News
Taj Hotels sees data breach
Taj Hotels sees data breach
What: Luxury hotel chain Taj is under siege.
Why it is important: No market and no industry is safe from these risks.
Taj hotel, an Indian luxury hotel chain, has suffered a cyber attack leading to the leaking of 15M people’s data including addresses, membership ID, mobile numbers and other personal information.
Beymen celebrates its 50th anniversary with exhibit
Beymen celebrates its 50th anniversary with exhibit
What: Beymen is celebrating its 50th anniversary with a special exhibition which explores the 500 years of Turkish luxury and pays tribute to Istanbul's multicultural heritage.
Why it is important: The exhibition showcases the rich cultural heritage of Istanbul and highlights the significance of fashion and design in preserving and inspiring cultural legacies. It wwill also travel to other fashion capitals after Istanbul.
It took two years of planning and involved experts in history and fashion to create a collection of historical silk embroidered caftans and contemporary designs inspired by the region's history. The exhibition showcases collaborations with 50 international brands, each interpreting Anatolian references with their own unique style. Notable contributions include a Valentino pink maxi cape and gown by Pierpaolo Piccioli and a Turkish-inspired collection by Olivier Rousteing for Balmain.
Fortnums CEO urges government to ditch tourist tax before it’s ‘too late’
Fortnums CEO urges government to ditch tourist tax before it’s ‘too late’
What: Fortnum & Mason CEO, Tom Athron, has urged the government to scrap the tourist tax in the Autumn Statement to prevent losing sales to France, which will be hosting the Olympics next year.
Why it is important: Athron emphasized the need for immediate action, as people are already planning their travel for the upcoming year.
While experts suggest that allowing overseas tourists to shop VAT-free could strengthen the economy by GBP 10bn, the government has rejected calls to eliminate the tax thus far. Athron believes that the weak pound is currently disguising the impact of the levy, but this may change as currency markets fluctuate. In 2021, the Treasury discontinued tax-free shopping for overseas visitors, arguing it would lead to GBP2bn in lost tax revenue, but supporters argue that higher sales and increased visitor numbers would offset this.
Fortnums CEO urges government to ditch tourist tax before it’s ‘too late’
KaDeWe Group expands its top management
KaDeWe Group expands its top management
What: KaDeWe Group is strengthening its top management team following the departure of its CEO, André Maeder.
Why it is important: Strengthening the top management team of the KaDeWe Group is important for the company's success and strategic direction.
Timo Weber, the Chief Retail Officer, and Simone Heift, the Chief Merchandising Officer, have both joined the board of directors. The new CEO, Michael Peterseim, expressed his satisfaction and highlighted the valuable contributions of Weber and Heift in shaping the success of the KaDeWe Group. Alexandra Bagehorn will take over as the general manager of the KaDeWe store in Berlin. In addition to the trio of board members, KaDeWe Group management also includes Janina Schüßler as director of marketing and communications; Julia Lehmann as director of merchandise management; Lars Globisch as director of IT and process management and Karin Bergmann as director people.
Luxury boosts Diwali sales in India
Luxury boosts Diwali sales in India
What: Luxury is boosting sales in Diwali in a very visible way for the first time.
Why it is important: Another sign of India gradually replacing China in terms of strategic importance in luxury and retail.
This Diwali, luxury items are in high demand in India, with a surge in sales noted by retailers and companies due to a flourishing economy. Brands like Louis Vuitton, Dior, and Gucci are seeing increased sales, with customers spending more than in previous years. Exclusive festive products are being introduced, such as Bulgari's Mangalsutra and Jimmy Choo's Diwali collection, with Gucci launching a special gold version of its Horsebit 1955 bag. Luxury malls in cities like Delhi and Bengaluru are witnessing consistent bookings and growing demand for unique and distinctive luxury goods. Sales are also boosted by the availability of products locally that are otherwise sold overseas.
The trend extends to high-end chocolates with Laderach opening its first store in India, and luxury pastry brand Maison Laduree offering special Diwali treats. Even the pre-owned luxury watch market is experiencing a significant increase in sales, with a 3x to 4x jump expected this quarter. This shift in consumer behavior reflects a greater inclination towards luxury spending and gifting during the festive season.
Galeria's new tenant, Modehaus Aachener, files for insolvency
Galeria's new tenant, Modehaus Aachener, files for insolvency
What: The fashion chain Aachener, which recently occupied six abandoned Galeria locations, has filed for insolvency due to financial difficulties.
Why it is important: The insolvency raises concerns about the potential for empty buildings in the city centre and the negative impact on the city's image and attraction.
The company has 355 employees and seven locations, including six former Galeria houses. These locations, which were already rented but not yet opened, are in Frankfurt, Saarbrücken, Cottbus, Coburg, Nürnberg, and Leverkusen.
The company's existing stores will continue to operate, and the management is considering a possible timely opening of the former Galeria locations in order to restore the company's financial viability. The provisional insolvency administrator is optimistic about the possibility of restructuring and ensuring the continuation of operations.
Galeria's new tenant, Modehaus Aachener, files for insolvency
Louis Vuitton is selling a €6,000 digital mini trunk by Nicolas Ghesquière
Louis Vuitton is selling a €6,000 digital mini trunk by Nicolas Ghesquière
What: Louis Vuitton is venturing into the world of Web3 with the release of a phygital trunk bag sold as an NFT.
Why it is important: This release is part of Louis Vuitton's strategy to test customer interest in digital-physical goods and NFTs. The brand recently opened a Discord server to engage with online communities and NFT holders. The addition of NFTs adds a culturally relevant digital layer to the brand's existing product strategy.
Designed by Nicolas Ghesquière, the Via Tile Trunk features the iconic Louis Vuitton checkerboard motif and made its debut at the Spring/Summer 2024 show. The digital version of the trunk is accompanied by a physical counterpart that owners can claim in March 2024. It is priced at EUR 6,000, and only available to owners of the Louis Vuitton Treasure Trunk NFTs.
The Via project by Louis Vuitton involves the release of phygital silver "Treasure Trunks" priced at EUR 39,000. The NFT tokens associated with the trunks are "soul-bound," discouraging flipping. Louis Vuitton has also enlisted influential personalities in the Web3 fashion space to advise on the project.
Louis Vuitton is selling a €6,000 digital mini trunk by Nicolas Ghesquière
Marks and Spencer to pay first post-pandemic dividend
Marks and Spencer to pay first post-pandemic dividend
What: Marks and Spencer has announced its plan to pay a dividend for the first time since the start of the pandemic.
Why it is important: Marks and Spencer's decision to pay its first post-pandemic dividend reflects the company's strong financial performance and confidence in the market.
The company reported pre-tax profits of GBP 326mn in the first half of the year, a 56.2% increase from the same period last year. The surge in profits was driven by a nearly 15% rise in food sales, reaching GBP 3.8bn. The company declared an interim dividend of 1p per share, signalling its confidence in its financial position and market performance. Following the announcement, the retailer's shares surged by 9%.
Marks and Spencer attributes its success to several factors, including favourable market conditions and resilient consumer demand. The company also benefited from the exit of competitors from the market, further strengthening its position. However, despite these positive developments, the company remains cautious about potential challenges in the future. It anticipates issues such as higher interest rates, deflation, geopolitical events, and erratic weather, which may impact its operations.
Fenwick ends talks on taking over former HoF store in Guildford
Fenwick ends talks on taking over former HoF store in Guildford
What: Fenwick has abandoned negotiations to open a new store in Guildford, a second tier UK City.
Why it is important: Fenwick will close its London store at the end of 2024, but seems to be looking to become a major regional player and make sure it is central in the rest of the country.
Fenwick, a UK independent department store group, has decided not to proceed with its plan to open a new store in Guildford by taking over the former House of Fraser location. The company had considered taking on a 16-year lease for the 180,000 sq ft space from Canada Life, but negotiations fell through without a disclosed reason. Fenwick has been aiming to expand its regional presence, especially after selling its London flagship store for £430 million, a move that brought the company back to profitability. This profit, amounting to £57.1m pre-tax in the 52 weeks leading up to January 28, marked a significant turnaround from a loss of £5.2m in the previous year. Despite this setback in expansion, Fenwick's CEO John Edgar reported that their existing nine stores across the UK and their online operations have been performing well amidst a fluctuating year.
Fenwick ends talks on taking over former HoF store in Guildford
Shein reportedly files for IPO
Shein reportedly files for IPO
What: Shein has reportedly filed for an initial public offering and is expected to become publicly traded in the U.S.
Why it is important: The filing for an IPO indicates the company's intention to go public and provides insight into its financial valuation and market strategies that made the fast fashion company grow so quickly.
The IPO is anticipated to take place in 2024. Shein reached a valuation of USD 66 billion this year, following a USD 2 billion funding round. While the company does not usually disclose financial figures, it generated approximately USD 1.38 billion in the U.K. from September 2021 to December 2022, strengthening its market share in the region.
