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Myer posts its worst annual loss since 2018 but backs its strategy
Myer posts its worst annual loss since 2018 but backs its strategy
What: Myer posted a $276.5 million statutory net loss for fiscal 2026, its worst result since 2018, as cost-of-living pressures weighed on consumer spending.
Why it is important: Myer's bet on younger customers, owned brands and gifting is being tested at the worst point in the cycle, with trading still deteriorating heading into Christmas.
Myer's fiscal 2026 statutory net loss of $276.5 million is its worst result since fiscal 2018, widening from $204.4 million a year earlier. The group blamed higher fuel prices linked to the Middle East conflict, three interest rate rises in 2026, slower household income growth and a weaker housing market.
Sales including concessions reached $4 billion, Myer's best result, though only marginally up on a comparable basis. Concession brands such as Country Road led growth, followed by the online marketplace, while beauty declined. In the specialty portfolio acquired from Premier Investments, Just Jeans grew 6% to account for about 40% of apparel brand sales, Portmans struggled and the other banners were broadly stable. Extracting synergies remains a fiscal 2027 priority, and Solomon Lew, who holds about 30% of Myer, joins the board.
Executive chair Olivia Wirth defended the strategy, pointing to a loyalty base where half of members are under 35, and outlined plans built on technology, AI and cost reduction. Trading in the first eight weeks of fiscal 2027 was as challenging as, or worse than, the second half. Myer is counting on its gifting credentials to lift Christmas trading across its 56 stores.
IADS Notes: Myer's FY2026 loss confirms the warning issued in its preliminary trading update, when the group attributed a sharp slowdown in June and July to higher fuel prices, three interest rate rises and a weaker housing market, and reported lower sales in Beauty and Portmans despite increased promotional activity (Reuters, July 2026). The beauty decline follows Mecca's exit after 17 years, which removed a major traffic driver and led Myer to rebuild the category through exclusive partnerships, new brands and a redeveloped Sydney Beauty Hall (nine.com, July 2026). The synergies Myer still seeks from the Apparel Brands acquisition were central to the value-creation programme launched by Olivia Wirth, built on direct sourcing, simplified distribution and store efficiency (Inside Retail, September 2025). The pressure extends beyond Myer, with David Jones reporting a $74.4 million loss, late supplier payments and store closures as both Australian department stores shrink their footprints (The New Daily, April 2026). Myer's reliance on concessions for its best-ever sales result echoes Saks Global's post-bankruptcy model of more than 350 concession and consignment agreements, which reduces inventory risk at the cost of margin (WWD, June 2026).
Myer posts its worst annual loss since 2018 but backs its strategy
Indian retail sector logs 10% growth in August on stable consumer demand: RAI survey
Indian retail sector logs 10% growth in August on stable consumer demand: RAI survey
What: India's retail sector logged 10% year-on-year growth in August, marking a fourth consecutive month of acceleration since April's slowdown.
Why it is important: The steady rebound signals that retailers can approach the festive season with confidence in underlying demand, supporting the inventory and expansion investments already visible in recent fundraising activity.
India's retail sector maintained its steady recovery in August, recording 10% year-on-year pan-India growth, according to a survey by the Retail Association of India (RAI). This builds on July's strong performance and extends a rebound that began after growth dipped to a low of 5% in May, before climbing to 6% in June, 8% in July, and 10% in August.
Regional growth was broadly consistent at 10%, with West India leading at 11% and South India matching the national average. East India and North India posted more modest gains of 8% and 9% respectively.
Essential and routine categories drove the expansion, with quick service restaurants peaking at 15% growth and food & grocery reaching 12%. Lifestyle segments such as apparel (10%) and footwear (8%) also expanded steadily, while consumer durables and electronics stabilised around 7% following an earlier peak in April.
Kumar Rajagopalan, RAI's Executive Director and CEO, described August's performance as a promising prelude to the festive season, while noting that RAI is maintaining a measured, cautious approach given broader global macroeconomic conditions.
IADS Notes: India's August performance extends a growth streak that the Notion collection has been tracking all year: retail sales were already up 10% year-on-year in March, according to a survey reported by India Economic Times in April 2026, with quick service restaurants and beauty already outperforming other categories at the time. That momentum has translated into capital investment, as the country's largest chains — More Retail, Trent, Avenue Supermarts and Reliance Retail among them — moved to raise over ₹4,000 crore this financial year to fund the fastest pace of store expansion in four years, per India Economic Times in July 2026. Underpinning this physical push is a parallel digital surge: India's e-commerce market has reached $250 billion, intensifying competition between domestic and international players and prompting calls for regulatory safeguards, as covered by India Economic Times in April 2026. Read together, August's 10% growth figure confirms that both the offline expansion drive and the online boom are being sustained by genuine, broad-based consumer demand rather than one-off factors.
Indian retail sector logs 10% growth in August on stable consumer demand: RAI survey
Marks & Spencer, New Look and Sainsbury's unite to fight textile waste in the UK clothing industry
Marks & Spencer, New Look and Sainsbury's unite to fight textile waste in the UK clothing industry
What: M&S, New Look and Sainsbury's have joined Oxfam and Circle-8 to launch The Circuit, a UK initiative to sort and recycle post-consumer textile waste into new raw materials.
Why it is important: The initiative shifts retailer circularity efforts from collection and resale towards industrial-scale sorting and recycling, the missing link needed to turn post-consumer waste into usable raw materials.
Marks & Spencer, New Look and Sainsbury's are setting aside their high street rivalry to co-found The Circuit with Oxfam and Circle-8, a UK-based company building infrastructure for automated textile sorting and chemical recycling. According to Circle-8, around 1.4 million tons of post-consumer textiles were generated in the UK in 2024, nearly half of which is estimated to be non-reusable.
The Circuit brings together retailers, textile recovery partners, recyclers and manufacturers to develop both the infrastructure and the commercial model needed to turn end-of-use textiles into new raw materials. Its first phase launches in January 2027 at Oxfam's site in Batley, Yorkshire, where partners will test automated sorting, traceability and routes into fibre-to-fibre recycling. The partnership aims to develop mechanical and chemical recycling processes that can supply regional and global textile manufacturing with materials recovered from UK post-consumer textiles.
Circle-8 notes that demand for recycled textile materials is growing while the systems to produce them remain immature, and argues that retailers who help build these value chains now will be best placed to influence and benefit from them. Development and recycling partners include Biffa, Ekman Group, Usha Yarns, Kipas, Reju and Worn Again Technologies.
IADS Notes: The Circuit tackles a bottleneck that has long held back textile circularity. The fashion industry discards 120 million metric tons of textile waste each year, with less than 1% recycled into new fibres, and the high cost of recycled materials and inadequate infrastructure remain the main barriers, a gap that calls for industry-wide collaboration (BCG, September 2025). M&S had already moved on the materials side, partnering with Circulose to scale circular materials made from textile waste and reduce its reliance on virgin fibres (Fashion Network, November 2025). The Circuit's focus on automated sorting and traceability matches the operational challenge in secondhand, where every item is unique and scale depends on industrialising identification, assessment and logistics rather than on sustainability claims alone (Journal du Net, June 2026). Department stores are building the collection end of the chain too: El Corte Inglés gathered more than 630 tonnes of textiles for reuse, recycling and energy recovery through its partnership with Moda re-, within Extended Producer Responsibility schemes that now cover textiles (Control Publicidad, August 2026).
