What: Francisco Irarrázaval is leaving Falabella Retail after six years, with Tomás Platovsky appointed to lead the next growth cycle.

Why it is important: The succession shows how Falabella is balancing leadership continuity with a new growth mandate after a major omnichannel transformation.

Falabella Retail’s corporate general manager, Francisco Irarrázaval, will step down on 30 September after six years in the role and leave the company on 1 January 2027. He will support the transition during September and remain as an adviser until the end of the year. Grupo Falabella credited Irarrázaval with leading the retail business through a challenging period, driving transformation, strengthening the value proposition and building a stronger foundation for the future. Irarrázaval said he leaves with a sense of mission accomplished, pointing to a strategy that took time, mistakes and debate to develop but is now producing solid results. Tomás Platovsky, currently general manager of Falabella Retail Chile, will succeed him. Platovsky has 19 years of experience at the company and will lead Falabella Retail across Chile, Peru and Colombia. Grupo Falabella CEO Alejandro González said Platovsky combines deep business knowledge, customer focus, execution skills and results orientation, making him key to the next stage of growth.

IADS Notes: Falabella Retail’s leadership transition marks the handover from a transformation phase under Francisco Irarrázaval to a new growth cycle led by Tomás Platovsky. In September 2026, La Tercera reported that Irarrázaval would step down after six years, with Platovsky, currently general manager of Falabella Retail Chile, taking over responsibility for Chile, Peru and Colombia. The transition also comes as the transformation is producing results. A May 2026 Press Release reported that Falabella Group’s first-quarter profit rose 22%, supported by its integrated physical-digital ecosystem, digital banking, marketplace sellers, store experience and logistics. Perú Retail’s June 2025 coverage showed Peru’s strategic importance, contributing 28% of regional revenue through retail formats, financial services, Mallplaza and digital transformation. Gestión’s February 2024 report on the merger of Falabella Retail and falabella.com teams under Irarrázaval provides important background to the omnichannel transformation now being handed to the next leadership phase. 

Falabella Retail CEO Francisco Irarrázaval leaves after 6 years