
La Fédération Française du Prêt à Porter Féminin has interviewed Selvane Mohandas du Ménil, Director General of IADS.
Interview (English transcript)
Fashion Network has written an article based on IADS' press release reporting the results of its Men's Fashion meeting. The article titled "In department stores, sustainability and gender fluidity are redefining the men's offering" reveals key findings and trends that are highlighted following a meeting gathering the buyers of the member stores.
Read the article below:
Fashion Network Article (French)
IADS press release - Men's Fashion is blurring the codes
The IADS and NellyRodi regularly take stock of the new trends induced by the Covid-19 pandemic through a series of monthly product category workshops. Their last one, which also hosted IMG members, was dedicated to Men's Fashion and highlighted the structural shifts the category is going through.
Between 2019 and 2020, the menswear category revenue globally decreased by 19%. While an estimated 17% rebound is expected this year and a return to its 2019 turnover levels by 2022, the pre-Covid estimates for 2023 and beyond should not be reached.
Menswear fashion represents on average 13% of the business for IADS members and 42% for IMG members, a share that remained stable from 2019 to 2020. However, this apparent stability hides the fact that internal dynamics of the category are different when the focus is placed on pricing or lifestyle.
When it comes to e-commerce, which represented, at the global level, 13.6% of sales in 2017 and is expected to reach 24.4% in 2023, both IADS and IMG members' performances are well above these averages, with noticeable performances in the Premium segment (41% of sales) and Mid-range (37%).
Growth will be fuelled by luxury in speciality stores & mid-range prices in department stores
On average, the Luxury segment accounts for 68% of IMG members' turnover and 9% for IADS members. Despite uncertainties regarding international tourism, IMG members expect the segment to grow in the future, thanks to e-commerce, new brands or new products. Department stores also expect an increase in the long range, but are more cautious due to their dependence on foreign shoppers.
Mid-range prices, the most important part of the business with 34% of IADS members' average business, are expected to significantly fuel department stores' business in the future, thanks to their own private labels or sustainable brands appealing to a new type of customer.
In between, the Premium segment (31% of the business on average for both IADS and IMG members) is expected to remain stable or grow, as this is the other core of the business for both channels, and a key element of their value proposition to customers. At the bottom of the pricing pyramid, the Entry level (25% of the business on average) is also expected to remain stable.
Will the over-dominating casual wear allow a return to office wear?
Casual wear has been more of a tidal wave than a trend in the past years, and the Covid-19 pandemic doubled down on that phenomenon. The segment respectively represents 79% and 65% of IADS and IMG members' Men's Fashion businesses now, and all members expect it to grow again in the future, with the support of sub-categories such as streetwear, loungewear, and a larger acceptance of relaxed outfits in the workplace.
However, in parallel, after such years of "casualisation", the market is expected to make some room again for office wear, currently representing 21% of IADS members and 26% for IMG members' business, as social life returns to normal and customers are hungry for self-expression. However, office wear will probably never return to its pre-Covid level.
The category is evolving at its core, following the societal shifts
In terms of core trends, Menswear fashion is today shaping up according to two directions: sustainability and gender fluidity.
Even though there is a considerable gap between markets in terms of customers' demand, all IADS and IMG members reckon the importance of the sustainability topic and make efforts into addressing it. It can go through arbitration in the brand assortments, or collaborations with brands to echo their own efforts in sustainability.
However, the most important shift taking place is the appearance of new perceptions of masculinity. While GenX and Millennials are still defining themselves according to a single version of masculinity, GenZ is claiming the notion of multi-masculinities. As a consequence, the notion of "gender fluidity" impacts the choices made by retailers in building up their assortments, leading to the creation of dedicated gender fluid offers in their stores. Also, this shift opens new opportunities as female customers become also potential targets for this new part of the offer.
Brand Panorama
Nelly Rodi listed 24 interesting brands to be followed according to the trends they identified:
IADS and IMG members also reviewed the new and/or successful from their own assortments: 42 Luxury brands, 55 in the Premium segment, 42 in the Mid-range segment, and 5 in the Entry-level segment (list available upon request).
Men's Fashion is blurring the codes: towards a more diverse offer for a more complex client
Major changes are happening in the category: in addition to the development of e-commerce, casualisation has tremendously developed in the past few years, shifting the business from traditional workwear to more relaxed styles infusing all price segments. While life goes back to normal, formal wear is starting to slowly gain traction again, requesting constant adjustments in the offer. On top of such changes, the sustainability question, as well as the redefinition of masculinity towards gender fluidity, are adding up new layers of complexity to the category.
IADS - Mens Fashion Meeting - Press release
IADS - Communiqué Workshop Mode Masculine
What: International retail press asks for IADS' opinion on the current options seemingly at hand for Selfridges' purchase.
Why it is important: Although a legend in the retail panorama, and for sure a landmark in the UK, Selfridges does not boast a particular advance when it comes to omnichannel and e-commerce, and no specific synergy would stem from the acquisition of the Harrods and Printemps department stores' owner.
