World Retail Congress features IADS on unlocking growth in global retail

World Retail Congress 2025 highlights IADS Managing Director Selvane Mohandas du Ménil’s focus on perfecting store experience and e-commerce profitability as the foundation for sustainable growth. The article also features newly elected IADS President Kamshim Lau, who emphasises resilience, agility, and data-driven adaptation to navigate economic uncertainty and evolving consumer trends. Additionally, Michael Chalhoub, CEO of Chalhoub Group, shares strategies for building an agile, omnichannel luxury retail ecosystem centered on authenticity and long-term brand value. Together, their perspectives reflect a balance of innovation and operational excellence as keys to unlocking growth in global retail.

Read the CEO perspectives below: