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Target introduces AI-powered photo search and review features

Customer Experience Dive
September 2026
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Target introduces AI-powered photo search and review features

Customer Experience Dive
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September 2026

What: Target is expanding its AI-driven shopping toolkit with a new image-based Photo Search feature and an AI review-summarization tool, both launched this summer.

Why it is important: Target's results echo a pattern already visible across the sector: AI-powered discovery and assistant tools are translating directly into measurable conversion and spend gains, as seen at Macy's (nearly 400% higher spend) and Frasers Group (25% conversion uplift).

Target introduced a suite of AI-powered shopping features aimed at improving product discovery and personalization, according to a press release. In June, the retailer launched Review Insights, which uses AI to summarize details from product reviews and guide purchasing decisions; the company says this has led to an uptick in conversions and items added to carts. In August, Target debuted an AI-supported Photo Search feature in its mobile app, letting shoppers search for products using an uploaded or captured image.

Target also highlighted its Buy Again function, which surfaces frequently purchased items and relevant deals based on past shopping and has driven strong year-over-year growth in purchases, alongside a Continue Shopping feature launched last fall that reconnects customers with recently viewed products. "Guests move naturally between our stores and digital channels, and we're using AI and personalization in purposeful ways to help them find what they need faster, discover new possibilities and shop with confidence," said Sarah Travis, Target's chief digital and revenue officer.

The push builds on earlier tools including the Bullseye Gift Finder and Target Trend Brain, and follows a strong second quarter, with net sales up 5.3% year over year to $26.5 billion and net earnings roughly doubling to almost $1.9 billion.

IADS Notes: Target's expansion of AI-powered discovery and review tools builds on a strategy the retailer has been developing for some time: as noted by Retail Dive in September 2025, Target had already begun preparing its digital search and its Bullseye Gift Finder tool for generative-AI-driven, agent-mediated shopping. The commercial case for this kind of investment is increasingly well documented elsewhere in the sector: Fortune reported in March 2026 that Macy's "Ask Macy's" AI shopping assistant drove customers who used it to spend nearly 400% more than non-users, while Drapers covered a similar pattern at Frasers Group in April 2026, where the Ask Frasers assistant lifted conversion rates by 25%. Image-based discovery specifically is also gaining traction beyond Target: India Economic Times reported in August 2026 that Reliance Retail acquired Furrl, an AI styling platform that converts catalogue images into personalised, shoppable looks. More broadly, department-store groups are converting this kind of AI investment into measurable returns rather than experimental spend: as Perú Retail detailed in September 2026, Falabella's hyper-personalisation and computer-vision initiatives generated over US$78 million in AI-referred sales and more than 20% logistics efficiency gains.

Target introduces AI-powered photo search and review features


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High-income households are the most likely to shop secondhand

Retail Week
September 2026
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High-income households are the most likely to shop secondhand

Retail Week
|
September 2026

What:  Households earning over £80,000 are the most likely to have used Vinted in the past year, with 52% having bought or sold on the platform.

Why it is important: It overturns the assumption that resale is purely a cost-driven behaviour, suggesting affluent shoppers see secondhand as a considered choice rather than a compromise — a signal brands should factor into how they position resale.

Data from brand tracking platform Tracksuit shows that 52% of UK households earning over £80,000 have bought or sold on Vinted in the past 12 months, compared with 34% of those earning under £20,000, with usage rising steadily across income brackets. The same pattern holds on Facebook Marketplace and, to a lesser extent, eBay. This comes as UK clothing sales remain slow to recover, with average weekly sales volumes up just 0.6% in the three months to July versus 2023 levels, while secondhand goods sales grew 28.4% over the same period.

Tracksuit's head of revenue, Toby Rozenblit, frames the data as evidence that resale is "a durable shift in how people are shopping" rather than a downturn blip. Separate research from consumer intelligence platform Konfidant links this to "loud budgeting," a trend in which affluent households increasingly discuss scrimping openly, framing frugality as discernment rather than financial struggle. By age, Vinted use is concentrated among under-55s, while eBay retains stronger appeal with older shoppers.

IADS Notes: Vinted's ascent to become the UK's third-largest fashion retailer by customer count (Retail Week, February 2026) set the stage for the affordability, sustainability and discovery dynamics that continue to draw shoppers away from traditional retail, a trajectory confirmed by the platform's 38% revenue jump (Reuters, April 2026). This mainstreaming is structural rather than cyclical: secondhand apparel has been expanding roughly four times faster than the broader apparel sector and is projected to approach $79bn by 2030 (Retail Dive, May 2026), squeezing full-price department stores even as off-price chains hold their ground. The generational pull behind this shift is reinforced by analysis of Depop's engagement model, which shows younger resale audiences responding to emotional and behavioural triggers — wish-lists, scarcity, personalisation — that traditional retailers have yet to fully replicate (Inside Retail, June 2026).

High-income households are the most likely to shop secondhand


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How Stockholm created a quiet luxury retail revolution

Forbes
September 2026
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How Stockholm created a quiet luxury retail revolution

Forbes
|
September 2026

What: Stockholm is emerging as a significant European luxury retail market, driven by wealthy domestic shoppers, rising international tourism and a physically reconfigured retail district.

Why it is important:  Record guest nights and a 16.3% rise in international visitors show tourism directly translating into retail investment, reinforcing the link between destination appeal and luxury real estate development.

Stockholm is quietly becoming one of Europe's more interesting luxury retail markets, combining a wealthy domestic customer base, a growing international visitor economy and a retail district under physical transformation. What was once a set of distinct shopping destinations — department store Nordiska Kompaniet (NK), Hamngatan, Norrmalmstorg and Bibliotekstan — is increasingly becoming one connected premium retail quarter.

The city recorded almost 16 million guest nights in 2025, an all-time high, up 4% year-on-year. Summer 2025 alone brought 3.28 million guest nights, including 1.57 million from international visitors, up 16.3%, with the US, Germany, Norway, the UK and Finland among the largest markets. Stockholm Business Region's CEO Staffan Ingvarsson said the wider Swedish tourism offer has begun to resonate with visitors, aided by milder summer temperatures relative to the rest of the continent.

The most immediate catalyst is RGNT, a mixed-use development by US developer Pembroke at Regeringsgatan and Mäster Samuelsgatan, offering nine ground- and first-floor stores with a direct internal link to NK's womenswear floor. Landlord Hufvudstaden has also been refreshing NK's tenant mix, adding Rimowa, Naturkompaniet and Singular Society.

IADS Notes: Stockholm's positioning as an emerging luxury destination echoes a broader pattern of demand spreading beyond established capitals: a similar dynamic underpins the rise of Hyderabad as one of India's most promising luxury markets, where limited mall infrastructure has pushed high-end retail into standalone boutiques and premium locations rather than a mature shopping-centre ecosystem (BoF, July 2026). The physical stitching-together of Stockholm's shopping district also has a parallel in the way affluent retail corridors are being reshaped elsewhere: Madison Avenue's revival, with vacancy falling from 16% to under 5% since 2021, shows how proximity to a loyal customer base and neighbourhood relevance can anchor a premium street, even as that particular case reflects brands leaning into local shoppers amid weaker tourist flows (BoF, July 2026). On the tourism side, Stockholm's record guest nights find a stronger echo in Korea, where Lotte, Shinsegae and Hyundai posted record foreign sales and profits as K-content-driven tourism fuelled tailored strategies such as tourist memberships and culturally themed pop-ups (The Asia Business Daily, May 2026). At the same time, Japan's experience is a reminder that tourism-led growth carries risk: after a period of strong visitor-driven sales, Japanese department stores saw tax-free revenue drop sharply as Chinese arrivals declined, pushing them to diversify assortments and rebuild domestic engagement rather than rely solely on inbound demand (Inside Retail, April 2026).