Rumors mention that the Qatar Investment Authority, which already owns shares in Printemps and Harrods, is currently looking at the opportunity to buy the Selfridges group (including Holt Renfrew, Brown Thomas, Arnotts and De Bijenkorf). Other reported contenders would be the Hudson Bay Company (also owner of Saks Fifth Avenue and with a real advance in terms of e-commerce strategy) or Lane Crawford.
IADS' Managing Director joined LSA Live to discuss the topic of "What is the best use of data in the organization of a physical store." IADS shared in a discussion with Salesforce, Qualtrics, Groupe Casino, and LSA.
Check out the replay below.
LSA Live: What is the best use of data in the organization of a physical store (French)
Fashion Network has written an article based on IADS' press release reporting the results of its Leather Goods and Shoes meeting. The article titled "In department stores, shoes are more resilient than bags" reveals key findings and trends that are highlighted following a meeting gathering the buyers of the member stores.
Read the article below:
Fashion Network Article (French)
IADS press release - Leather goods and shoes
The IADS and NellyRodi regularly take stock of the new trends induced by the Covid-19 pandemic through a series of monthly product category workshops. Their last one, which also hosted IMG members, was dedicated to the Leather Goods & Shoes categories, showing very different dynamics in terms of Covid-19 impact and perspectives of recuperation.
Due to the consequences of the pandemic, the Luggage and Bags category globally decreased by -29% in 2019- 2020, to a total value of EUR 102 bn, affecting all segments, including luxury which decreased by -7%. On the contrary, the Shoes category resisted relatively well, limiting the decrease to -1.5%. Such a difference is explained by a fundamentally different demand regarding shoes, which had already transitioned, pre-pandemic, towards a more casual approach (sneakers, comfort shoes, both very much in demand even during lockdowns). As a consequence, it is expected that the return to pre-pandemic levels for shoes will be extremely rapid, with steady growth perspectives in the near future. As the Leather Goods category was more affected worldwide, return to 2019 levels is expected only by 2023. In both cases, digitalisation has been and will remain a driving force: online sales, which represent 20% of both categories today, will grow to 22% in 2023.
Leather Goods: Luxury and digital investments are key, while sustainability is not yet a silver bullet
Contrasting with the global situation, department stores managed to keep the business under control and stable in 2019-20. Leather goods including bags, which represent a business share of respectively 10% and 12% for IADS and IMG members, will be driven in the future by two key forces:
On product-related aspects, functional leather bags will continue to dominate the market (60% of sales). Demand for sustainability is growing, but not there yet: for instance, fake leather represents only 20% of the business. The importance of sustainable products the future will largely depend on the developments in responsible alternative to leather, especially in Europe (eco-friendly products are only 6% of sales right now). For practicality and casualisation reasons, textile bags will develop in the future (12% of sales in 2020), at every price points.
Shoes : customers request casual items online and statement pieces in store
On average, this category represents respectively 5% and 14% of total sales for IADS and IMG members. The midrange price segment is the strongest asset for department stores with a 44% business share. Together, the Luxury and Premium segments represent 27% of sales. In fashion stores such as IMG members, occasion and evening footwear is the biggest part of the business (55%). Here again, Luxury, Premium and Mid-range segments are expected to grow, while there is, again, less consensus regarding the Entry price point segment (22% of the business). The Shoes category is a key pillar for the future, provided there is an acceleration of digitalisation (currently representing between 8% and 19% of the business).
The "browse online try in store" is an important shopping pattern 2 to be taken into consideration, as there is a significant difference between online and in store purchases: casual footwear and sneakers are easily bought online, while occasion wear performs better in store.
On the product aspect, comfort categories including sneakers (the hero category: 45% to 50% of the business) drive sales, at the expense of work and formal footwear (18% of sales today). On the fashion aspect, buyers forecast the increase of ceremony items (including a refreshed demand for statement pieces) thanks to social events returning. As a consequence, the shoe business will stretch from ultra-casual to highly sophisticated products.
Brand Panorama
During the workshop, Nelly Rodi identified 40 brands to watch, corresponding to 3 key trends.
Multiple adaptations required
While Leather Goods has been a challenged category, department stores resisted better than the market on average. Shoes have proven to be resilient to Covid and are seen as a safe bet for the future. At the macrolevel, the casualisation of both categories is strong and here to stay, impacting buyers' selections of brands. On top of that, to remain relevant to younger generations, Leather Goods & Shoes offer will have to wholly embrace sustainability and personalisation, to be conveyed through efficient online/offline bridges.
IADS - Leather Goods and Shoes Release
IADS - Communiqué Workshop Maroquinerie et Chaussures
The IADS and NellyRodi regularly take stock of the new trends induced by the Covid-19 pandemic through a series of monthly product category workshops. Their last one was dedicated to Home & Decor. It appeared that the category, in addition to being naturally well-equipped to be resilient in Covid-19 times, has a solid basis to keep on contributing to department stores' growth in the near future.