Marks & Spencer, New Look and Sainsbury's unite to fight textile waste in the UK clothing industry
Harrods expands menswear offering with revamped Designer Collections room
Harrods expands menswear offering with revamped Designer Collections room
What: Harrods has unveiled a redesigned men's Designer Collections room at its Knightsbridge flagship, centred on weekend dressing, outerwear and lifestyle brands such as Herno, Purdey and Barbour.
Why it is important: Harrods is organising menswear around the full wardrobe rather than individual brands, the same curation-led logic now reshaping multibrand luxury retail.
Harrods has opened a redesigned men's Designer Collections room on the second floor of its Knightsbridge flagship, positioned as a one-stop destination for contemporary dressing. The space reflects how male customers now shop across categories and occasions rather than for one-off pieces, with a focus on the weekend wardrobe and elevated everyday style.
The line-up includes Herno, Purdey, Barbour, Sease, Orlebar Brown, Paul & Shark and Vilebrequin. At its centre, a multibrand area encourages browsing across the category rather than brand-by-brand shopping, while a new dedicated pop-up space will host exclusive launches, seasonal stories, capsules and collaborations throughout the year. Six newly designed shopfits reflect each brand's identity and craftsmanship within a cohesive visual identity.
According to menswear buying manager Yasmin Mehmet, the room marks a significant expansion of the lifestyle category, driven by growing demand for versatile pieces such as outerwear, knitwear and gilets that transition across occasions.
The opening follows the gradual unveiling of the womenswear International Designer Rooms on the first floor from June, as part of a multimillion-pound refurbishment programme. Harrods had previously redeveloped its Designer Collections rooms, combining large shop-in-shops for Hermès, Brunello Cucinelli, Ralph Lauren and Yves Salomon with niche specialist labels.
IADS Notes: Harrods' new menswear Designer Collections room is the latest phase of a Knightsbridge refurbishment that previously redeveloped the Designer Collections rooms, where large shop-in-shops for Hermès, Brunello Cucinelli and Ralph Lauren sit alongside a curated space for niche labels (WWD, November 2024). It continued with the womenswear International Designer Rooms, built around exclusive launches and a tightly edited brand mix (WWD, June 2026). Also in Knightsbridge, Harvey Nichols has taken a similar route with "125", a phased ground-floor redevelopment that combines curated lifestyle brands with a pop-up window for exclusive brand activations (Drapers, October 2025). The focus on versatile menswear echoes M&S, whose Autograph Performance line is designed for work, travel and leisure, and whose Autograph Menswear now accounts for nearly a quarter of total menswear sales (Fashion Network, October 2025). More broadly, the restructuring of Matches, Ssense and Saks shows multibrand luxury retail moving away from discounting towards curation, strong identity and high-touch service (BoF, December 2025). Harrods' cross-brand discovery hub rests on the same logic.
Harrods expands menswear offering with revamped Designer Collections room
Banks warn AI shopping bots raise scam, fraud and data-privacy risks
Banks warn AI shopping bots raise scam, fraud and data-privacy risks
What: A coalition of banks said AI shopping bots are advancing faster than consumer protections and called for disclosure, transparency and safeguards around agentic commerce.
Why it is important: It highlights a widening trust gap consumers face with AI shopping tools — echoed in past coverage of shopper hesitancy — that retailers adopting AI agents will need to actively address to protect conversion and loyalty.
Banks including NatWest, Bank of America, ING, ASB Bank, Capital One and Commonwealth Bank of Australia warned on September 22 that using AI agents for online shopping could increase the risk of scams, fraud and data-privacy breaches, as they set out principles for developing the technology responsibly.
Technology companies such as OpenAI, Anthropic, Google and Meta are increasingly promoting AI chatbots as shopping tools, while retailers race to influence how these bots make recommendations. British retailer John Lewis said AI-agent-originated searches had risen to 2.5% of traffic from 0.3% a year earlier, with the trend accelerating.
The banks' report found that while customers are enthusiastic about agentic commerce, they remain unsure whether AI will act in their interest, fearing agents could buy the wrong items, overspend, or expose them to scams with no clear recourse. Specific risks flagged include AI agents entering card details directly into websites or steering shoppers toward payment methods with weaker protections.
The banks plan to raise proposals with policymakers, including mandatory disclosure when AI is involved in a transaction, greater decision-making transparency, data safeguards, and interoperability between competing AI-commerce systems.
IADS Notes: Concerns over trust and accountability in AI-driven shopping have been a recurring theme in recent coverage. John Lewis's own experience with rising AI-agent traffic was detailed by Reuters in September 2026, which described the retailer's efforts to adapt to this shift. The question of governance sits at the centre of the debate: RH-ISAC, writing in August 2026, argued that AI agents require clear ownership structures rather than technical guardrails alone, echoing the banks' call for greater transparency over how these systems make decisions. Consumer hesitancy has also been well documented: Journal du Net, in a June 2026 piece, explored shoppers' reluctance to fully hand over purchasing decisions to AI, a sentiment that aligns with the banks' finding that customers remain unsure whether AI agents act in their interest. On the fraud side, RH-ISAC's June 2026 benchmarking report quantified the scale of account fraud facing retailers, underscoring the stakes behind the banks' warnings about AI agents entering payment details or steering shoppers toward weaker-protection methods. Building trust through clearer processes was also addressed by Customer Experience Dive in July 2026, which noted that a clear path to a live agent improves confidence in AI-driven customer service.
Banks warn AI shopping bots raise scam, fraud and data-privacy risks
Lotte and Hanwha Galleria close underperforming stores to fund flagship renovations
Lotte and Hanwha Galleria close underperforming stores to fund flagship renovations
What: Lotte and Hanwha Galleria are closing underperforming department stores in Korea while redirecting capital into large scale flagship renovations.
Why it is important: It signals department stores treating their store networks as a portfolio to actively manage rather than a fixed footprint to defend branch by branch.
Department store operators in Korea are intensifying a "selection and concentration" strategy, closing underperforming branches while channeling capital into their strongest locations. Lotte Department Store is exiting sites well ahead of lease expiry: it will not renew its Konkuk University Star City branch, ranked 28th of 31 stores, ahead of an October 2028 deadline, is seeking a buyer for its 27th ranked Mia branch, and closed its Bundang branch in March after terminating a lease originally running to 2030.
In parallel, Lotte is investing 80 billion won to renovate the food hall of its top performing Jamsil branch and progressing Lotte Town Myeongdong, integrating its main building, Avenue L and Young Plaza, targeted for completion by the end of 2027. Hanwha Galleria is selling its Daejeon Time World branch, its second highest grossing store, to avoid competing directly with a nearby Shinsegae Art & Science location and to fund a full rebuild of its Apgujeong Luxury Hall, expanding it to 68,892 square meters under a design by architect Thomas Heatherwick.
Among the five major operators' 65 stores, the top 10 already account for 49.8% of total sales.