How Stockholm created a quiet luxury retail revolution.


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Liberty opens a second jewellery hall in response to customers' demand

WWD
September 2026
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Liberty opens a second jewellery hall in response to customers' demand

WWD
|
September 2026

What: Liberty has opened a new Fashion Jewellery Gallery on its first floor, housing 37 demi-fine and fashion-led jewelry brands (11 exclusive to the UK), as jewelry sales rise 20% year-over-year.

Why it is important: Placing jewelry next to womenswear reflects a wider shift toward curation over brand-name density, as customers migrate spend into accessible accessory categories and expect discovery-led, cross-category merchandising.

Liberty has opened a new Fashion Jewellery Gallery on its first floor, dedicated to demi-fine and fashion-led jewelry, with 37 brands including 11 exclusives to the UK. Ten shops-in-shop line the space, which also includes a lounge area for launches, events and consultations. The gallery sits beside Liberty's designer and contemporary womenswear rooms, with statement brands such as Kenneth Jay Lane and Vivienne Westwood positioned near the walkway into fashion.

The launch complements Liberty's ground-floor fine-jewelry hall, which had been running out of room as new brands arrived. Buying manager Ruby Beales said the team prioritized brand adjacency, pricing and a sense of discovery. Exclusives include Belgium's Wouters & Hendrix, opening its first store outside Benelux with surreal, humor-driven designs, and French brand Gas Bijoux, marking its first shop outside France. In-house specialists offer advice across brands, gifting and collecting.

The opening follows a 20 percent year-over-year rise in jewelry sales, with customers increasingly layering pieces and mixing metals and eras. It extends a wider reshaping of Liberty's floors, following a 140 percent summer expansion of its fabric department, reflecting a strategy centered on categories the store does best.

IADS Notes: The Fashion Jewellery Gallery is the latest step in a sequential category-investment programme at Liberty that was already flagged ahead of opening: the jewellery expansion follows the same "double the footprint, enlarge the offer" logic applied first to fabrics and then confirmed as next in line for jewellery by Retail Week in August 2026. That template was set in July, when Liberty more than doubled its dressmaking fabrics department to 4,630 sq ft, betting that specialist curation and craftsmanship could drive footfall against the wider trend of department stores cutting fabrics and haberdashery altogether, as covered by Fashion Network in July 2026. The underlying shift in customer behaviour that both expansions respond to is echoed elsewhere on the accessories floor: Selfridges' accessories leadership has described handbag spend migrating into jewelry, eyewear and small leather goods, arguing that curation now matters more than brand-name density, per WWD's reporting in September 2026. More broadly, Liberty's approach sits within an industry-wide return to tightly curated, service-led multi-brand retail, which a Business of Fashion piece from September 2025 cited as a factor in Liberty's own success with emerging brands, even as scale-driven multi-brand retailers have struggled.

Liberty opens a second jewellery hall in response to customers' demand


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Macy's and Capri CEOs talk turnaround

WWD
September 2026
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Macy's and Capri CEOs talk turnaround

WWD
|
September 2026

What: Macy's and Capri Holdings CEOs used the Goldman Sachs retail conference to detail how far their respective turnaround plans have progressed, with Macy's citing nine of ten quarters of growth at reimagined stores and Capri pulling back on price promotions at Michael Kors.

Why it is important: The two CEOs' contrasting timelines — Macy's multi-year proof point versus Capri's early-stage reset — offer a live comparison of what "turnaround progress" actually looks like at different stages of execution.

At Goldman Sachs' retail conference, Macy's CEO Tony Spring said the company's "Bold New Chapter" strategy, launched two-and-a-half years ago, is working: underproductive stores have closed, and the reimagined-store programme, expanded from an initial 50 doors to 200, has posted growth in nine of the last ten quarters. Spring described the overhaul as a recipe requiring simultaneous changes — better merchandising, improved fitting rooms, and more staff in handbags and shoes — all aimed at improving customer experience, accelerating luxury growth, and speeding up delivery.

Capri Holdings, still recovering from Tapestry's failed takeover bid, is earlier in its own reset. CEO John Idol said Michael Kors lost "the zeitgeist of the consumer" roughly 18 months ago and is now in the "early innings" of a full repositioning. That includes cutting price promotions sharply: Michael Kors inventories fell almost 27 percent last quarter, with 50 percent less clearance stock than a year earlier. Idol called the current quarter likely the most painful yet for the full-price business, but framed it as necessary groundwork for future growth.

IADS Notes: Macy's public messaging on its "Bold New Chapter" turnaround has held remarkably steady over the past year, moving from early credibility-building to accumulated proof. Investor sentiment shifted first, with Berkshire Hathaway's share purchase and a raised TD Cowen price target following the group's strongest first quarter in four years (WWD, June 2026). That period also marked out CEO Tony Spring's operational approach explicitly, framed around lessons drawn from Costco's discipline on private label and footprint focus (Bloomberg, December 2025). By September 2026, the pattern had compounded into a fifth consecutive quarter of growth and continued outperformance from the Reimagine 200 remodel programme, with the company raising full-year guidance again (Press Release, September 2026), a run of results now read by analysts as evidence the turnaround has moved past a one-off recovery (Inside Retail, September 2026). Capri's repositioning sits at an earlier stage by comparison: the group's decision to part with Versace, cleared as part of Prada's €1.25 billion acquisition of the brand following the collapsed Tapestry-Capri merger, set the stage for the narrower focus on Michael Kors and Jimmy Choo now underway (WWD, October 

Macy's and Capri CEOs talk turnaround


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KaDeWe, Oberpollinger and Alsterhaus to be united under an umbrella brand

Fashion Network
September 2026
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KaDeWe, Oberpollinger and Alsterhaus to be united under an umbrella brand

Fashion Network
|
September 2026

What: KaDeWe GmbH is unifying its three houses — KaDeWe, Alsterhaus and Oberpollinger — under a shared "House of KaDeWe" brand signature, new logos for Alsterhaus and Oberpollinger, and a single loyalty card and app across all locations.

Why it is important: It illustrates how a group can build collective scale and brand recognition across countries while explicitly preserving each house's distinct local identity — a balance many multi-banner retailers struggle with.

KaDeWe GmbH has brought its three German department stores closer together under a single brand family. The Berlin flagship, the Alsterhaus in Hamburg and the Oberpollinger in Munich now share a common visual identity anchored by the signature "House of KaDeWe," rolled out simultaneously in stores, shop windows and digital channels as part of a joint communications campaign. Alsterhaus and Oberpollinger have each received newly designed logos built around the same tilted lettering that defines the Berlin store, while KaDeWe itself keeps its existing wordmark unchanged. CEO Timo Weber frames the move as making visible a connection between the three houses that has existed for years, aimed at strengthening their combined position among Europe's leading department stores.

The rebrand follows two years of internal transformation, including the consolidation of central functions and a sharper focus on operational performance and hospitality. Each house remains rooted in its own city and keeps its distinct character, with staff described as the key to that local identity. A loyalty card already valid across all three locations is now joined by a shared app and a unified brand for the program, "Access – Houses of KaDeWe," supported by in-store pop-up lounges introducing it to shoppers.

IADS Notes: The unification of KaDeWe, Alsterhaus and Oberpollinger under a single visual identity extends a consolidation that predates this rebrand: buying across the three houses had already been placed under one director earlier in the year (Fashion United, April 2026), and the group's broader resilience since Central Group's 2024 acquisition has rested on treating each house as a landmark destination rather than a purely operational unit (Modaes, May 2026). The move also follows a familiar template among multi-fascia retailers: Frasers Group took a comparable path when it folded House of Fraser into a single "Frasers" identity built around a curated, experience-led assortment (Fashion Network, March 2026), while the new shared loyalty card and app across the three German houses mirrors the cross-banner rewards consolidation J.C. Penney and Aéropostale rolled out under Catalyst Brands to pool customer data and drive retention across a connected portfolio (Retail Dive, June 2026).