Shein has faced scrutiny from U.S. lawmakers over its supply chain practices, prompting a congressional call to the Securities and Exchange Commission to investigate allegations of forced labour. In response to these concerns, Shein has boosted its spending on lobbying in the U.S. and formed partnerships with companies like Forever 21 and Missguided to establish credibility and expand its market presence.
John Lewis launches health clinics inside stores
John Lewis launches health clinics inside stores
What: John Lewis is teaming up with Randox Health to launch health clinics inside its stores.
Why it is important: John Lewis believes that offering healthcare and wellness services will make its stores more convenient and accessible to customers. The partnership with Randox Health will provide expertise and innovation in expanding the range of in-store services.
The clinics will offer comprehensive health checks, including tests for hormone imbalances, vitamin deficiencies, and other key health concerns.
The first clinic will open in John Lewis's High Wycombe store on December 18th, with additional clinics in Bluewater shopping centre, Cheltenham, and Gloucestershire scheduled to open in the following months. Prices for Randox Health programs will start at GBP 295.
Fortnum & Mason resumes delivery to the EU
Fortnum & Mason resumes delivery to the EU
What: Fortnum & Mason has resumed deliveries to European countries after facing Brexit-related customs challenges.
Why it is important: The move is part of the retailer's strategy to meet international demand, including plans to open a store in Dubai International Airport and explore opportunities in the US.
The company has launched a dedicated website for its EU customers and is now shipping to 15 countries from a fulfilment centre in Belgium. UK customers can also use the website to ship products to friends abroad.
Neiman Marcus hosts Bejeweled Ball, high jewellery sales event
Neiman Marcus hosts Bejeweled Ball, high jewellery sales event
What: Neiman Marcus recently hosted a Bejeweled Ball at the Hotel Swexan in Dallas, showcasing USD 140 million worth of gems to dazzle top jewellery clients and boost holiday sales.
Why it is important: The Bejeweled Ball created an intimate atmosphere for clients and brands to interact while showcasing the luxury jewellery offerings available at Neiman Marcus.
The Bejeweled Ball was the first of 500 events to be held at Neiman Marcus stores nationwide across different categories. The event marked the beginning of the holiday season and showcased the breadth of jewellery assortment available at Neiman Marcus. It featured six high jewellery vendors, including Assael, Bayco, Boucheron, Chopard, Margot McKinney, and Paul Fisher. Each vendor presented a table of pieces and offered a larger selection of merchandise in a hotel suite.
Neiman Marcus hosts Bejeweled Ball, high jewellery sales event
Ikea acquires a UK shopping centre and opens in former Debenhams
Ikea acquires a UK shopping centre and opens in former Debenhams
What: Ingka group, Ikea’s owner, bought a shopping centre in the UK and plans to open Ikea in the former Debenhams location.
Why it is important: Crisis times are bargain times for cash-rich companies.
Ingka Group, the owner of Ikea, has acquired Churchill Square in Brighton, UK, for an estimated £145m, marking its second shopping centre purchase in the country. This follows their earlier acquisition of Kings Mall in Hammersmith, London.
In both cases, Ikea is converting former Debenhams outlets into Ikea stores, aligning with their strategy to establish a presence in city centres.
The Brighton mall acquisition is part of Ingka's global expansion plan to transform traditional retail spaces into community meeting places that offer more than just shopping. Ikea is also converting the Grade II listed former Topshop flagship on Oxford Street in central London into a new store, with an opening date pushed to Autumn 2024 to preserve the building optimally.
Ikea acquires a UK shopping centre and opens in former Debenhams
India’s largest luxury mall opens in Mumbai
India’s largest luxury mall opens in Mumbai
What: Mumbai, India has opened its first luxury mall, the Jio World Plaza, owned by Reliance Industries Ltd.
Why it is important: The mall aims to cater to the growing number of high-net-worth individuals in India.
The 750,000-square-foot mall is centrally located and features global luxury brands such as Louis Vuitton, Gucci, Cartier, Bally, Giorgio Armani, Dior, Saint Laurent, and Bulgari. The opening was preceded by a star-studded event with top Bollywood actors and brand ambassadors in attendance. It also includes first-time store launches for brands like Balenciaga, Pottery Barn Kids, Rimowa, and the Giorgio Armani café. The mall's design and architecture reflect a blend of Indian craftsmanship and international luxury standards.
On, Hoka starting to take more retail shelf space from Nike, Adidas
On, Hoka starting to take more retail shelf space from Nike, Adidas
What: Upstart footwear brands, including On Holding and Hoka, are gaining more shelf space in global retailers, challenging Nike and Adidas with their popular styles and focus on premium running shoes.
Why it is important: Market share for On Running and Hoka has increased while Nike and Adidas have experienced a decline.