IADS Notes: Korea's leading department stores have pursued diverging paths since mid 2025: Lotte recorded the country's only H1 profit growth among the big three through cost efficiency, while Shinsegae and Hyundai absorbed a temporary earnings hit to fund store renovations and AI investment (Korea JoongAng Daily, August 2025). Lotte's Myeongdong main branch later extended that flagship logic into experiential retail, embedding large scale art installations by Korean artists along the store's key visitor routes (The Asia Business Daily, February 2026). Galleria pursued a parallel premium repositioning at its Seoul Luxury Hall, growing watches and jewelry from 8% to 15% of sales over five years through exclusive brand boutiques (Maeil Business Newspaper, July 2025), the same high end ambition now driving its Apgujeong rebuild. BCG's updated Win the Town framework has meanwhile reframed the underlying logic of these moves, arguing that AI now allows retailers to manage stores by network role, resilience and ecosystem value rather than by isolated four wall P&L (BCG, August 2026). A comparable rationalization is under way outside Korea: Frasers Group's restructuring of Harvey Nichols, eliminating departments and cutting staff weeks after completing its acquisition, illustrates how quickly new owners of distressed department store assets are willing to act on portfolio review (Drapers, September 2026).
Lotte and Hanwha Galleria close underperforming stores to fund flagship renovations
Why department stores are indispensable in Latin America
Why department stores are indispensable in Latin America
What: Latin America's five largest department store groups grew combined revenue 10% and profit 48% in 2025, even as the format shrinks across much of the developed world.
Why it is important: It shows department stores can thrive by becoming indispensable rather than exceptional — embedding into banking, credit, real estate and logistics rather than chasing luxury or experience-led reinvention.
For much of the developed world, department stores are shrinking. Latin America is the exception: in 2025, the five largest groups — Cencosud, Falabella, Liverpool, Ripley and El Palacio de Hierro — grew combined revenue 10% to $51.3 billion and profit nearly 48% to $3.18 billion, even as 2026 growth cools.
The model driving this is integration. Chile alone produced three of the five giants. Falabella spans department stores, Sodimac, Tottus, Mallplaza and its own bank, letting customers finance a purchase, shop groceries and visit a mall within one ecosystem; its profit roughly tripled in 2025. Cencosud lifted profit over 70% on flat sales through similar diversification, while Ripley's profits doubled after losses as recently as 2023.
Mexico took a narrower path: Liverpool's profits fell despite rising revenue, while the luxury-focused El Palacio de Hierro grew sales over 8%. Brazil skipped the department-store model entirely, building fashion chains like Lojas Renner and Riachuelo and mall operators like Iguatemi instead.
The common thread is consolidation of the entire customer relationship — merchandise, financing, credit and property — under one roof, rather than reinvention through luxury or spectacle.
IADS Notes: The 48% profit surge and 10% revenue growth that Latin America's top five department-store groups posted in 2025 were tracked in detail as the year unfolded (Modaes, March 2026), with Falabella and Ripley driving the gains. That momentum has since cooled: combined revenue growth for the same five groups slowed to 2.2% in the first quarter of 2026 (Modaes, May 2026) and to 2.3% for the first half, even as combined net income edged past the prior year's level (Modaes, September 2026). The deceleration has not been uniform: Cencosud swung to a quarterly loss as transformation costs, weaker margins and competitive pressure weighed on results (Bloomberg, August 2026), while Ripley's growth increasingly leaned on its Peruvian retail business rather than its home Chilean market, with profit up 59.8% in the second quarter on a 13.5% rise in Peru (Modaes, August 2026).
Why department stores are indispensable in Latin America
New World Development moves to spin off Shanghai K11 assets
New World Development moves to spin off Shanghai K11 assets
What: New World Development has moved forward with plans to spin off its Shanghai K11 assets into a REIT listed on the Shanghai Stock Exchange.
Why it is important: The transaction exemplifies an asset-light model gaining traction among retail real estate operators, letting NWD keep operating and branding the malls while shedding balance-sheet exposure.
New World Development (NWD) has received notice of acceptance from the Shanghai Stock Exchange for the proposed spin-off and separate listing of NWD C-REIT. The REIT will hold Shanghai K11 Art Mall and Shanghai K11 Atelier NWT, two assets wholly owned by the Hong Kong-listed developer. NWD will retain at least a 20 per cent interest in the REIT, with the remaining units subscribed for by strategic, institutional, and retail investors.
Despite the spin-off, NWD will continue to operate and manage the properties, providing operations, property management, and related services, with the assets continuing to trade under the K11 brand. Echo Huang, executive director and CEO of NWD, said the proposed REIT would be the first among Hong Kong enterprises, demonstrating the strong brand equity of NWD and K11 in the Chinese mainland market.
The transaction is part of NWD's broader strategy to recycle capital, improve liquidity, and reduce leverage, while accessing new sources of capital through an asset-light model. The group also owns mainland China assets including Hangzhou K11 Art Mall and the K11 Elysea project in Shanghai.
IADS Notes: New World Development's move to spin off its Shanghai K11 assets follows a period of financial restructuring that has already reshaped the group's balance sheet, including debt-management efforts and the negotiated sale of K11 Art Mall, as reported by Inside Retail in September 2025. Even as capital has been recycled out of some assets, the K11 brand itself has continued to perform strongly, with K11 Musea's first-half revenue rising 40% year-on-year, according to Inside Retail's September 2026 coverage, and with tenant-mix upgrades such as a Balenciaga duplex flagship reinforcing the mall's positioning, per Inside Retail in April 2026. The Shanghai Stock Exchange listing also reflects Hong Kong-based groups' growing reliance on mainland capital markets, a trend consistent with Hong Kong's emergence as the world's leading cross-border wealth hub, driven substantially by mainland Chinese capital inflows, as covered by Luxury Tribune in June 2026.
New World Development moves to spin off Shanghai K11 assets
Korean retailer The Hyundai launches immersive digital platform
Korean retailer The Hyundai launches immersive digital platform
What: The Hyundai has launched The Hyundai Hi, an e-commerce app that reframes online department-store shopping as a curated, gamified discovery experience.
Why it is important: The Hyundai Hi shows department stores can differentiate in fast, price-driven e-commerce markets by competing on curation and discovery rather than speed or price.
The Hyundai Hi, developed with Base Design, rethinks online retail around personal taste rather than search and price rankings. The platform brings together roughly 3,000 brands across fashion, beauty, home and food in shop-in-shop formats, replacing the retailer's previous e-commerce properties. Its central mechanic, "gems," lets users collect and share virtual jewels tied to products and content, functioning as a game-like alternative to likes or wishlists. "Icons" — external tastemakers across disciplines — curate original content and shape ongoing cultural conversations, while a community hub called The Me Space lets customers assemble and share their own lifestyle inspiration.
Positioned as "The Hyundai in your pocket," the app deliberately avoids competing with Korea's hyper-fast native e-commerce players on delivery speed or price. Instead, it leans into context, editorial storytelling and discovery. Since launch, the platform has generated $40.5 million in GMV, up 43.5% year-over-year, with audience growth of 326% to 9.6 million users and more than 470,000 new members, an increase of almost 560%.
IADS Notes: The Hyundai Hi's launch was first reported by WWD in July 2026, which recorded the same growth figures now being highlighted more broadly — 43.5% GMV growth and steep gains in registered users, visitors and traffic since the app's April soft launch. The retailer has paired this digital push with parallel investment in human-led service, launching a foreign-only Global CX Advisor group, as covered by Maeil Business Newspaper in August 2026. The underlying strategy — building non-transactional engagement to extend dwell time and loyalty — has precedent in Hyundai's physical stores: Korea JoongAng Daily reported in October 2025 on the sector-wide expansion of cultural centres and academy-style programming for that purpose, while The Chosun Daily noted in February 2026 that Hyundai, Shinsegae and Lotte have all been reorganizing store layouts around lifestyle and discovery rather than product category. The Hyundai Hi extends this same discovery-first logic into the digital channel.