KaDeWe, Oberpollinger and Alsterhaus to be united under an umbrella brand


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So, what are retailers doing with all those tariff refunds?

The Robin Report
September 2026
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So, what are retailers doing with all those tariff refunds?

The Robin Report
|
September 2026

What: As over $100 billion in tariff refunds flowed to retailers, few passed any of it directly back to consumers, splitting instead between bottom-line gains, price cuts, and, in rare cases, employees or suppliers.

Why it is important: The pattern reveals a widening gap between retailers' financial recovery from tariffs and consumer perception, with none of the studied companies directly compensating the shoppers who bore the added costs.

More than $100 billion in tariff refunds have been issued since the Supreme Court ruled many tariffs illegal, with big retailers receiving a large, though imprecisely tracked, share. Lowe's directed its refund toward shareholder profitability rather than price cuts, while TJX split its $331 million between employee bonuses ($112 million) and pretax profit ($219 million). Walmart, Target and Home Depot instead used refunds to lower prices, with Home Depot applying about $685 million of its $730 million refund to reduce cost of goods sold. Burlington and Costco also signaled reinvestment toward customer value. Amazon said it would proactively refund only the limited cases where specific import charges could be traced to customers. Williams-Sonoma took a different path entirely, returning $47 million to vendors and $10 million to employee retirement accounts. Economists note that even where prices fell, the specific shoppers who paid the original tariffs are not necessarily the ones benefiting. Only UPS, FedEx and DHL have committed to direct consumer refunds.

IADS Notes:  Retailers' divergent handling of tariff refunds has been building since the money began flowing earlier this year. Walmart signalled its approach well before the Robin Report piece was published: coverage from CNBC in August 2026 confirmed Walmart was eligible for roughly $2.9 billion in tariff refunds and planned to channel that money into lower prices starting in the third quarter, a move tied to a broader shift toward e-commerce, advertising and membership revenue rather than core retail margin. Amazon's own disclosure, covered by Bloomberg in July 2026, showed the retailer receiving about $600 million in refunds and pledging to proactively reimburse shoppers only in the limited cases where specific import charges could be traced to them — the direct source of the "limited set of cases" language now echoed in the Robin Report article. That selective approach has already drawn scrutiny: a Reuters report from May 2026 detailed a proposed class-action lawsuit accusing Amazon, alongside Costco, Nike and FedEx, of collecting tariff-related overcharges without returning them to the consumers who paid them, framing the refund question as one of accountability and trust rather than accounting. Meanwhile, the tariff environment itself kept shifting underneath these decisions: a Forbes piece from July 2026 reported a fresh round of tariffs of 10% to 12.5% on imports from more than 80 countries, reinforcing the Robin Report's closing point that the refund episode is unlikely to be the last word on tariff-driven cost pressure for retailers.

So, what are retailers doing with all those tariff refunds? 


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Fayed victims seek up to £150 million from Harrods after abuse

Fashion Network
September 2026
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Fayed victims seek up to £150 million from Harrods after abuse

Fashion Network
|
September 2026

What: Nearly 300 women who say they were sexually abused by former Harrods owner Mohamed Al Fayed are seeking up to £150 million in compensation, more than double the £62 million Harrods has set aside.

Why it is important: The estimate more than doubles Harrods' existing provision, showing how legacy misconduct liabilities can keep growing years after a redress scheme is first set up — echoing the trajectory already seen from the £60m provision in 2025 to today's £100-150m estimate.

Law firm KP Law, which represents about 275 people—mostly former Harrods employees—says the department store's £62 million redress provision from 2024 will fall far short of what's needed, with the true cost likely reaching £100 million and possibly £150 million. The estimate reflects an analysis of individual claims, including lost earnings, pensions, and treatment costs, drawn from tax records and employment specialists' assessments of career trajectories. Harrods says the provision is an estimate rather than a cap and maintains it continues assessing each claim individually; more than 260 survivors have engaged with its process, with 113 claims settled and £4 million paid out so far.

Progress has been complicated by an ongoing legal fight between Harrods and Mohamed Al Fayed's estate over installing independent executors, with the retailer declining to negotiate on claims against the estate until that dispute is resolved at a November court hearing. Employment experts note English courts have historically awarded relatively low sums in abuse cases, making significant settlements difficult to secure. Separately, the Metropolitan Police is investigating whether anyone can be criminally charged over Fayed's conduct.

IADS Notes:  Harrods' redress bill for survivors of Mohamed Al Fayed's abuse has grown steadily since the scheme was first set up: coverage of the retailer's original £60m-plus provision from Retail Week in October 2025 already linked the allocation directly to a £36.5m annual loss, a scale the new £100m-£150m estimate would more than double. The following spring, BoF's reporting on the scheme's closure in March 2026 captured survivor advocates' criticism that ending applications was premature and lacked transparency, a tension now echoed in claimants' complaints about delay. Harrods' parallel legal strategy has run alongside the compensation process: Drapers documented the retailer's High Court bid for court-appointed estate executors in June 2026, and further coverage from the Wall Street Journal in August 2026 showed Harrods seeking to recover compensation costs from that estate as hundreds of claims proceeded outside its own scheme — the same standoff now awaiting a November hearing. Financially, Sky News's account of Harrods' return to an £84.9m profit in August 2026 traced the prior year's £62.5m provision-driven loss, the same profit swing this piece cites in noting the company's improved financial position even as its redress liability remains open.

Fayed victims seek up to £150 million from Harrods after abuse


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Central Retail plans up to 37 new stores in Vietnam by 2028

Inside Retail Asia
September 2026
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Central Retail plans up to 37 new stores in Vietnam by 2028

Inside Retail Asia
|
September 2026

What: Central Retail plans to open up to 37 new food stores in Vietnam by 2028, expanding its Go!, Tops Market, Mini Go! and Lan Chi Mart formats across major and secondary cities.

Why it is important: The upsized target signals Vietnam has moved from opportunistic growth market to a core pillar of Central Retail's strategy, with food formats now the group's clearest profit driver.

Central Retail is expanding its footprint in Vietnam, planning to open up to 37 new food stores by 2028 as consumer spending and demand for modern retail continue to grow. The Thai retailer has invested more than THB49 billion (US$1.5 billion) in Vietnam since entering the market nearly 15 years ago, and now operates more than 300 stores and shopping centres across 26 provinces, covering 1.3 million sqm of retail space.

The company plans to add 10-12 Go! hypermarkets and 23-25 Mini Go! supermarkets over the next two years, targeting both major and secondary cities. Food remains the retailer's main growth driver, with Go!, Tops Market, Mini Go! and Lan Chi Mart comprising its portfolio; Go! stores are being repositioned around fresh food, with bakery and eatery concepts also being introduced.

Central Retail is also expanding its loyalty programme, The 1 Vietnam, which has attracted more than 7.4 million members since launching less than a year ago. More than 90 per cent of products sold in its Vietnamese stores are locally sourced, and the retailer works with more than 2,000 domestic suppliers.

IADS Notes: Central Retail's plan to open up to 37 new food stores in Vietnam by 2028 marks a step-up from the 30-store target it laid out in March 2026 for 2029, a plan already framed at the time as a bet on Vietnam's growth and urbanisation (Inside Retail, March 2026). That confidence has since been reinforced by Vietnam's tourism-driven retail sales surge into double digits and the country's 8%-plus GDP growth in 2025 (Inside Retail, April 2026). The Vietnam push also sits within a broader group-wide pivot: Central Retail's H1 2026 results showed food climbing to 46% of company sales as underperforming hardline units were pruned across Thailand and Vietnam (Inside Retail Asia, September 2026), building on a Q2 2026 profit surge attributed to new-store growth and private-label gains (Inside Retail, August 2026). Underpinning it all is a $1.4 billion investment programme through 2027 that has seen the group divest European assets such as La Rinascente to sharpen its Thailand-Vietnam focus (Inside Retail, March 2026).

