El Corte Inglés and Planet open two VIP VAT refund points in Barcelona and Mallorca

news June 2023 Fashion Network

What: The department store and Planet have opened two tax-free lounges in the El Corte Inglés stores in Barcelona and Mallorca.  

Why it is important: The aim of the collaboration is to position Spain as a destination for “shopping lovers.” Additionally, the service will help El Corte Inglés attract international clients. 

Customers will have a VIP service which includes tax-free invoices from El Corte Inglés, advice from Planet professionals, a rest area with complimentary water and coffee, automatic refund kiosks to speed up transactions, and an area with greater privacy. 

El Corte Inglés incentives recurring retail spending by rewarding 20% to those who choose a gift card and decide to reinvest the amount of VAT refund in their stores. 

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