Korean retailer The Hyundai launches immersive digital platform
JD Sports enters Mexico with 140-store Grupo Axo franchise
JD Sports enters Mexico with 140-store Grupo Axo franchise
What: JD Sports is entering Mexico through a long-term franchise partnership with Grupo Axo, which will operate more than 140 JD stores and the brand's Mexican ecommerce business from 2027.
Why it is important: Grupo Axo's platform of over 1,000 direct-to-consumer stores and 7,500 wholesale concessions gains another international fascia, tightening its position as the intermediary between global brands and Mexican shoppers.
Grupo Axo will operate more than 140 JD stores across Mexico from 2027, converting its existing sneaker estate to establish the fascia, with selected sites expanded over time into JD's larger "bigger and better" flagship format. The agreement also covers JD's Mexican ecommerce business, which Axo will run using JD's brand and intellectual property alongside its own-label and exclusive ranges in footwear, apparel and accessories.
This is JD's first entry into Mexico and extends a North American presence in the US and Canada that accounted for 38 per cent of group sales in the year to 31 January 2026. The group points to a population above 130m, roughly 40 per cent of it under 25, and an activewear market worth around £4.8bn that IMARC forecasts will approach £8bn by 2034. Chief executive Régis Schultz framed the deal as part of the "JD Brand First" strategy.
Grupo Axo operates in Mexico, Chile, Peru and Uruguay for brands including Nike, Tommy Hilfiger, Calvin Klein and The North Face. JD and Courir already run 75 franchise stores across Europe, the Middle East, Africa and Asia.
IADS Notes: Mexico is becoming the market where foreign fascias arrive through local operators rather than on their own balance sheets. El Puerto de Liverpool agreed weeks earlier to run Primark in the country under a franchise model built on its Glam brand-licensing entity, with Primark's only prior franchised stores operated by Alshaya in the Middle East (WWD, September 2026), while Sfera is taking its renovated format into Mexico through the mix of owned and franchised operations El Corte Inglés uses abroad (Modaes, November 2025). The capital-light logic is the same one Marks & Spencer applied when it relaunched in the Philippines with MAP instead of withdrawing (Press Release, June 2026). For department stores the competitive question is where sports fashion sits: Gymshark chose Engelhorn and Breuninger to reach German shoppers (Fashion United, February 2026), whereas JD arrives with a 140-store monobrand network in a category whose growth is slowing to 3 to 5 per cent a year through 2029 (BCG, September 2025).
JD Sports enters Mexico with 140-store Grupo Axo franchise
Harrods seeks to recover abuse compensation costs from Mohamed Al Fayed's estate
Harrods seeks to recover abuse compensation costs from Mohamed Al Fayed's estate
What: Harrods is seeking full indemnity from Mohamed Al Fayed's estate for the compensation it pays to sexual abuse survivors, a stance survivors call at odds with its public acceptance of responsibility.
Why it is important: The indemnity bid tests how far an "accepting responsibility" statement can diverge from the legal steps a retailer actually takes, at a moment when the estimated cost of claims has already grown to £100–150m against a £62m provision.
Harrods is seeking full indemnity from Mohamed Al Fayed's estate for any compensation settlements it pays to survivors of his alleged sexual abuse, according to evidence seen by the Guardian. Lucy Traynor of KP Law, representing most known survivors, said this would let Harrods recover every pound it pays while bearing no ultimate financial consequence itself, calling the position hard to reconcile with the retailer's public acceptance of responsibility.
Survivors described the plan as distressing. Shanta Sundarason, who says she was assaulted while working as a Harrods designer, said the store cannot claim institutional responsibility while ensuring it bears none of the cost. A former personal assistant abused between 1990 and 1991 called the approach "truly sickening."
Harrods says its priority remains settling eligible claims and maintains it accepts vicarious liability for Fayed's conduct. It has paid £4.1m of a £57m compensation reserve to 113 women, while KP Law estimates total claims from 275 survivors could reach £150m. Harrods has also sought to replace Fayed family executors with independent administrators, a move due before the High Court in November; any recovery from the estate could reduce funds available to survivors pursuing claims directly against it.
IADS Notes: Harrods' dispute with Mohamed Al Fayed's estate over funding compensation has been building for months. Wall Street Journal coverage from August 2026 detailed Harrods' move to recover redress costs from the estate while also seeking a court-appointed independent administrator to replace the Al Fayed family executors. The following month, Fashion Network reporting from September 2026 showed survivors' lawyers estimating the true cost of claims at £100 million to £150 million, more than double Harrods' £62 million provision, with negotiations still contingent on the same estate dispute reaching a November court hearing. Financially, Sky News's August 2026 account of Harrods' results showed the retailer swinging to an £84.9 million pre-tax profit after a prior-year loss driven by a £62.5 million abuse-related provision, underscoring how much of the liability's cost has already been absorbed even as its ultimate allocation between Harrods and the estate remains unresolved.
Harrods seeks to recover abuse compensation costs from Mohamed Al Fayed's estate
Aldar's retail district opens in Q4 in Abu Dhabi with more than 100 brands
Aldar's retail district opens in Q4 in Abu Dhabi with more than 100 brands
What: Aldar has signed more than 100 brands for Saadiyat Grove, a retail district built around sightlines to the Guggenheim, Louvre and Zayed National Museum.
Why it is important: By bundling retail with residences, hospitality and office space, Saadiyat Grove exemplifies the mixed-use real estate model increasingly shaping how retail groups diversify their revenue base.
Saadiyat Grove, Aldar's luxury retail district in Abu Dhabi's Saadiyat Cultural District, opens in the fourth quarter of 2026 alongside the Guggenheim Abu Dhabi's December debut. Chief retail officer Saoud Khoory described the project as positioned around a central atrium where visitors can turn to see the Guggenheim, the Louvre Abu Dhabi and the Zayed National Museum in sequence. More than 100 brands have signed on, including Audemars Piguet, Bulgari, Cartier, Chaumet, Dior, Fendi, Louis Vuitton and Van Cleef & Arpels, many debuting first-to-market concepts such as Fendi's in-store cinema and Chaumet's tiara-making display.
Rather than a conventional food court, the development pairs an upmarket food hall (Abu Dhabi's first Time Out Market) with restaurants from Alain Ducasse, David Chang's Momofuku and the Bocuse brasserie format. Wellness is a third pillar, with BXR's first Middle East flagship and a longevity clinic. The district sits alongside more than 1,000 homes across three residential projects, a 269,000-square-foot office component and a transformable cultural venue, with Khoory citing Bal Harbour and K11 as reference points for the mix.
IADS Notes: Saadiyat Grove's culture-first model extends patterns already visible across department-store and mall markets. In Korea, department stores have been pushing cultural centres and academy-style programming to extend dwell time, a strategy detailed by Korea JoongAng Daily in October 2025. Hong Kong's K11 Musea offers the closest precedent for an art-anchored retail destination, and its brand-upgrade programme has driven record first-half growth, with cultural programming credited for a sharp rise in tourist spending, as Inside Retail reported in September 2026. The bundling of retail with residential, hospitality and wellness components mirrors Central Pattana's $3 billion mixed-use expansion across Thailand, covered by Inside Retail in April 2026 while the wellness and longevity clinic planned for Saadiyat Grove fits a broader luxury-retail shift toward community-driven "third spaces," a trend examined by Business of Fashion in October 2025.
Aldar's retail district opens in Q4 in Abu Dhabi with more than 100 brands
Macy's rolls out AI inventory replenishment tool
Macy's rolls out AI inventory replenishment tool
What: Macy's is rolling out an AI forecasting overlay for inventory replenishment, moving the capability from pilot to broader deployment across its supply chain.
Why it is important: Macy's rollout puts it alongside Target, Lowe's and Kohl's in a broader industry convergence on AI/ML for inventory and demand planning, suggesting this is becoming table stakes rather than a differentiator.
Macy's Inc. is adding an AI forecast overlay to its replenishment operations, moving the capability from pilot to broader rollout, according to COO and CFO Tom Edwards on the company's September 10 earnings call. The goal is to have "the right product in the right place at the right time," improving in-stock levels and driving inventory efficiencies.
The initiative sits within Macy's three-point "Bold New Chapter" transformation plan, launched in 2024, which targets $235 million in supply chain savings by 2026 through closing "unproductive" centers and opening an automated facility in North Carolina. Edwards said supply chain efficiencies are expected in the second half of 2026, benefiting gross margin, with Macy's entering the fall season in a good inventory position after Q2 inventory rose 2.5 percent, in line with sales growth.
Peers are pursuing similar paths: Target has built a digital twin of its middle-mile inventory positioning system, Lowe's is expanding its Relex Solutions partnership to unify inventory planning, and Kohl's has adjusted inventory depth and allocation, crediting the changes with a smoother transition of spring receipts.
IADS Notes: Inventory optimization has become a recurring lever across the department store sector's efficiency and turnaround programmes. Kohl's overhauled its own inventory planning and supply chain processes to raise in-stock levels and protect replenishment receipts, describing agile, data-driven inventory management as central to countering demand volatility (Supply Chain Dive, March 2026). At Macy's, the fulfillment network itself has been under active restructuring, with the closure of its Cheshire, Connecticut center and the reallocation of resources toward more automated facilities forming part of the $235 million cost-savings target under the "Bold New Chapter" plan (Supply Chain Dive, January 2026). That plan's cumulative results were most recently confirmed by a fifth consecutive quarter of comparable-sales growth and raised full-year guidance, with analysts treating the pattern as evidence the turnaround has moved past a one-off recovery (Inside Retail, September 2026). Macy's CEO has also detailed the operational mechanics behind that progress — merchandising, staffing and store-experience changes running in parallel — as the programme enters its third year, offering a point of comparison against peers earlier in their own resets (WWD, September 2026).
Macy's rolls out AI inventory replenishment tool
British retail sales rose 0.5% in August as hot weather boosted spending
British retail sales rose 0.5% in August as hot weather boosted spending
What:British retail sales rose 0.5% in August, beating forecasts of a decline, as the hottest summer on record drove spending on food, drink and clothes.
Why it is important: Retail sales feed directly into GDP, and this beat — alongside July's unexpected growth — bolsters the case for a stronger Q3, even as the Bank of England signals rates may need to rise further on Middle East-driven energy inflation.
British retail sales rose 0.5 per cent in August, beating forecasts of a 0.2 per cent decline, as the hottest summer on record boosted spending on food, drink and clothes. The ONS figure followed a 0.5 per cent fall in July and marked the first official data on August consumer spending, suggesting resilience despite pressure on household finances. Over the three months to August, the less volatile measure of sales rose 0.9 per cent.
Online sales, department-store spending and fashion all rebounded from July's declines, while fuel sales fell as prices rose sharply amid the war in the Middle East and higher energy bills. Alvarez & Marsal's Erin Brookes called it a positive end to an unpredictable summer, while ONS statistician Jon Gough cited strong supermarket, alcohol and World Cup-related spending.
Capital Economics estimated flat September volumes would still leave third-quarter sales up 0.7 per cent, supporting GDP growth. Inflation rose to 3.1 per cent in August and is forecast to climb above 4 per cent next year, with the Bank of England holding rates at 3.75 per cent but signalling a possible rise as Middle East-driven energy costs feed through.
IADS Notes: The August rebound follows a volatile stretch for UK retail volumes: sales fell 0.5% in July as scorching weather and fewer promotions ended a two-month rise (BoF, August 2026), which itself followed a 1% June increase driven by heatwave demand, even as department stores and household goods underperformed (Retail Week, July 2026). The value-based BRC-KPMG monitor tells a softer story for the following month, with growth slowing to just 0.7% in the four weeks to August 29 as shoppers pulled back from big-ticket purchases (Retail Week, September 2026), a divergence from the ONS's stronger August volume reading that underscores how different measures of UK retail activity can point in different directions in the same month. That slowdown in value growth coincides with accelerating cost pressure, as shop price inflation hit 1.5% annually in August, its fastest pace in over two years, on rising energy costs and AI-driven chip prices (Reuters, September 2026).
British retail sales rose 0.5% in August as hot weather boosted spending
M&S makes London Fashion Week debut to boost style ambitions
M&S makes London Fashion Week debut to boost style ambitions
What: Marks & Spencer will make its London Fashion Week debut on 18 September, showing 57 runway looks available to buy immediately in-store and online, as part of its 100-year fashion anniversary celebrations.
Why it is important: The show illustrates how heritage high-street retailers use marquee fashion platforms to accelerate style credibility while keeping runway content instantly commercial.
Marks & Spencer will stage its first London Fashion Week show on Friday, marking 100 years in fashion with womenswear and menswear inspired by the M&S archive. Under CEO Stuart Machin, the retailer has focused on rebuilding its value, quality and style credentials to attract younger, fashion-focused shoppers, while also revamping its supply chain and strengthening its digital and data capabilities.
Unlike the leading designers and brands also presenting at the event, M&S's 57 runway looks will be available immediately after the show, both online and in 10 flagship stores across the UK and Ireland, with half the collection priced under £50. The show will stream on M&S's website and via European partner Zalando.
Machin described the collection as being "built on our heritage but brought bang up to date," citing archive-inspired pieces alongside references to 1990s M&S campaigns. The show also follows M&S's return to profit growth this year after a 24% slump in 2025/26 tied to a disruptive cyberattack, with half-year results due 4 November. M&S shares are up 11% year-to-date, aided by strong food sales.
IADS Notes: Friday's London Fashion Week show follows the announcement made in WWD, July 2026, when M&S first confirmed a see-now, buy-now format tied to its 100-year fashion anniversary and international expansion. The appearance comes as the retailer works through the aftermath of a major cyberattack, with the Financial Times, May 2026 reporting M&S's forecast return to profit growth after the incident disrupted operations and online sales. Its omnichannel ambitions are also progressing on the logistics side, where Retail Week, August 2026 documented an early strong start for the retailer's European fulfilment partnership with Zalando, cutting delivery times and costs across its largest online markets. The heritage angle showcased on the runway extends into product as well: Fashion Network, September 2026 covered M&S's revival of its archive St Michael label through a limited-edition streetwear capsule with Aries, aimed at reaching younger, style-conscious shoppers through nostalgia-driven product storytelling.
M&S makes London Fashion Week debut to boost style ambitions
Germany's retailers take smart stores to scale
Germany's retailers take smart stores to scale
What: Self-checkout and electronic shelf labels have reached mainstream adoption in German retail, but smart carts, cashierless stores and autonomous food preparation still need to prove they deliver value at scale.
Why it is important: The gap between what's mature (checkout, ESLs) and what's still unproven (carts, robotics) shows that scaling smart-store technology now depends on measurable ROI, not novelty — echoing Amazon's Just Walk Out retreat and Forbes' warning against fixating on checkout alone.
One in 10 checkouts in German food retail is now self-checkout, double the share of two years ago, while electronic shelf labels are used by 91% of retailers, according to KPMG's 2026 Retail Sales Monitor. REWE has opened its seventh Pick&Go scanless test store and trialled an unmanned REWE To Go format at Frankfurt Airport with Lekkerland and Fraport, while also using analytical AI for space and assortment optimisation across roughly 3,400 stores.
Other technologies remain earlier stage. Research on 12,418 shopping sessions found smart-cart users spent €30.18 on average versus €22.89 for non-users, bought 12.02 items rather than 9.61, and stayed 40.40 minutes versus 32.75 — an association, not proof of causation. REWE Region West's Fresh & Smart pilot with Circus Group, using a robot to prepare meals in Düsseldorf-Heerdt, remains a live test rather than evidence of readiness for wider rollout.
Kölle Zoo's rollout of around 300,000 electronic shelf labels across 28 stores freed staff for customer-facing work, illustrating how ESLs are becoming connected infrastructure rather than simple price-tag replacements. The central challenge, per the article, is defining the business problem before choosing the technology, and connecting these systems' data across large store estates rather than running isolated pilots.
IADS Notes: Germany's push to move self-checkout, electronic shelf labels and operational AI from pilot to scale sits alongside several threads already tracked. NRF (NRF, March 2026) makes the case that electronic shelf labels deliver measurable profitability and revenue gains once deployed at volume, not just faster price updates, which is consistent with Kölle Zoo's own account of staff time freed up after its 300,000-label rollout. Journal du Net's analysis of in-store digital investment (Journal du Net, April 2026) frames connected screens and ESLs as infrastructure rather than trials, partly because store construction often blocks mobile connectivity, reinforcing why REWE and Kölle Zoo are building these systems into daily operations instead of treating them as experiments. On the checkout side, Forbes (Forbes, April 2026) warns that fixating on automation at the till misses the deeper shift toward end-to-end AI integration and workforce upskilling, a caution that lines up with the article's own point that self-checkout is only one visible layer of a broader operational AI push. Amazon's retreat from cashierless grocery in the UK (Inside Retail, October 2025) illustrates the scale test at the centre of the article: Just Walk Out failed on trust and unit economics rather than on the underlying technology, the same variables now facing REWE's Pick&Go and unmanned To Go pilots as they move past single-store trials.
Germany's retailers take smart stores to scale
Nordstrom quits home in its New York flagship
Nordstrom quits home in its New York flagship
What: Nordstrom has removed home from its New York flagship, where its largest-ever home department once spanned two floors, replacing it with rotating pop-ups while keeping a full assortment online.
Why it is important: Bloomingdale's, Bergdorf Goodman and John Lewis have each put money and senior merchants behind home in the past year, which makes Nordstrom's exit a company choice rather than proof that the category cannot work in a store.
Nordstrom's 57th Street and Broadway flagship opened in 2019 with the retailer's largest-ever home and gift department, two floors of soft home, bedding and bath, tabletop, kitchenware, occasional small appliances and giftables including Museum of Modern Art merchandise, though upholstery and case goods were never stocked. The assortment drifted towards gift, then disappeared: the space now hosts rotating pop-ups, this summer a US Open activation with Polo Ralph Lauren. What remains occupies a back corner of the fifth floor, mostly candles, New York souvenirs and small gifts, signposted as The Corner with no mention of home.
The retreat is partial. Nordstrom.com still carries an extensive assortment, textiles from Ralph Lauren, Ugg, Parachute and Boll & Branch, tabletop and cookware from KitchenAid, Villeroy & Boch and Gibson, alongside electronics, pet products and luggage, with furniture the only real gap. Saks and Neiman Marcus exited the category long ago and mid-tier operators such as Dillard's and Belk drop it from smaller stores, leaving Bloomingdale's as the only upscale US player with full home assortments in most stores and online. Executives blame real estate consumption, slow turn and markdowns.
IADS Notes: Nordstrom's retreat runs against a set of recent moves in the opposite direction. Bloomingdale's appointed a thirty-year Neiman Marcus merchant as general merchandise manager of home in January 2026, a senior hire that treats the category as a growth line rather than a legacy burden (WWD, January 2026). Bergdorf Goodman took a different route to the same category, converting its seventh floor into a design residency of collectible furniture and exclusive collaborations, home as curated discovery rather than stock-holding assortment (WWD, April 2026). John Lewis invested £10 million at Bluewater in a 650 sq m gifting emporium alongside a home department restaged around five interior styles, pairing the two categories that Nordstrom collapsed into one corner (Press Release, November 2025). The rotating-activation model Nordstrom now applies to its former home floors is itself a deliberate format elsewhere, as at Selfridges, where the Corner Shop hosted a six-week showcase of Saudi fashion, beauty, homeware and food (WWD, July 2026). Liberty offers the sharpest counter-case on space economics, having enlarged its dressmaking fabrics department by 140% to 4,630 sq ft after an 11% sales rise, on the argument that specialist service and exclusivity can make a slow-turning category earn its floor (Fashion Network, July 2026).
Nordstrom quits home in its New York flagship
Department stores move upmarket as luxury struggles
Department stores move upmarket as luxury struggles
What: US department stores are growing sales by getting existing customers to spend more per purchase, with Macy's average unit retail up 9% and Dillard's average transaction up 7% on 6% fewer transactions.
Why it is important: Moving upmarket without following luxury to the top preserves the size of the addressable customer base, and the card programmes attached to those larger baskets add a second revenue stream, along with the credit exposure that comes with it.
Macy's CEO Tony Spring told analysts on the second-quarter call that the company can keep raising average unit retail across all three brands, citing better quality goods, leather over faux, brands commanding higher price points, and growth in Ralph Lauren, Coach, watches and fine jewellery. AUR rose 9% in the quarter. The Macy's nameplate posted a 1.1% comparable-sales increase and Bloomingdale's 11.3%.
Dillard's showed the same pattern from a different angle: comparable sales up 1%, transactions down 6%, average dollars per transaction up 7%. Ladies' accessories and lingerie recorded the largest category increase, with home and furniture moderate and shoes, men's apparel and cosmetics smaller.
Luxury moved the other way over the first half of 2026. Gucci comparable revenue fell 5%, Kering Fashion & Leather Goods 1%, and LVMH Fashion & Leather Goods declined 1% organically, while Watches & Jewelry rose 9%.
Card programmes capture part of the larger basket. Macy's booked $156 million in second-quarter net credit card revenue, up 2%, and $328 million across the half against $306 million a year earlier; Dillard's first-half Citi alliance income rose to $21.1 million from $17.2 million.