Central Retail plans up to 37 new stores in Vietnam by 2028


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Latin American department stores return to profitability despite slower H1 growth

Modaes
September 2026
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Latin American department stores return to profitability despite slower H1 growth

Modaes
|
September 2026

What: Latin America's five largest department store groups posted $24.563 billion in combined H1 revenue, up 2.3%, while returning to profitability with $1.087 billion in combined net income.

Why it is important: The sharp slowdown from 7% to 2.3% growth — continuing a deceleration already visible in Q1 2026 — signals that the region's post-2025 rebound is losing steam, even as most groups defend profitability.

Latin America's largest department store groups grew at a markedly slower pace in the first half of 2026. Cencosud, Falabella, Liverpool, Ripley, and El Palacio de Hierro posted combined sales of $24.563 billion between January and June, up 2.3% year-on-year — well below the 7% growth recorded over the same period in 2025.

Falabella was the standout performer, growing revenue by 7% and posting the strongest individual result among the five groups. Cencosud was the only company to see revenue contract, down 0.86%, and posted a second-quarter loss at its Paris chain; its year-to-date net profit fell 63% compared with the first half of 2025.

Despite the slower top line, the sector returned to profitability, with combined net income reaching $1.087 billion, slightly ahead of the $1.080 billion recorded a year earlier. Ripley's profit rose 59% in the second quarter alone, lifting its half-year total to $37 million, up 12.4%. Liverpool posted a 25.3% increase in net income to $414.7 million, while El Palacio de Hierro's profit slipped 3.5% to $49.6 million.

IADS Notes: This deceleration continues a trend already visible earlier in the year: Modaes, May 2026 reported that combined revenue growth had already slowed to 2.2% in the first quarter of 2026, with Falabella the only group to grow both sales and profit while Cencosud and Liverpool posted flat or declining figures. Cencosud's difficulties deepened through the second quarter, when Bloomberg, August 2026 reported that the retailer swung to a loss as transformation costs, weaker margins and competitive pressure weighed on results, extending the investor skepticism already flagged by Bloomberg, July 2026, which noted that recent acquisitions and restructuring had yet to translate into measurable margin recovery. The current slowdown also follows a markedly stronger 2025: Modaes, March 2026 reported that the same five groups' combined profit had risen nearly 48% for the full year, led by Falabella and Ripley, underscoring how sharply momentum has cooled since then.

Latin American department stores return to profitability despite slower H1 growth




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How is Macy's pulling itself out of its spiral of decline?

Inside Retail
September 2026
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How is Macy's pulling itself out of its spiral of decline?

Inside Retail
|
September 2026

What: Macy's Inc. posted its fifth consecutive quarter of comparable-sales growth in Q2 2026, with Bloomingdale's and Bluemercury outperforming the namesake stores, and raised its full-year outlook.

Why it is important:  Macy's split performance illustrates a broader industry pattern: sustained demand rewards banners with genuine investment in merchandise and experience, while the value-oriented core still needs to prove it can compete on more than legacy scale.

Macy's Inc. reported fiscal second-quarter 2026 sales of $4.9 billion, with comparable sales rising 2.7 per cent and adjusted EBITDA increasing from $373 million to $457 million. Growth extended across the portfolio, led by Bloomingdale's, which posted its highest-ever second-quarter sales volume, while Bluemercury and the 200 Reimagine store remodels continued to outperform the wider Macy's chain.

CEO Tony Spring attributed the results to the company's "Bold New Chapter" strategy, and Macy's raised its fiscal 2026 net sales guidance to between $21.675 billion and $21.825 billion, above the previous forecast and consensus estimates.

Analysts described the results as evidence the company has moved past its long decline. GlobalData's Neil Saunders called the improvement in customer satisfaction, cross-shopping and share of wallet undeniable proof the "spiral of decline" is over, while noting more work remains, including on profitability. Other commentators flagged that $96 million of the tariff refund contributed to the quarter, that Bloomingdale's and Bluemercury's luxury playbook has not yet fully translated to the namesake brand, and that the 1.9 per cent comparable-sales growth at Macy's core stores is "proof of concept, not a victory lap."

IADS Notes:  Macy's Inc.'s official second-quarter results (Press Release, September 2026) confirm the comparable-sales growth and raised guidance now being read as evidence of a durable turnaround. That reading had already taken hold earlier in the year: renewed investor confidence built through the spring, with TD Cowen raising its price target and Berkshire Hathaway purchasing more than 3 million shares following the group's strongest first quarter in four years (WWD, June 2026). That first-quarter momentum was itself driven by double-digit comparable-sales growth at Bloomingdale's and Bluemercury, against a broader K-shaped consumer pattern in which higher-income shoppers kept spending while lower-income households pulled back (Reuters, June 2026). The consistency of this trajectory across consecutive quarters supports the analysts' reading that Macy's has moved past a one-off recovery, even as the gap between the luxury-format banners and the namesake stores remains the open question going into the second half of the year.

How is Macy's pulling itself out of its spiral of decline?


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De Bijenkorf customer data exposed in cyberattack

nu.nl
September 2026
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De Bijenkorf customer data exposed in cyberattack

nu.nl
|
September 2026

What: Bijenkorf disclosed that a cyberattack on its logistics partner CEVA compromised customer personal data, prompting the department store to warn shoppers of heightened phishing risk.

Why it is important: The incident illustrates how a shared logistics vendor can become a single point of failure across multiple retail platforms, a third-party risk pattern already flagged as a growing share of retail cyber incidents.

CEVA Logistics, which handles logistics operations for both Bijenkorf and bol.com, suffered a cyberattack on 1 August. Bijenkorf confirmed on Thursday that the personal data of its customers had been compromised, including names, addresses, phone numbers and email addresses, together with descriptions of the payment method used, such as iDEAL or Wero. Financial details such as bank account numbers or card data, as well as login credentials, were not affected, since CEVA does not hold that information.

Both Bijenkorf and bol.com notified the Dutch Data Protection Authority immediately after the incident. The breach caused significant delays to orders, returns and refunds.

Because the exposed data increases the risk of convincing phishing attempts, Bijenkorf has urged customers to stay alert. It noted that genuine company emails are sent only from a specific verified address and always include an order number, and that it will never ask customers to make a repeat payment, change their password, or share payment details through a link.

CEVA has confirmed that remedial measures have since been taken, while bol.com says it has no additional findings beyond what it already communicated to its customers.

IADS Notes: The financial and reputational scale of retail data incidents was underscored when Coupang was hit with a record $409 million penalty (Inside Retail, June 2026) following a breach of over 33 million customer records, a case that also intensified regulatory pressure and calls for stronger governance. Retailers' own exposure to third-party and vendor-related incidents was similarly evident when Nike disclosed a possible data compromise (Reuters, January 2026), in a period when such breaches were already flagged as a growing share of retail cyber incidents. Payment infrastructure specifically has come under attack, with a skimming network found targeting global payment providers across e-commerce sites (TechNadu, January 2026), while the phishing risk that typically follows such exposures was detailed in an analysis of QR-code-based attacks on retail customers (RH-ISAC, February 2026), which linked rising phishing campaigns directly to prior data breaches.

