Falabella record online statistics

news July 2021 La Tercera (Spanish)

What: The Falabella app attracted 3.1 million new users in Chile, Peru and Colombia in 2020.

Why is it important: The omnichannel strategy brought great success to the company.

The website recorded 985 million visits. 4.7 million customers browsing more than 500,000 products. 23% of the online sale was delivered by click & collect.

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