IADS Notes: Macy's second-quarter figures were reported in full at the time, with net sales of $4.9 billion, comparable sales up 2.7% and Bloomingdale's up 11.3%, growth attributed to store renovation and luxury assortment rather than retrenchment (Press Release, September 2026). The upmarket tilt is a category strategy as much as a pricing one, and it is being tested elsewhere: Boyner's Communité now draws 25% of its Istanbul store revenue from handbags sourced from emerging, creatively distinct labels rather than status names, a response to the same consumer who is buying selectively at higher price points (WWD, September 2026). The contrast with luxury is documented: Kering posted its first comparable sales increase in three years in the second quarter, with Gucci organic sales still down 2% after an 8% first-quarter decline, and recovery built on 84 store closures and debt reduction rather than demand (WWD, July 2026). Dillard's route to the same outcome runs through inventory discipline, regional merchandising and family control rather than reinvention, which is consistent with a model that grows transaction value while transaction counts fall (Forbes, June 2026). The card economics carry a second reading: Macy's drew 62% of its operating profit from credit card revenue, and Kohl's would have posted an operating loss without it, which makes the payment relationship a dependency as well as a way to capture more of a larger basket (Financial Times, December 2025).
Department stores move upmarket as luxury struggles
Why communities, not transactions, are the future of loyalty
Why communities, not transactions, are the future of loyalty
What: Retail experts say non-transactional apps and features, such as Dick's Sporting Goods' youth-sports app GameChanger, now drive deeper customer engagement than traditional loyalty programs.
Why it is important: The approach shows that loyalty doesn't have to be built from scratch: brands succeed by plugging into communities customers already belong to, rather than manufacturing new ones, a lesson equally relevant to David Jones' shift toward lifestyle-integrated rewards.
The loyalty program space has become crowded, with features like points and tiers now standard, and consumers say they are more interested in rewards than they are willing to use them. The average consumer belongs to eight loyalty programs and is active in five, according to Deloitte research.
Rather than compete within that saturated field, some brands are building engagement through services unrelated to direct selling. Dick's Sporting Goods' GameChanger app, acquired in 2016, connects parents to youth sports through livestreams, stat tracking and team messaging tools, keeping the brand present in customers' routines without selling anything directly.
Katherine Black of Kearney says the future of loyalty depends on understanding consumers beyond purchase behavior. Katie Thomas, also of Kearney, notes that early loyalty programs functioned mainly as data collection tools rather than genuine relationship-builders. Non-transactional programs, while unlikely to drive the sales volume of a promotion, generate data on attitudes and behavior that transactional programs cannot capture, according to Gartner's Halle Stern.
Crucially, these programs succeed by connecting to communities customers already belong to — as with GameChanger and youth sports, or Nike Run Club and running — rather than attempting to create new ones from scratch.
IADS Notes: Department stores have been testing several versions of this shift from transactional to relational loyalty. At the World Retail Congress, executives from Selfridges, Lane Crawford and Nykaa described building loyalty around community and experience rather than spend alone, from Selfridges' engagement-based status tiers to Nykaa's large-scale beauty festivals (Fashion Network, May 2025). David Jones took a similar path by pairing its rewards programme with Qantas, trading a points-only structure for flexible, cross-brand redemption tied to personalisation and lifestyle integration (Inside Retail, September 2025). The Mall Group has pushed furthest into the data dimension, building a loyalty ecosystem of more than seven million members around CRM and AI to capture behavioral signals well beyond transaction data, including gamified rewards and personalised recommendations (Retail News Asia, May 2026).
Why communities, not transactions, are the future of loyalty
Target hires ex-Hilton CMO as chief marketing and guest experience officer
Target hires ex-Hilton CMO as chief marketing and guest experience officer
What: Target has hired Mark Weinstein, who stepped down as Hilton's CMO on September 10, to lead marketing, guest experience, Roundel and Target+ as its new chief marketing and guest experience officer.
Why it is important: The hire fills a leadership gap Target has carried for over a year and lands just as comparable sales and traffic return to growth, signalling a deliberate push to convert reputational recovery into sustained momentum.
Target named Mark Weinstein as its chief marketing and guest experience officer, effective immediately, reporting directly to CEO Michael Fiddelke. He will shape how consumers experience and connect with Target across channels, culture and community, while also overseeing the retailer's media network, Roundel, and its marketplace, Target+.
Weinstein spent more than 16 years at Hilton, serving as global CMO since 2020 across its 28 brands, Hilton Honors loyalty programme and luxury portfolio. He described the Target opportunity as a chance to unify marketing through a consistent brand platform while strengthening loyalty, personalization and the in-store and digital guest experience.
The appointment follows Target's strongest quarter in some time, with comparable sales up 3.8% and traffic up 3.6%. The retailer had operated without a dedicated CMO since Lisa Roath moved to chief merchandising officer of food, essentials and beauty early last year.
IADS Notes: Target's decision to recruit its new chief marketing and guest experience officer from outside retail altogether follows a pattern already visible elsewhere in the sector. Saks Global took a similar step in February 2026, WWD, naming Cheryl Han to a newly unified marketing-and-digital role spanning Saks Fifth Avenue, Neiman Marcus and Bergdorf Goodman, framing the consolidation as essential to restoring growth and stability. Liberty made a comparable bet on outside expertise when it promoted its Lbty fragrance managing director to chief marketing officer, as WWD reported in July 2026, tying brand-building directly to its proprietary-product strategy. Macy's went further afield still, recruiting its new executive creative director from Delta Air Lines rather than fashion, a move WWD covered in August 2026 as part of a broader retail pattern of importing brand-building discipline from other consumer industries. The hire also lands at a moment when Target's leadership has been working to restore trust after a difficult stretch: as Forbes reported in December 2025, the retailer's reputational recovery has been closely tied to CEO Michael Fiddelke, the executive Weinstein will now report to.
Target hires ex-Hilton CMO as chief marketing and guest experience officer
Mytheresa owner sales rise as ultra wealthy help luxury platform
Mytheresa owner sales rise as ultra wealthy help luxury platform
What: LuxExperience posted a 7.6% rise in fourth-quarter net sales (excluding currency), driven by Mytheresa's strategy of focusing on ultra-wealthy shoppers.
Why it is important: The results show that in a polarized luxury market, catering deliberately to top spenders — rather than chasing volume — can be a viable growth strategy even amid a broader sector downturn.
LuxExperience, the owner of Mytheresa, posted rising sales as its strategy of catering to the ultra wealthy helped it navigate a tough environment for high-end fashion. Net sales at LuxExperience B.V. rose 7.6% excluding currency changes in its fiscal fourth quarter, led by Mytheresa, the group's profit engine. Adjusted EBITDA margin is set to rise 2-3% in the current year from 2.1% in the three months ended June.
CEO Michael Kliger said the company is "bucking the trend" by adjusting marketing efforts to where growth is occurring, an advantage he attributes to having no physical store network. The US was a bright spot, with Mytheresa growing 39% there last quarter, even as demand weakened in China. Mytheresa's average basket stands around €875, and its 100,000 most important customers shop every 28 days at even higher spend levels. The company hosts exclusive brand events in locations like Lake Como and Porto Cervo for its top clients, reinforcing its "big spenders, not aspirational buyers" positioning.