De Bijenkorf customer data exposed in cyberattack


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Custodians of heritage and culture — Fenwick's Leo Fenwick on stewarding the next generation

Retail and Leisure International
September 2026
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Custodians of heritage and culture — Fenwick's Leo Fenwick on stewarding the next generation

Retail and Leisure International
|
September 2026

What: Fenwick's Strategic Partnerships Director Leo Fenwick discusses the family-owned retailer's continued transformation, from a new beauty hall and loyalty programme to expanded hospitality and homeware.

Why it is important: Fenwick's evolution shows how a still family-owned department store is applying the same levers now defining sector-wide turnarounds — loyalty data, beauty investment, and hospitality — while retaining the governance freedom that peers like Von Maur credit for their resilience. 

Founded by John James Fenwick in 1882, the retailer operates eight sites across the UK plus an online store, with Newcastle remaining its flagship and cultural anchor. Significant recent investment has gone into a new beauty hall there, alongside a beauty edit reoriented around K-beauty and beauty innovation. The MyFenwick loyalty programme, launched in September 2025, already counts hundreds of thousands of members and is built around service and hospitality rather than discounting, supported by a newly implemented CRM system. The fashion offer is evolving toward more contemporary, accessible brands, while homeware is being expanded with Neptune launching soon in Newcastle. Local partnerships, including Barbour and a Newcastle United club shop, sit alongside the returning Mercury Awards collaboration and ongoing cultural crossovers in music, art and fashion. Hospitality is also expanding, with cafés, restaurants, cocktail bars and the family-oriented Hopscotch space positioning the store as a multi-generational destination. Digital and physical channels are being unified so customers get a consistent experience regardless of platform. Leo Fenwick frames the company's task as balancing innovation with stewardship, ensuring Fenwick remains well positioned for the next generation while anchoring its communities.

IADS Notes:  Fenwick's own trajectory bears this out: the retailer cut its full-year operating loss by 40% in the first year of a three-year transformation, a result attributed to omnichannel infrastructure, unified CRM and the MyFenwick loyalty scheme (Retail Week, August 2026), building on the programme's original September 2025 launch, which was framed at the time as a shift toward tiered, experiential rewards over transactional points (Drapers, September 2025). The beauty-hall investment described in the interview sits within a broader UK pattern of department stores expanding beauty as a footfall and margin driver outside their capital-city flagships, as seen in Selfridges' Birmingham reopening (Retail Week, October 2025). The hospitality push mirrors a comparable move at John Lewis, where an owned, vertically integrated dining concept now drives more than a fifth of in-store transactions across an £800m investment programme (Press Release, August 2026). And the family-ownership framing running through the interview has a direct US analogue in Von Maur, where private ownership is credited with the curatorial agility and long-term investment horizon that has let the retailer expand while listed peers retrench (Modern Retail, October 2025).

Custodians of Heritage and Culture — Fenwick's Leo Fenwick on stewarding the next generation


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Debenhams completes sale of Sheffield distribution centre to Primark

Retail Week
September 2026
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Debenhams completes sale of Sheffield distribution centre to Primark

Retail Week
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September 2026

What: Debenhams has sold the automation and reassigned the lease of its Sheffield distribution centre to Primark for £90m, cutting depreciation, interest and lease costs.

Why it is important: It shows how a recovering legacy retailer can monetise physical infrastructure to fund a shift toward marketplace and third-party fulfilment models.

Debenhams Group has completed the sale of its Sheffield distribution centre's automation and the reassignment of its lease to Primark for £90m, with £76.5m received on completion and the remaining £13.5m due on vacant possession next year. The retailer is entering an agreement with a global third-party logistics provider to maintain current fulfilment efficiency while scaling its "Delivered by Debenhams" proposition beyond fashion.

As a result of the transaction, Debenhams expects annual depreciation to fall by around £12m, interest costs to reduce by at least £10m, and cash lease costs to drop by roughly £4m. The group also reported that gross merchandise value growth accelerated in the second quarter, having returned to growth in the first.

Group chief executive Dan Finley said the turnaround "continues at pace," adding that net debt is now expected to be negligible by the financial year-end (February 2027) as a result of the disposal.

IADS Notes: The Sheffield transaction extends a turnaround narrative that has been building for months. Debenhams' shift toward an asset-lite, marketplace-led model was already flagged as the driver of improving profitability and lower cash costs by Fashion Network in March 2026, while Retail Week reported in early June 2026 that the group had returned to growth following strong May trading, and later that same month that every brand had turned profitable after restructuring and warehouse consolidation. Reuters coverage from July 2026 confirmed that sustained GMV growth and improving margins were putting the group on track for materially lower net debt, aided by the sale of non-core property assets — the same dynamic now completed through the Sheffield disposal. On the Primark side, the Financial Times in November 2025 noted Associated British Foods' proposed demerger of Primark from its food business, a structural move aimed at sharpening focus and unlocking value; the Sheffield acquisition fits that broader pattern of Primark continuing to invest in its physical footprint even as its ownership structure is reassessed.

Debenhams completes sale of Sheffield distribution centre to Primark


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Liverpool brings Primark to Mexico

WWD
September 2026
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Liverpool brings Primark to Mexico

WWD
|
September 2026

What: El Puerto de Liverpool has partnered with Primark to bring the Irish value-fashion retailer to Mexico under a franchise model, building on Liverpool's new brand-licensing entity.

Why it is important: It extends Liverpool's pivot from pure retailer to brand-licensing platform, following its Glam division's takeover of Dockers' Mexican distribution, and signals more third-party brand partnerships to come.

Primark plans to open its first stores in Mexico through a franchise partnership with El Puerto de Liverpool, one of the country's largest retail groups. The Dublin-based value-fashion retailer, which already operates more than 500 stores across 19 markets including 44 in the US, will rely on Liverpool's local market knowledge and operational capabilities to enter a market long dominated by Walmart and international fast-fashion players such as H&M, Zara and Uniqlo. Eoin Tonge, Primark's chief executive, said the retailer's mix of quality, style and affordability should resonate with Mexican consumers, while Enrique Güijosa, Liverpool's chief executive, framed the deal as building a foundation for long-term growth.

Liverpool operates 125 department stores, 72 Liverpool Express stores, 196 Suburbia stores, 173 specialty boutiques and 30 shopping centers, and is one of Mexico's leading credit card issuers, with more than 8.8 million cardholders and over half of sales made through its own payment methods. Locations, store openings and the pace of expansion will be defined jointly as the partnership develops, with further details to follow. Primark's only other franchised stores operate in the Middle East, through the Alshaya Group.

IADS Notes:  Liverpool's move to bring Primark into Mexico builds directly on the wholesale and brand-management infrastructure the group has assembled over the past year. Its Glam division, created to take over Dockers' distribution in Mexico, was explicitly designed to extend to further international brands and to position Liverpool as a partner for global retailers seeking market entry (Modaes, March 2026). The model echoes Chalhoub Group's recent partnership with Gap Inc., under which the Dubai-based operator will run a phased, omnichannel rollout of Gap, Banana Republic and Athleta across the Middle East (WWD, August 2026), underlining how large regional conglomerates are increasingly becoming the entry vehicle of choice for global apparel brands. For Primark, the franchise route itself is a familiar one: its only prior franchised stores are in the Middle East, run with the Alshaya Group, an arrangement that has underpinned openings in the UAE where its low-price, high-volume format has resonated strongly with local shoppers despite broader economic uncertainty (Forbes, March 2026). The Mexico deal also comes as Primark pursues international growth more broadly, including franchise opportunities in the Gulf and the US, at a time when parent company Associated British Foods has faced a cool reception to plans for a Primark demerger (Financial Times, November 2025). Liverpool, for its part, brings a century-plus history of retail modernisation and international alliances — from its founding as a fabric importer to its acquisition of Suburbia and its stake in Nordstrom — that has positioned it among the few Mexican retailers with the scale and market knowledge to de-risk a foreign brand's entry (Modaes, January 2026).

