IADS Exclusive: Wellness, the new feel good category for department store CEOs?

IADS Exclusive February 2023 Selvane Mohandas du Ménil

Galeries Lafayette made headlines earlier in 2022 when the “Wellness Galerie” opened on 3,000 sqm in the Paris Haussmann flagship. It was a step forward in terms of space allocated and percentage of services offered, compared to products. However, the French department store was not the first mover, as the wellness category had already been explored by other retailers in the world. Shifts in customer behaviour, focus on sustainability at large including self-care, and the need for retailers to diversify and explore new categories to stick to trends or generate new revenue streams… these are all reasons why retailers that are increasingly exploring or expanding their offer in this new category are multiple. Let’s review how department stores are currently addressing wellness.

IADS provides its members with a weekly in-depth analysis on retail-oriented topics. This is an example of the themes the Association regularly addresses, and the topic of an article from the IADS members-only newsletter date 20 February 2023.

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