These brands have been successful in attracting customers with innovative product offerings in the running and performance shoe categories. Market share for On Running and Hoka has increased while Nike and Adidas have experienced a decline. The appeal of these newer brands lies in their new aesthetic and their ability to cater to everyday runners.
Consumers in the US are willing to try out alternative brands, driven by a desire for newness and choice.
On, Hoka starting to take more retail shelf space from Nike, Adidas
Walmart sees customers becoming increasingly worried
Walmart sees customers becoming increasingly worried
What: Walmart’s shares fell last year following the realization that US consumers are acting more cautious than ever.
Why it is important: After 2 years of splurging in shopping, the US customer mood might change, but the timing is not the best, 3 weeks before Christmas. Expect some market changes as well.
Walmart has observed cautious consumer spending as the holiday season approaches, even though it has raised its sales and profit forecast for the year. The company's focus on groceries has helped mitigate the impact of reduced discretionary spending. However, Walmart's CFO noted a slowdown in purchases in late October, followed by a rebound in early November in categories like apparel and home goods. The company is preparing for a potentially less robust holiday season, reflecting the broader retail industry's sentiment.
Economic factors like higher interest rates and reduced household savings have led to uneven sales. U.S. retail sales have only marginally increased, and wholesale food inflation is showing signs of easing. Walmart's strategy of maintaining low prices has attracted a broader customer base, including high-income consumers seeking budget-friendly options. The company plans to offer price cuts for the holiday season, despite general merchandise prices falling by 3-6%.
Walmart's shares fell 7.7% on the announcement, although they had recently reached an all-time high. The company has updated its fiscal 2024 earnings forecast and now expects a higher rise in comparable sales than previously estimated. Online sales have also increased by 15%. Walmart's performance, including a higher-than-expected adjusted profit in the third quarter, reflects its adaptability in a challenging economic environment.
Plans for Fenwick Bond St ex-flagship mean big cut in retail space
Plans for Fenwick Bond St ex-flagship mean big cut in retail space
What: The Fenwick building in New Bond Street is set for a makeover, with plans submitted to Westminster Council.
Why it is important: The proposed makeover reflects the changing dynamics of the retail industry and aligns with the growing demand for office spaces.
The new plan focuses on converting the space into offices, despite its location on a prestigious luxury shopping street. Architect Foster & Partners has proposed adding new upper floors and roof terraces to the 136-year-old building, boosting floor space by 40%. The aim is to have "world-class retail accommodation" on street level and the first floor, with upmarket offices above. The building is now owned by Lazari Investments, who purchased it for around £430 million. The current mix of 12,000 sq m of retail and less than 2,300 sq m of offices will be reversed, with the new building housing just under 4,700 sq m of retail and over 16,000 sq m of offices. This retail space will consist of four units accessed from New Bond Street.
Plans for Fenwick Bond St ex-flagship mean big cut in retail space
Amazon to sell Hyundai cars online in 2024
Amazon to sell Hyundai cars online in 2024
What: Through a strategic partnership, Amazon will start selling Hyundai cars next year;
Why it is important: Although, for many safety and local regulation reasons, this is mostly a PR stunt, it also shows that the nature of e-commerce has changed, and the gap between China and the rest of the world is tightening. The use of marketplaces is the only way for department stores to expand their product categories beyond the traditional and remain on par with Amazon.
Amazon will start selling Hyundai vehicles online in the U.S. from next year, building on their previous collaboration. This service will allow customers to select, customize, and purchase a Hyundai car on Amazon.com and arrange its delivery through a local dealer. Initially established in 2018, Hyundai's digital showroom on Amazon has been expanded to facilitate this new buying process. Additionally, the 2025 Hyundai models will integrate Amazon's Alexa voice assistant. Hyundai Motor CEO Jay Chang sees this partnership as a significant step towards expanding Hyundai's portfolio and advancing into electrification and smart mobility.
Macy's CEO Jeff Gennette reports Q3 earnings as Tony Spring prepares to take over
Macy's CEO Jeff Gennette reports Q3 earnings as Tony Spring prepares to take over
What: Macy’s announces their Q3 results and their CEO, Jeff Gennette reports his last earnings reports to Wall Street before retirement.
Why it is important: Macy's Inc.'s third-quarter sales and performance, including the CEO's remarks, financial figures, and the company's strategies to address sales challenges and maintain inventory control is relevant for all stakeholders as well as reflects the industry performance.