Liverpool brings Primark to Mexico 


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Liberty links with British Museum for Bayeux Tapestry products

Fashion Network
September 2026
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Liberty links with British Museum for Bayeux Tapestry products

Fashion Network
|
September 2026

What: Liberty has partnered with the British Museum to launch a Bayeux Tapestry-inspired product collection, timed to coincide with the museum's landmark London exhibition.

Why it is important: The collaboration shows how department stores can turn a blockbuster museum exhibition into a full retail moment rather than a marketing tie-in, echoing Harrods' own exhibition-timed activation with the V&A.

Liberty has partnered with the British Museum to launch a Bayeux Tapestry-themed product collection from 10 September, timed to coincide with the landmark London exhibition dedicated to the medieval artefact. Created in 1066 to record the Norman victory at the Battle of Hastings, the tapestry's scenes have been reworked and hand-drawn in stylised lines intended to reflect the movement and storytelling of the original within a contemporary composition. Distinctive motifs are reimagined across textiles, fashion and home accessories, presented in Liberty's signature Tana Lawn cotton alongside silk scarves, handkerchiefs, a totebag and fringed cushions.

The design team worked directly with Michael Lewis, the exhibition's lead curator, to select key motifs and pair them with newly developed elements inspired by the tapestry's original structure, including a border detail featuring commemorative text. The palette translates the artefact's own colours into the collection: ochre gold, parchment cream, moss and forest green, deep ink and rich reds.

IADS Notes:  Liberty's Bayeux Tapestry collection with the British Museum extends a pattern of department stores using major museum exhibitions as launch platforms rather than incidental backdrops, echoed by Harrods' window tribute to the V&A's Schiaparelli exhibition (Fashion Network, April 2026) and the wider shift of department stores into cultural destinations through institutional partnerships such as Galeries Lafayette's work with the Centre Pompidou-Metz (Le Figaro, March 2026). Routing the tapestry's motifs through Liberty's own Tana Lawn cotton mirrors the retailer's broader practice of channelling heritage and craftsmanship into differentiated categories, most recently visible in its more-than-doubled dressmaking fabrics department built around exclusive prints and specialist expertise (Fashion Network, July 2026). Building a full accessories and textile range around one artefact's visual language also fits a pattern of single cultural references anchoring multi-product capsules, as seen in Samaritaine's extension of JR's Pont Neuf installation into a dedicated in-store retail concept (WWD, June 2026) and Boyner's ongoing artist-collaboration tote bag series, now in its fifth iteration (Press Release, June 2026).

Liberty links with British Museum for Bayeux Tapestry products


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Bergdorf Goodman turns 125 and celebrates

WWD
September 2026
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Bergdorf Goodman turns 125 and celebrates

WWD
|
September 2026

What: To celebrate 125 years in business, Bergdorf Goodman has partnered with over 100 designers on more than 850 exclusive styles, alongside anniversary windows, exhibits and a new Assouline book chronicling its history.

Why it is important: The anniversary arrives as parent company Exemplar Luxury Group works to rebuild prestige and vendor relationships after emerging from bankruptcy, making heritage storytelling a tool for restoring confidence.

Bergdorf Goodman's 125th-anniversary celebration began Wednesday night with a store party and continues through the fall season, touching every part of the retailer's business. President Tracy Margolies said the milestone is being brought to life through exclusive products, collaborations and experiences across the store, while senior vice president Linda Fargo credited brand partners' creativity in interpreting the anniversary. Fifth Avenue windows across the women's and men's stores are filled with historical imagery set against Bergdorf's signature lavender, and Assouline has published "Very Bergdorf," with an introduction by Wendy Goodman, alongside filmed interviews with figures including Kate Young, Candice Bergen and Michael Kors.

Designers describe the store as a career-defining platform: Michael Kors recalled selling his first collection to Bergdorf in 1981, Akris's Albert Kriemler cited its 1988 window debut, and Christopher John Rogers and Schiaparelli's Daniel Roseberry credited early support in building their brands. Founded in 1901 and rebuilt on Fifth Avenue in 1928, Bergdorf Goodman has passed through Carter Hawley Hale, the Neiman Marcus Group and, following Saks Global's 2026 bankruptcy, the newly formed Exemplar Luxury Group, which now owns Bergdorf, Saks Fifth Avenue and Neiman Marcus.

IADS Notes: Bergdorf Goodman's 125th-anniversary programme sits within a broader pattern of milestone celebrations used by department stores to reinforce loyalty and brand identity, as seen when Nordstrom marked its own 125th anniversary with a yearlong series of exclusive brand activations and archival collections (Press Release, February 2026). The timing is notable given Exemplar Luxury Group's ongoing post-bankruptcy recovery, where restoring exclusives, vendor allocations and customer trust across Saks, Neiman Marcus and Bergdorf Goodman was identified as the central challenge (WWD, September 2026). Bergdorf's reliance on more than 100 brand partnerships and rare collectors' pieces echoes a wider sector shift toward designer curation as a differentiator, illustrated by Printemps' relaunch of its L'Endroit space with nearly 30 brands, 70% exclusive, to counter consumer fatigue with "normalised luxury" (WWD, June 2026). The emphasis on windows, exhibits and in-store storytelling also mirrors how flagship transformation has become a growth lever elsewhere, from Bloomingdale's redesigned 59th Street store, credited with five consecutive quarters of sales growth (WWD, March 2026), to Breuninger's 145th-anniversary partnership with VOGUE Germany, which turned its Stuttgart flagship into an experiential fashion stage with a limited-edition capsule collection (N-News.de, March 2026).

Bergdorf Goodman turns 125 and celebrates


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India's organised apparel retail revenue to grow 12-13% in FY27, margins may shrink

India Economic Times 
September 2026
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India's organised apparel retail revenue to grow 12-13% in FY27, margins may shrink

India Economic Times 
|
September 2026

What: India's organised apparel retail revenue is projected to grow 12-13% in FY27, with operating margins compressing to around 14% amid rising cotton prices and cost pressures.

Why it is important: With value fashion now driving 46% of sector revenue and store expansion increasingly focused on smaller cities, the report confirms that India's organised apparel retail growth model is shifting from densification of large cities to breadth of geographic reach.

Crisil Ratings' analysis of 41 organised apparel retailers, representing around 28% of the sector, projects revenue growth of 12-13% this fiscal, down from 15% last fiscal, as consumers diversify discretionary spending beyond apparel. Growth will be supported by continued traction in value fashion, expansion of organised retail beyond large cities, and sustained demand for branded apparel.

Rising cotton prices and elevated operating costs are expected to be only partially passed through due to high competitive intensity, compressing operating margins by roughly 100 basis points to ~14% this fiscal. Credit profiles should nonetheless remain stable, as retailers are pursuing calibrated expansion in larger cities and lower-capital-outlay growth in smaller ones.

Value-fashion and mid-premium segments, priced mostly below Rs 2,500, now account for roughly two-thirds of sector revenue, with value fashion's share climbing to 46% from 39% over the past three fiscals. The festive season, which typically drives around 35% of annual apparel sales, will be a key test of whether the 12-13% growth projection holds, following high-single-digit revenue growth between April and August 2026.

