NRF Europe quotes IADS on leveraging AI and building retail resilience

NRF Europe’s white paper quotes IADS Managing Director Selvane Mohandas du Ménil, who notes that while AI is essential for department stores, it’s not enough-retailers must accelerate transformation despite uncertainty. He highlights the need for investment in digital infrastructure, talent, and sustainability, and points to AI’s role in personalising experiences and improving efficiency as department stores adapt to new consumer habits and global competition.

Access NRF Europe's white paper below: