirrors the evolution of department stores into lifestyle and cultural destinations, a trend noted by Inside Retail in June 2025. The partnership also demonstrates the increasing importance of local conglomerates in facilitating global luxury brands’ market entry and adaptation, as seen in ABFRL’s joint ventures with Christian Louboutin and its expansion of Indian designer brands internationally (Fashion Network, March 2025). Galeries Lafayette’s planned e-commerce launch and second store in Delhi further underscore the strategic emphasis on omnichannel growth and the targeting of affluent consumers in both metropolitan and emerging cities.

Aditya Birla celebrates their partnership with Galeries Lafayette by opening the Mumbai store

What: John Lewis introduces a digital supplier platform, streamlining new brand launches and reinforcing its premium retail strategy.

Why it is important: Accelerating brand onboarding through digital transformation strengthens John Lewis’s competitive edge and sets a benchmark for multi-brand retail.

John Lewis’s launch of a digital supplier platform marks a strategic advancement in its efforts to modernize and reinforce its premium retail positioning. By streamlining the onboarding process for new brands, the retailer is able to accelerate product launches and respond more swiftly to evolving consumer preferences. This move is integral to John Lewis’s broader transformation, which includes significant investments in both digital and physical infrastructure, as well as the expansion of its premium fashion assortment through exclusive collaborations and the addition of 100 new brands. The platform, developed in partnership with Mirakl and Russell & Bromley, not only enhances supplier collaboration but also exemplifies the retailer’s commitment to innovation and agility. Leadership changes, such as the appointment of Dom McBrien as chief digital and omnichannel officer and the strategic direction set by fashion director Rachel Morgans, further support this customer-centric approach. Collectively, these initiatives position John Lewis at the forefront of multi-brand retail, setting new standards for speed to market and supplier engagement.

IADS Notes: The launch of John Lewis’s supplier brands platform in October 2025 (Fashion United) is a direct extension of its transformation strategy, which included the addition of 100 premium brands and exclusive collaborations in August 2025 (Retail Gazette). Under Peter Ruis’s leadership, the retailer has focused on repositioning itself in the premium sector and investing in innovation, as detailed in February 2025 (Drapers). The appointment of Dom McBrien as chief digital and omnichannel officer in August 2025 (The Retail Bulletin) and the strategic leadership of Rachel Morgans in June 2025 (Drapers) further underscore John Lewis’s commitment to digital transformation, omnichannel growth, and customer-centric brand partnerships.

John Lewis sets up supplier brands platform to accelerate new launches

What: Galeries Lafayette’s India entry marks a strategic move to capture growth in one of the world’s fastest-growing luxury markets.

Why it is important: Galeries Lafayette’s move reflects the rapid transformation of India’s luxury market and the need for brands to adapt to new consumer dynamics.

Galeries Lafayette’s decision to enter the Indian market is a defining moment in the globalization of luxury retail, demonstrating the retailer’s commitment to international expansion and its recognition of India’s burgeoning luxury sector. Supported by a €400 million investment plan, the French department store is modernizing its operations and targeting high-growth regions, with India at the forefront of its strategy. This move is timely, as India’s luxury market is experiencing a remarkable transformation, characterized by a surge in affluent consumers and a shift toward integrated, culturally resonant retail experiences. The influx of international luxury brands into India, nearly doubling in the past year, highlights the country’s emergence as a global luxury hub and underscores the strategic importance of adapting retail formats to local preferences. Galeries Lafayette’s entry not only positions it to benefit from India’s rapid consumer growth but also sets a benchmark for other European department stores and luxury retailers seeking to remain relevant and competitive in evolving global markets.

IADS Notes: Galeries Lafayette’s India entry is anchored by its €400 million investment plan announced in November 2024 (Challenges), which prioritizes both domestic modernization and international expansion. The retailer’s double-digit growth in 2025, driven by luxury brand expansion and tourism (Fashion Network, July 2025), validates this strategy. India’s luxury market transformation, with a surge in affluent consumers and integrated retail models (Vogue Business, March 2025), has attracted a record number of international brands (India Economic Times, February 2025). This shift mirrors the broader industry trend of luxury brands pivoting from China to India to capture new growth (ET Retail, December 2024).

French luxe retailer Galeries Lafayette set for India entry