IADS Notes: LuxExperience's fourth-quarter results, driven by Mytheresa's focus on ultra-wealthy spenders, sit within a broader pattern of demand splitting between the top and bottom of the luxury market. Coverage from WWD in April 2026 described this polarization taking hold in China, where only brands with sharp positioning and genuine local relevance are still growing while aspirational buyers retreat, and BoF the following month quantified the global scale of that retreat, noting the sector has lost 50 million customers since 2022 as spending concentrates among the wealthiest 2%. Against this backdrop, the restructuring wave among multibrand platforms — examined by BoF in December 2025, which named Mytheresa itself as a competitive benchmark for curation and service over discounting — helps explain why LuxExperience's VIC-focused model has proven resilient where discount-driven peers have struggled. That same appetite for expansion carries risk, as the Financial Times reported in April 2026, when Mytheresa's push into the Middle East ran headlong into a conflict-driven downturn that halved regional luxury sales — a reminder that even a strategy built around resilient top-tier demand remains exposed to external shocks.
Mytheresa owner sales rise as ultra wealthy help luxury platform
Mango rolls out Style Club loyalty programme to UK
Mango rolls out Style Club loyalty programme to UK
What: Mango has launched Style Club in the UK as part of a six-country European rollout, replacing its earlier Mango Likes You scheme with a tiered loyalty structure.
Why it is important: The UK rollout underpins Mango's stated "ambitious expansion plans" in the market, arriving alongside strong UK trading — turnover up nearly 20% in 2025 and 25 new stores opened.
Mango has expanded its Style Club loyalty programme into the UK, alongside Ireland, Italy, Germany, Austria and Switzerland, accessible through its online store and app. The scheme replaces the retailer's earlier Mango Likes You programme, first launched in 2019, and introduces three membership tiers — Style Insider, Style Curator and Style Icon — designed, in Mango's words, to create "a rewarding pathway for customers to get closer to the brand and feel value from being part" of its community.
The UK launch follows what Mango describes as a "successful" rollout of Style Club in France and Spain, and the retailer said the scheme would support its "ambitious expansion plans in the market." Personalisation, Mango added, is a "growing focus" of its wider digital strategy, positioning the loyalty programme as a central piece of how it engages and retains shoppers going forward.
The announcement lands against a backdrop of strong UK performance: turnover grew by nearly 20% in 2025, and the retailer opened 25 stores across the country during the year. Globally, Mango posted turnover of more than €3.7bn in 2025, up 13% year on year.
IADS Notes: The UK launch extends a European rollout that has already covered France and Spain, and follows a period of broader growth investment for the brand: Mango's Italian expansion accelerated through a store-partnership with department store group Coin, which will bring 22 new Mango stores and corners to Italy by the end of 2027, building on nearly 30% sales growth in the country in 2025 (Press Release, June 2026). That partnership sits within Coin's wider transformation plan, which pairs the Mango tie-up with a capital increase of up to €30 million earmarked largely for store modernisation (Fashion Network, June 2026). Style Club's emphasis on personalisation also echoes comments Mango made earlier in the year at NRF's Big Show, where the retailer, alongside Coach and REI, pointed to loyalty programmes and technology-driven personalisation as central to how it retains and engages customers (Inside Retail, January 2026).
Mango rolls out Style Club loyalty programme to UK
US retail sales rebound more than expected in August, import prices surge
US retail sales rebound more than expected in August, import prices surge
What: US retail sales rebound more than expected in August, up 1.2% with core sales surging 1.4%, even as import prices posted their sharpest annual rise since 2022.
Why it is important: The strength of both sales and core spending signals US consumer demand can absorb a Fed rate hike, even as rising import costs point to further inflation pressure ahead.
Retail sales jumped 1.2% in August, the largest monthly gain since March, after a revised 0.5% drop in July. Economists had forecast only a 0.8% rebound, and sales were up 6.0% year-over-year. Core retail sales, which exclude autos, gasoline, building materials and food services, surged 1.4% - the biggest increase since September 2024 - well above the 0.4% forecast and closely aligned with GDP's consumer spending component.
Gains were broad-based: nonstore retailers rose 2.6%, electronics and appliances jumped 1.6%, sporting goods and hobby retailers gained 1.2%, and clothing stores rose 0.7%, with back-to-school demand a key driver. Food services and drinking places, a closely watched gauge of household finances, increased 1.2%. Building materials and garden equipment was the lone decliner, down 0.2%.
Import prices rose 0.7% in August and 7.0% year-over-year, the sharpest annual increase since 2022, driven partly by AI-linked demand for imported capital goods. Together with recent producer and consumer price data, the reports cemented expectations for a Federal Reserve rate hike the same day.
IADS Notes: The August rebound extends a pattern of US consumer resilience tracked over the past year. Sales growth has been consistently stronger than forecast even as households absorbed rising costs, as seen when June sales rose 0.2% excluding gasoline, lifted by nonstore retail and Prime Day promotions, and when May sales surged 0.9% despite Iran-conflict-driven gas price pressure. Further back, September 2025 spending held up even amid inflation and job-security anxiety, with upper-income shoppers and stock-market gains cited as key supports, a dynamic echoed in August's data, where wage growth and equity gains again underpinned demand. The import-price surge in this report also continues a cost-pressure narrative flagged as early as September 2025, when tariffs and price hikes were already pushing shoppers toward resale channels as an affordability response.
US retail sales rebound more than expected in August, import prices surge
China's retail sales of goods, services up 2.5 pct in first eight months
China's retail sales of goods, services up 2.5 pct in first eight months
What: China's total retail sales of goods and services rose 2.5 percent year on year in the first eight months of 2026, with services growth of 4.9 percent outpacing the 1.1 percent rise in goods.
Why it is important: The 2.5 percent cumulative figure is a slight deceleration from the 2.6 percent pace through July, adding a data point to the pattern of stimulus-dependent, uneven recovery already tracked through JD.com's revenue decline and June's monthly drop.
China's total retail sales of goods and services, a key indicator of the country's consumption strength, rose 2.5 percent year on year in the January-August period, according to data from the National Bureau of Statistics released on September 15. Retail sales of services climbed 4.9 percent over the period, well ahead of the 1 percent growth recorded in goods sales. Within services, communication and information services, tourism consulting and rental services, and cultural, sports and leisure services posted the fastest growth.
Retail sales of consumer goods, including goods sales and catering revenue, totalled 32.76 trillion yuan (about 4.84 trillion US dollars) over the eight months, up 1.1 percent year on year. Online retail sales of goods and services reached 13.48 trillion yuan, up 4.6 percent, with online goods sales rising 4.3 percent to 8.42 trillion yuan and online service sales increasing 5.1 percent to 5.06 trillion yuan.
In August alone, retail sales of consumer goods stood at 3.98 trillion yuan, up just 0.4 percent year on year, a marked slowdown from the cumulative eight-month pace.
IADS Notes: The 2.5 percent growth in total retail sales of goods and services for the first eight months of 2026, with services again outpacing goods, extends a pattern already visible when the same NBS series showed 2.6 percent growth through July, driven by a five percent rise in services against a 1.1 percent gain in goods (Xinhuanet, August 2026). That trajectory follows a more volatile earlier stretch, including the sector's first monthly decline since 2022, when property-market distress and weak consumer confidence undercut the effects of government stimulus (Inside Retail, June 2026). The fading of that stimulus was visible at the company level too, when JD.com posted its first quarterly revenue decline since its 2014 listing after a state subsidy programme for electronics and appliances came to an end (Financial Times, August 2026). Services consumption continues to benefit from China's expanding visa-free travel regime, now covering 50 countries and credited with a record 68 million international visitors in 2025 (The Diplomat, August 2026), a structural tailwind consistent with the outsized services growth reported in the latest eight-month figures.
China's retail sales of goods, services up 2.5 pct in first eight months
