El Corte Inglés commits to inclusivity and sustainability
What: The Spanish retailer dedicates a hotline for customers with disabilities and joins WWF's initiative to protect the environment.
Why is it important: These initiatives are raising awareness among employees, customers and society at large.
Hotline for customers with disabilities
The hotline opens from Monday through Sunday, from 9:00 a.m. to 10 p.m. It will be staffed by 68 professionals experienced in customer service and trained specifically to provide the best service to customers with disabilities.
The retailer joins WWF's initiative to protect the environment, and for the twelfth consecutive year has turned off the lights of its most emblematic facades, between 20:30 and 21:30 on 27 March. This action is part of the agreement that El Corte Inglés signed in 2018 with WWF to launch a sustainable actions program.
This type of actions is part of El Corte Inglés commitment to participate in social, cultural, educational and sports activities.