Jeff Gennette, the CEO of Macy's, reported adjusted earnings per share of 21 cents, surpassing analysts' expectations. However, net income fell 60% compared to the previous year. Revenues for the quarter decreased by 7.8% to USD 5 billion. Despite challenging sales, Macy's maintained controlled inventory and introduced new initiatives like the On 34th private brand.
Gennette expressed confidence in his successor, Tony Spring, and emphasized the importance of a strong merchandising team and the integration of data analytics. Macys' stock rose by as much as 14.4% in morning trading following the earnings beat.
Macy's CEO Jeff Gennette reports Q3 earnings as Tony Spring prepares to take over
John Lewis mulls sale and leaseback deal
John Lewis mulls sale and leaseback deal
What: John Lewis Partnership could be raising up to GBP150 million from the sale and leaseback of 12 Waitrose supermarkets.
Why it is important: John Lewis Partnership highlights its pursuit of cost-saving strategies as part of its turnaround plan.
The stores, located in the south of England, will be marketed next week with 20-year inflation-linked leases.
The Partnership aims to triple its target for cost savings to GBP 900m by January 2026 and has initiated moves such as downsizing its London headquarters and searching for new office space. The company had to delay its five-year turnaround plan by two years due to high inflation and the cost of living crisis.
John Lewis Partnership was considering selling a minority stake in the group to raise at least GBP 1 billion for investment. However, the business would not step away from its staff-owned model after facing criticism.
Reliance Retail outperforms expectations
Reliance Retail outperforms expectations
What: Indian conglomerate Reliance posts better than expected results.
Why it is important: Retail operations contributed to the growth, thanks to their integration in a broader tech ecosystem allowing a “super app” proposal to customers.
Reliance Industries Ltd exceeded Q2F24 EBITDA predictions by 2%, primarily from impressive energy and retail sales, leading to a 27% rise in net profit to ₹17,394 crore. The company's consolidated revenue also saw a 1% increase, reaching ₹2.34 lakh crore for the quarter.
This positive performance is attributed to the completion of the 5G network and the growth of its retail ecosystem. While there were costs from commissioning MJ1, the company still surpassed Retail and O2C expectations. The company reduced its net debt by ₹8,000 crore, achieving a net debt of ₹1.2 lakh crore since March, aided by a ₹15,300 crore capital raise from retail venture stake sales.
In terms of outlook, analysts expect significant EBITDA growth for RIL's consumer sector, and it's a promising refining phase for RIL. Several financial firms maintain a positive stance on RIL's shares, citing potential growth in the retail sector and digital initiatives. Lastly, InvestingPro highlights RIL's strong financial position, noting its consistent dividend payments and growth.
Central Pattana plans a new shopping mall in Bangkok, Central Park
Central Pattana plans a new shopping mall in Bangkok, Central Park
What: Central is planning a new project in central Bangkok, where there are already many mixed-use projects.
Why it is important: Thailand is a hub for retail and innovation, and competition is making the market accelerate significantly.
Central Pattana, a Thai mall operator, will invest THB 20 billion (US$541 million) in a new development under the Central Park brand in Bangkok's central business district. This development will feature a shopping centre and office building, with the shopping centre set to open in Q3 2025. This venture is part of the USD 1.2 billion mixed-use Dusit Central Park project, anticipated to draw 25 million visitors yearly. Emphasizing "Legacy meets Luxury", the project aims to blend Thai heritage with global luxury standards. Wallaya Chirathivat, CEO of Central Pattana, likens the Central Park shopping centre's ambition to landmarks like New York’s Central Park. As of March's end, Central Pattana managed a vast portfolio of shopping malls, community malls, food courts, office buildings, hotels, and residences. The company recently revealed plans to construct 50 large retail projects within the next five years.
Central Pattana plans a new shopping mall in Bangkok, Central Park
Bloomie’s gets set for its Seattle debut
Bloomie’s gets set for its Seattle debut
What: Bloomingdale's is opening a new Bloomie's store in Seattle on November 2nd, focusing on casual and contemporary styles and convenience.
Why it is important: This expansion is part of Macy's Inc.'s strategy to create specialized off-mall formats to strengthen its presence in different markets.
The Seattle store will be curated to local preferences, featuring on-trend ready-to-wear and accessory brands such as Veronica Beard, Rag & Bone, Polo, MZ Wallace, and Alo Yoga. It will also have a shoe section with brands like Birkenstock and Vince, as well as beauty brands like Byredo and Maison Francis Kurkdjian. The store will include rotating pop-ups, trend presentations, and local food and beverage concepts. Bloomie's in Seattle will offer several brands exclusively in the Seattle market, including Sandro, Maje, and James Perse. This will be the third Bloomie's location, following Fairfax, VA, and Skokie, IL.
