Target hires ex-Hilton CMO as chief marketing and guest experience officer

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Sep 2026
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Customer Experience Dive 
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What:  Target has hired Mark Weinstein, who stepped down as Hilton's CMO on September 10, to lead marketing, guest experience, Roundel and Target+ as its new chief marketing and guest experience officer.

Why it is important: The hire fills a leadership gap Target has carried for over a year and lands just as comparable sales and traffic return to growth, signalling a deliberate push to convert reputational recovery into sustained momentum.

Target named Mark Weinstein as its chief marketing and guest experience officer, effective immediately, reporting directly to CEO Michael Fiddelke. He will shape how consumers experience and connect with Target across channels, culture and community, while also overseeing the retailer's media network, Roundel, and its marketplace, Target+.

Weinstein spent more than 16 years at Hilton, serving as global CMO since 2020 across its 28 brands, Hilton Honors loyalty programme and luxury portfolio. He described the Target opportunity as a chance to unify marketing through a consistent brand platform while strengthening loyalty, personalization and the in-store and digital guest experience.

The appointment follows Target's strongest quarter in some time, with comparable sales up 3.8% and traffic up 3.6%. The retailer had operated without a dedicated CMO since Lisa Roath moved to chief merchandising officer of food, essentials and beauty early last year.

IADS Notes: Target's decision to recruit its new chief marketing and guest experience officer from outside retail altogether follows a pattern already visible elsewhere in the sector. Saks Global took a similar step in February 2026, WWD, naming Cheryl Han to a newly unified marketing-and-digital role spanning Saks Fifth Avenue, Neiman Marcus and Bergdorf Goodman, framing the consolidation as essential to restoring growth and stability. Liberty made a comparable bet on outside expertise when it promoted its Lbty fragrance managing director to chief marketing officer, as WWD reported in July 2026, tying brand-building directly to its proprietary-product strategy. Macy's went further afield still, recruiting its new executive creative director from Delta Air Lines rather than fashion, a move WWD covered in August 2026 as part of a broader retail pattern of importing brand-building discipline from other consumer industries. The hire also lands at a moment when Target's leadership has been working to restore trust after a difficult stretch: as Forbes reported in December 2025, the retailer's reputational recovery has been closely tied to CEO Michael Fiddelke, the executive Weinstein will now report to.

Target hires ex-Hilton CMO as chief marketing and guest experience officer