IADS Exclusive - The era of digital payments

IADS Exclusive December 2021 Dr Christopher Knee

Digital payments are spreading fast. In spite of distrust, fear for privacy and inequality, retailers see digital payments as a way of reaching beyond omnichannel to unified commerce. If the right safeguards are observed, customers will benefit from a better seamless experience and retailers will achieve efficiency across operations. First we need to understand the extent of the revolution occurring in finance and payment systems, then we need to put in place technologies and safeguards to help serve our customers better and more efficiently.

IADS provides its members with a weekly in-depth analysis on retail-oriented topics. This is an example of the themes the Association regularly addresses, and the topic of an article from the IADS members-only newsletter date 8 December 2021. 

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