IADS Notes: Crisil's projection of 12-13% revenue growth for organised apparel retail in FY27 builds on a trend already well documented: the shift toward value fashion as the sector's primary growth engine. This dynamic was captured in detail by Financial Times in July 2026, which described how Tata-owned Zudio is converting price-conscious shoppers from informal bazaars into organised retail through ultra-low prices and rapid product cycles, a model now scaling toward thousands of additional stores. The financing behind this expansion was outlined by India Economic Times the same month, which reported that Trent, More Retail and Avenue Supermarts together raised or announced more than Rs 4,000 crore to fund the fastest pace of store expansion in four years. That expansion is increasingly directed at smaller cities rather than further densification of major metros, as India Economic Times noted in a separate July 2026 piece, which found that India's ten largest listed retailers added a net 2,182 stores in FY26 even as same-store sales growth stayed modest — evidence that scale, not same-store productivity, is the current growth lever. Trent's own results, covered by India Economic Times in August 2026, illustrate the margin dynamics at play: 21% profit growth and 18% revenue growth alongside a 16% rise in total expenses tied to stock purchases, rent and store-base growth — the same cost pressures Crisil now flags as a drag on sector-wide operating margins.

India's organised apparel retail revenue to grow 12-13% in FY27, margins may shrink


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Macy's, Inc. reports strong Q2 2026 results with continued growth across all nameplates

Press Release
September 2026
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Macy's, Inc. reports strong Q2 2026 results with continued growth across all nameplates

Press Release
|
September 2026

What:  Macy's, Inc. delivered its fifth consecutive quarter of comparable sales growth, led by double-digit gains at Bloomingdale's and continued outperformance from the Reimagine 200 stores, prompting a raise to full-year guidance.

Why it is important: The results confirm that targeted reinvestment in store renovation and luxury assortment — rather than retrenchment — is what is driving growth at a legacy department-store group, with the Reimagine 200 stores now outperforming the wider fleet for a second straight quarter.

Macy's, Inc. reported second-quarter 2026 net sales of $4.9 billion, up 1.1%, with comparable sales rising 2.7% and positive at every nameplate. The Macy's brand grew comparable sales 1.1%, with Reimagine 200 locations up 1.9%; Bloomingdale's rose 11.3%, its highest second-quarter sales volume on record, and Bluemercury increased 6.2%. GAAP diluted EPS was $0.62, up 100%, while adjusted diluted EPS of $0.63 was up 14% excluding a $0.23 net tariff refund benefit. Gross margin expanded 180 basis points to 41.5%.

The company has received all expected IEEPA tariff refunds, totalling $116 million, and is directing roughly $20 million to full-year EPS while reinvesting the remaining $96 million into its Bold New Chapter strategy. Cash stood at $1.3 billion, total debt at $2.4 billion with no material maturities until 2030; the company returned $51 million via dividends and repurchased $50 million of shares in the quarter, leaving about $1.0 billion of its $2.0 billion buyback authorisation available.

Macy's raised its full-year guidance across every metric, now expecting net sales of $21.675 billion to $21.825 billion, comparable sales growth of 1.0% to 1.5%, adjusted EBITDA margin of 7.8% to 8.0%, and adjusted diluted EPS of $2.15 to $2.35.

IADS Notes: This quarter's results extend a pattern already visible earlier in the year: Macy's Q1 2026 release described its best first-quarter performance in four years, with the Reimagine 200 initiative driving 2.4% comparable-sales growth and full-year guidance raised on the back of gains at Bloomingdale's and Bluemercury (Press Release, June 2026). Reuters coverage of that same quarter linked the turnaround to a luxury-focused strategy drawing affluent shoppers amid a broader K-shaped consumer recovery (Reuters, June 2026), a dynamic that Bloomingdale's own trajectory has borne out: WWD reported a 10.2% comparable-sales increase in the same quarter, its seventh consecutive quarter of growth, built on store renovations and the brand's capture of customers displaced by the Saks Global bankruptcy (WWD, June 2026), following an 8.8% comparable-sales gain in the third quarter of 2025 that had already marked a fifth consecutive quarter of growth and the division's best result in thirteen quarters (Press Release, December 2025). On the tariff side, Macy's approach to its $116 million in IEEPA refunds — splitting the benefit between EPS flow-through and reinvestment — mirrors the balancing act Amazon disclosed for its own $600 million refund, absorbing most of the cost while reimbursing shoppers only where charges could be directly traced (Bloomberg, July 2026).

Macy's, Inc. reports strong Q2 2026 results with continued growth across all nameplates 


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Printemps opens "Pas à Pas," a 200-shoe history exhibition

WWD
September 2026
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Printemps opens "Pas à Pas," a 200-shoe history exhibition

WWD
|
September 2026

What: Printemps opens "Pas à Pas: La chaussure sous tous ses angles," a free exhibition of more than 200 historical and contemporary shoes under its Haussmann dome, running through October 28.

Why it is important: As the first major cultural moment staged under new CEO Rémy Baume, the show signals how incoming leadership uses curation to set an early strategic tone around discovery and culture.

Under its historic stained-glass dome, Printemps has brought together more than 200 historical and contemporary shoes for "Pas à Pas: La chaussure sous tous ses angles," organized into 11 sections exploring footwear as a functional object, fashion accessory and object of desire. General curator Sylvie Marot and scientific curator Marlène Van de Casteele assembled the show without an in-house collection or acquisitions budget, drawing instead on loans from specialist institutions — including the Shoes or No Shoes Museum in Belgium and the Musée des Métiers de la Chaussure in France — private collectors such as Olivier Jault, fashion houses and Printemps' own archives. Contributing houses include Alaïa, Balenciaga, Dior, Gucci, Jean Paul Gaultier, Louis Vuitton, Maison Margiela and Vivienne Westwood, with many pieces displayed alongside one another for the first time.

For the third consecutive year, Printemps paired the exhibition with its ESMOD student prize, asking students to reinterpret a Saison 1865 loafer; Camille Laveran's winning "Double Billie" design will be produced and sold at Printemps from spring 2027. The exhibition runs until October 28.

IADS Notes: "Pas à Pas" is the third consecutive year Printemps has anchored a free exhibition under its stained-glass dome to a broader cultural strategy, following earlier editions built around handbags and jackets and echoing the format used for "Primavera, l'art à la mode," which paired the store's 1920s-30s design-studio archives with contemporary fashion (Fashion Network, January 2025). The show also marks the first major cultural moment staged under new chief executive Rémy Baume, who joined in June 2026 tasked with strategic renewal after a nine-month leadership gap (WWD, June 2026), succeeding Jean-Marc Bellaiche, whose five-year tenure had centred on international expansion and a pivot toward experiential retail (Fashion Network, September 2025). The reliance on loans from specialist museums, private collectors and fashion houses rather than an in-house collection or acquisitions budget mirrors the approach when the Museum of Decorative Arts in Paris drew on Printemps', Le Bon Marché's and Galeries Lafayette's own archives for its 2024 retrospective on the birth of the department store (Fashion Network, February 2024). The exhibition's ESMOD partnership, for its part, extends a format already in its second year when it focused on bags, pairing a student prize with a co-branded piece sold in-store (Fashion United, September 2025).

Printemps opens "Pas à Pas," a 200-shoe history exhibition



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Peek & Cloppenburg Düsseldorf renews its finance leadership

Stores+Shops
September 2026
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Peek & Cloppenburg Düsseldorf renews its finance leadership

Stores+Shops
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September 2026


What: Gerard Daniels will become Peek & Cloppenburg Düsseldorf's new Managing Director Finance on 1 November 2026, succeeding Marc Busscher, who leaves the company at the end of October.

Why it is important: The change lands as P&C's parent company is actively restructuring group leadership functions, with the new buying and merchandising organisation announced only weeks earlier, suggesting a wider management renewal underway.

Peek & Cloppenburg Düsseldorf will appoint Gerard Daniels as its new Managing Director Finance effective 1 November 2026, succeeding Marc Busscher, who leaves the company at the end of October after roughly a year in the CFO role.

Daniels joins from C&A, where he most recently led Finance & Property across Northwest Europe, a remit spanning several national markets and requiring oversight of a complex, cross-border financial organisation. Before that, he was Director and a member of the executive board at Ecco Shoes ME, where his responsibilities extended well beyond finance to cover customer service, logistics and HR. That combination of commercial financial steering and direct operational responsibility gives him a broad experience profile as he steps into the new role.

