International Association of Department Stores
Founded in 1928, the IADS is the only expert body specialising in the department store retail format in the world.
What is IADS
The International Association of Department Stores (IADS) is the only expert body specialising globally in the department store retail format. Consisting of leading department store members around the globe, the Association acts as an international network, facilitating exchange and communication between members. It also conducts research to address department stores' current challenges and provide actionable insights for its members.
Together, the IADS members, all key players in their respective markets, create a landscape of various business models and cultures and represent more than €41bn cumulated annual turnover, achieved through more than 563 stores with 257,000 associates in 32 countries.
Member News
Boyner unveils its new film ad campaign
Boyner unveils its new film ad campaign
What: Boyner is extending its emotional brand platform with a dialogue-free film that positions the retailer as a lifestyle and fashion universe.
Why it is important: Boyner’s film highlights the role of lifestyle narratives, inclusivity and omnichannel communication in strengthening modern retail brands.
Boyner has released a new brand film set aboard a ship, continuing its series of emotional communication campaigns. The dialogue-free film uses visual storytelling to follow different characters across the vessel, capturing small but familiar moments from everyday life before bringing all the storylines together in a shared scene. The campaign builds on Boyner’s earlier brand narratives, including “Bizim Tarzımız Güzel” in 2020, which celebrated Türkiye’s cultural richness and diversity, and “Bi’ Tanısan Seversin” in 2023, which focused on empathy, dialogue and mutual understanding. The new message, “Bu Gemi Hepimizin. Aynı Gemide Birlikte Güzeliz,” carries those themes forward through a story of shared belonging. Everyday cultural details such as tea glasses, backgammon, coffee-cup readings and evil-eye beads create a warm and familiar atmosphere. Boyner says the film reflects its ambition to build an inspiring world where everyone can express their own style. The campaign will run across television, digital platforms, outdoor advertising and social media.
IADS Notes: Boyner’s new brand film extends the retailer’s long-term use of emotional storytelling, creativity and lifestyle positioning to differentiate its department store identity. In August 2026, a Press Release reported that Boyner’s latest campaign uses a dialogue-free cinematic narrative set aboard a ship to express shared belonging, diversity and the idea that different styles and life moments can coexist under one brand universe. This aligns with BoF’s June 2026 coverage of Boyner Group’s Communité concept, which framed the group’s retail strategy around curation, hospitality, community, local relevance and meaningful experiences rather than purely transactional shopping. Boyner’s June 2026 Art Pieces initiative also reinforces this direction, with artist-designed limited-edition tote bags showing how creativity, personalisation and emotional engagement can build authenticity and loyalty. Together, these sources show that Boyner is using both communication and retail concepts to position itself as a lifestyle platform rooted in inclusivity, creativity and customer connection. :cite[ekx,g8q,a31]
Boyner unveils its new film ad campaign
Chalhoub Group teams up with Gap Inc.
Chalhoub Group teams up with Gap Inc.
What: Gap Inc. is partnering with Chalhoub Group to launch Gap, Banana Republic and Athleta across the Middle East.
Why it is important: The partnership shows how global brands are using regional operators and digital-first rollouts to enter high-growth Middle Eastern markets with local relevance.
Gap Inc. has entered a strategic partnership with Chalhoub Group to expand Gap, Banana Republic and Athleta across the Middle East. The Dubai-based luxury retailer and distributor will use its regional expertise to support a phased omnichannel rollout, beginning with online launches in the UAE, Saudi Arabia and Kuwait during the rest of the year, followed by physical stores across the region in 2027. Gap Inc. said the partnership reflects its continued investment in the region and its ambition to connect with customers through locally relevant experiences. Chief business and strategy officer Eric Chan said the deal will help bring the group’s modern American style to one of the world’s most dynamic retail regions. Chalhoub Group, which works with brands including Dyson, Fendi, Jacquemus and Sephora, will help adapt the offer to regional consumers and cultural dynamics. The agreement follows Gap Inc.’s March partnership with Fashionata to bring Gap to Australia, reinforcing its renewed focus on global expansion.