Peek & Cloppenburg Düsseldorf operates as an omnichannel provider with more than 170 stores across 17 countries and around 17,000 employees, making it one of Europe's largest multi-brand fashion retailers. Its group also includes the menswear retailer Ansons and the Danish department store Magasin du Nord.

IADS Notes: Daniels's appointment fits within a broader wave of leadership renewal already under way at Peek & Cloppenburg, whose parent company merged its Düsseldorf and Vienna buying and merchandising organisations under a newly appointed Managing Director just weeks earlier (Fashion Network, August 2026). It also marks the third CFO change at the Düsseldorf entity within roughly two and a half years, following the appointment of Dr. Tim Mundhenke after Steffen Schüller's departure in early 2024 (Fashion Network, March 2024). The pattern of bringing in finance leaders with broad, cross-functional backgrounds echoes similar moves elsewhere among department stores: Liberty London recruited Alex Pregnolato, formerly of De Beers, Prada, MCM and Versace, as CFO to drive financial and operational transformation (Fashion United, January 2026), while Galeries Lafayette created a new Director of Finance, Strategy and Transformation role for Elsa Haddad, reporting directly to its CEO as part of a wider executive renewal (Fashion Network, November 2025).

Peek & Cloppenburg Düsseldorf renews its finance leadership


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Walmart goes bigger with new Neighborhood Markets

September 2026
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Walmart goes bigger with new Neighborhood Markets

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September 2026

What: Walmart doubles down with its grocery concept by opening new stores in larger locations and dimensions
 it’s all about convenience, retaining a staple status to US customers and making sure Amazon does not eat up marketshares in grocery.

Why it is important: t’s all about convenience, retaining a staple status to US customers and making sure Amazon does not eat up marketshares in grocery.

Walmart is expanding its Neighborhood Market format, launching a new store in Santa Rosa Beach, Florida, and planning another in Atlanta as part of a five-year growth strategy. These stores, highlighted for their omnichannel design, are larger than previous iterations, each covering about 57,000 square feet to accommodate sales, pickup, and delivery services. Kyle Kinnard, Senior Vice President of Neighborhood Markets, emphasized that this expansion aims to enhance the convenience of the stores and support Walmart’s burgeoning e-commerce sector.
The new store designs feature broader aisles and expanded departments to facilitate both in-person and digital shopping experiences. The fresh food sections have been enlarged, and additional facilities like a larger service deli with more prepared food options have been incorporated. Health services, including private rooms for vaccinations and breastfeeding, have been introduced, mirroring features already available in Walmart supercenters.
These changes are partly driven by a notable increase in e-commerce sales, prompting Walmart to adjust store layouts to better handle online orders and in-store traffic simultaneously. The Dune Lakes and Vine City stores serve as prototypes for this new format, with the Dune Lakes location already operational as of May 8, and the Vine City store set to open shortly.
Walmart’s broader plan includes opening 150 new locations over the next five years, ranging from Neighborhood Markets to supercenters. This expansion is part of Walmart's ongoing efforts to strengthen its grocery and online sales, which have seen mid-single-digit growth, especially in produce and fresh meats.

Walmart goes bigger with new Neighborhood Markets


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European Commission warned changes to Google Search could backfire

Retail Week
September 2026
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European Commission warned changes to Google Search could backfire

Retail Week
|
September 2026

What:European comparison shopping services have urged the EU to require mandatory Google Shopping participation across all search result boxes, warning that a Google-operated "box" would force retailers back onto Google's own platform.

Why it is important: The outcome will determine whether retailers gain genuine alternatives to Google Shopping or face a stronger, harder-to-avoid form of self-preferencing dressed up as compliance.

A coalition of European shopping comparison sites, grouped under European Comparison Shopping Services (CSS), has written an open letter warning the European Commission that its proposed remedies for Google Search could backfire. The letter follows the Commission's finding that Google is non-compliant with Article 6(5) of the Digital Markets Act, which bars gatekeepers from self-preferencing their own services in search results; Google has 60 days to fix it.

CSS's central concern is a "box-to-box" model, where comparison shopping services would compete to display their own advertising boxes within Google results. The group argues that if Google were allowed to run its own competing box, retailers would be forced to advertise through Google's own comparison shopping service simply to remain visible in search.

CSS asked the Commission to give Google room to design a solution tested with real-world data and safeguards, rather than rigid legal formulas, to avoid returning to a "pre-2017" era of Google dominance (currently estimated above 50% market share). It called for mandatory Google Shopping participation across all boxes as an essential safeguard against "kingmaking."

IADS Notes: The letter follows a pattern of EU regulatory pressure on Google's search dominance, after the bloc had already pushed the company to open its search data to third-party competitors (a Reuters report from April 2026). Regulatory scrutiny of Google's search behaviour has extended beyond the EU, with UK authorities separately mandating changes to how Google's AI search summaries use and display publisher content (as covered by Bloomberg in June 2026). At the same time, Google has been expanding its footprint deeper into the retail transaction itself, notably through its Universal Cart, which centralises multi-retailer purchasing within Google's own ecosystem and has already raised questions about platform control and retailer autonomy (an analysis published by Forbes in May 2026). Against that backdrop, CSS's warning reflects a broader concern that remedies aimed at curbing Google's dominance in search could, if poorly designed, further entrench the company's position across adjacent parts of the retail funnel.

European Commission warned changes to Google Search could backfire


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UK retail sales cool as blazing hot summer ends

Retail Week
September 2026
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UK retail sales cool as blazing hot summer ends

Retail Week
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September 2026

What: UK retail sales growth slowed to just 0.7% in the four weeks to August 29, as a cooling in discretionary spending and a fading heatwave-driven boost ended the summer on a weak note.

Why it is important: With big-ticket categories declining and shoppers trading down to smaller indulgences, retailers face a more selective, cost-conscious consumer heading into the critical Black Friday and holiday trading period.

Total UK retail sales increased by just 0.7% in the four weeks to August 29, according to the BRC-KPMG retail sales monitor, below the 12-month average of 1.6% and down sharply from 3.1% growth in August 2025. Food sales rose 2.6%, also below their 12-month average, while in-store non-food sales fell 1.2% year on year and online non-food sales dipped 0.2%. Online penetration nonetheless crept up to 36.4%, from 36% a year earlier.

BRC lead economist Harvir Dhillon called August "a disappointing month," noting that rising household bills pushed shoppers to tighten spending, particularly on big-ticket items like furniture and household appliances, while smaller indulgences in health and beauty held up. He linked the slowdown directly to the upcoming autumn Budget, urging government action on business rates and energy costs.

KPMG's Linda Ellett added that this year's summer spending was pulled forward into May by early heat, meaning retailer focus has now shifted to back-to-school and Q4/Black Friday planning.

IADS Notes: The softening in August value growth follows a similarly weak survey-based reading, as the CBI's retailer-reported sales balance fell to -48 that month from -26 in July even as investment intentions and hiring plans showed tentative stabilisation (Retail Week, August 2026). The demand slowdown is occurring alongside accelerating cost pressure: shop price inflation hit 1.5% annually in August, its fastest pace in over two years, as rising energy costs pushed up food prices and AI-driven chip demand lifted electronics prices (Reuters, September 2026) — a dynamic that helps explain why shoppers pulled back on big-ticket discretionary purchases while sustaining spend on smaller indulgences. The BRC's call for business rates and energy cost action ahead of the autumn Budget also echoes an earlier warning from UK retail bodies that a rates hike could put more than 100,000 retail jobs at risk and stall store expansion plans (Retail Week, October 2025).

UK retail sales cool as blazing hot summer ends

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