IADS Notes: Gap Inc.’s partnership with Chalhoub Group reflects the growing importance of regional operators, digital-first entry models and local relevance in Middle East retail expansion. In August 2026, WWD reported that Chalhoub and Gap Inc. would bring Gap, Banana Republic and Athleta to the Middle East through a phased online rollout in the UAE, Saudi Arabia and Kuwait, followed by physical stores in 2027. Chalhoub’s ability to execute this model is supported by its regional infrastructure: in October 2025, WWD reported that the group was accelerating Saudi expansion through digital investment, rapid e-commerce delivery and a focus on youthful, digitally savvy consumers. Zawya’s January 2026 coverage of Bain & Company’s Middle East consumer products report showed that MENA growth is being led by the UAE and Saudi Arabia, with consumers prioritising convenience, trust, relevance and digital engagement. Forbes’ March 2026 coverage of Primark and Ulta Beauty’s UAE openings showed how international brands can gain traction by adapting Western formats to local preferences. RLC’s October 2025 coverage of Michael Chalhoub further framed the Middle East as a global growth engine where brands must move early, localise and invest in quality experiences.
Chalhoub Group teams up with Gap Inc.
El Palacio de Hierro’s sales continue growing, with reduced profitability
El Palacio de Hierro’s sales continue growing, with reduced profitability
What: El Palacio de Hierro grew first-half sales by 4.65%, but net income fell 9.46% as profitability remained under pressure.
Why it is important: El Palacio de Hierro’s performance highlights the growing importance of credit and real estate divisions in supporting diversified department store groups.
El Palacio de Hierro continued to grow sales in the first half of 2026, but profitability remained under pressure. The Mexican department store group reported first-half sales of 28.648 billion pesos, up 4.65% year on year, while net income fell 9.46% to 1.264 billion pesos. Operating income also declined, dropping 8.63% to 2.317 billion pesos. The second quarter showed a similar pattern. Revenue rose 5.05% to 15.374 billion pesos, but net income fell 3.56% to 842 million pesos and operating profit declined 6.11%. The results suggest that El Palacio de Hierro is maintaining commercial momentum but facing pressure on margins and operating profitability. The commercial division, which remains the group’s main business, grew 4.4% in the second quarter. However, supporting businesses expanded faster, with the credit division up 12.7% and real estate income up 5.9%. The company has been led by Eléonore de Boysson since June 2025.
IADS Notes: El Palacio de Hierro’s first-half results show that the Mexican luxury department store continues to grow sales, but profitability is becoming harder to protect. In August 2026, Modaes reported that first-half sales rose 4.65% while net income fell 9.46%, with second-quarter revenue up 5.05% and credit and real estate growing faster than the core commercial division. This follows Fashion Network’s May 2026 coverage of first-quarter revenue growth of 4.2% across commercial, credit and real estate, already accompanied by margin pressure. Fashion Network’s June 2026 report on leadership changes under Eléonore de Boysson showed the company strengthening store sales, supply chain and HR leadership to improve operational excellence and agility.
El Palacio de Hierro’s sales continue growing, with reduced profitability

Stay Ahead with Exclusive Insights
Every week, we make a selection of the most relevant news for department store leaders and teams. While the content is reserved to our members, you are welcome to join our community and know what the conversation is all about.
FAQs
• To create an international network between members.
• To provide actionable insights.
• To address member’s questions and concerns on a one-to-one basis.
• To achieve those objectives, the IADS acts at different levels and aims to be operational through:
• Transformative meetings with members.
• Focused market knowledge.
• The promotion of exchange and future orientation.
IADS is a credible department store body operating as a think-tank that has a deep understanding of what industry players are facing today due to its close working relationships to its members and its wide and diverse retail network.
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