The department stores' Home & Decor business fared well during the pandemic, as, instead of spending on fashion during lockdowns, consumers bought care, leisure and home-related products. As a result, furniture, homeware and household appliances' global market share increased by +20% between 2019 and 2020, mainly online.
On average, IADS members' Home & Decor businesses grew from 15% of their total sales in 2019 to 17% in 2020, with more room for growth. The most important category is, and will remain, Home Accessories (62% of the business), followed by Household Appliances, Furniture and Electronics.
The pandemic-induced forced digitalisation contributed to the acceleration of the category, with the online sales share of the business expected to globally grow from 14% in 2019 to 18% in 2023.
It is notable that, when compared to other product categories, Home & Decor has already reached maturity in terms of e-commerce share: members' e-commerce share is currently 39% for Household Appliances (a segment that was historically already distributed by distance) and 24% for Furniture and Home Accessories.
E-commerce will fuel its expansion thanks to new products and innovations from suppliers fully embracing the capabilities developed by department stores: marketplaces, new selling methods bridging digital and physical retail (live streams, drop shipping, click & collect, in-store ordering…).
However, the high level of digitalisation of the category involves the presence of pure players who might trigger a price war, putting in particular Household appliances and Electronics segments at risk.
Taking into consideration economic, environmental and identity issues, consumers want their home to be unique, agile, virtuous and protective. Consequently, sustainability is now a basic expectation.
Beyond that, new and successful product trends were identified during the Covid-19 pandemic, with questions on their durability in time:
For retailers, making the most of these new trends implies in-store additional footage, inspirational set-up and an effort on the brand assortment (a mix of lifestyle and trendy brands, smaller niche brands and DNVBs), to enhance customer experience and differentiate from competition.
Nelly Rodi introduced 40 brands and/or solutions to be followed and 4 designers to watch:
IADS members listed 52 successful Furniture brands, 78 in the Decoration & Home Accessories segment, 8 in the Electronics segment and 40 in the Household Appliances segment (list available upon request).
While the Home & Decor business is expected to continue growing in the future, retailers will be cautious with the type of products being pushed, as it requires significant footage and investment.
Trend durability in time is therefore key: given that some at-home activities such as cooking could slow down with restaurants reopening and life going back to normal, it is less profitable for retailers to capitalize on this segment.
On the contrary, as partial home office appears to be here to stay, the Furniture, Home improvement and Decor segments are areas of investment for retailers. Customers health concerns should also support the business, generating additional cross selling opportunities with the Wellness category, another successful area of business for the IADS members.
download PDF (English) - Home & Decor: a resilient category during the pandemic
Download PDF (French) - Communiqué Workshop Maison et Décoration
On the occasion of the start of the school year, Made in France Première Vision, in partnership with the Institut Français de la Mode and R3iLab, is examining the new collaborative approaches implemented by French players in the textile, leather and clothing sectors.
On 9 September from 1pm to 2:30 pm, IADS' Christine Montard will join a panel on the topic, "Competitiveness, Made in France productions and markets."
Read more about the event from Fashion Network's article (in French) and register to the event below.
Fashion Network's article on the event:
IADS' managing director was interviewed by BSPK on the subject "Talking to Customers: What Regional Department Stores Can Teach Flagships."
Find a summerized transcript of the interview below.
Talking to Customers: What Regional Department Stores Can Teach Flagships
The IADS and NellyRodi regularly take stock on the new trends induced by the Covid-19 pandemic through a series of monthly product category workshops. Their last one, which also hosted IMG members, was dedicated to Women's Fashion and highlighted the difficulties experienced by this category.
Fashion sales decreased by -20% in Europe and -23% in the US from 2019 to 2020, and the recovery is not yet in sight in 2021: McKinsey expects European sales to be somewhere between -12% to -24% this year compared with 2020, and between -6% and -16% in the US, with China being the only market to fully recover. Everywhere, the pandemic accelerated trends that pre-existed on the fashion market:
Coupled with the 2020 tourism slump and lack of visibility on the recovery of this retail-essential industry, the situation forced retailers to contain the losses in the fashion category, which represents 21% of the total turnover for IADS members, and 48% for IMG members, by addressing local customers through digitalisation, refreshed instore experiences, and a new product offer.
Since the e-commerce category's share is between 5% to 16% of the total business, with significant potential (Bain & Company estimates that it should reach 60% in the future), the answer to the customer contradiction has to be digital: retail technology can help create 1-to-1 relationships between retailers and customers, through livestreams, FaceTime or WhatsApp sales, free 'book online, try in store' services, or in-store curated product boxes sent to top customers & coupled with speedy deliveries.
During the workshop, NellyRodi identified 24 brands to watch:
IADS and IMG members also reviewed together the new and/or successful brands from their own assortments: 17 in Luxury, 41 in Premium and 28 in Mid-range segments (list available upon request).
After months of new customer habits during the pandemic (most notably the work-from-home-induced new habits), growth for the Women's Fashion category will be fuelled online, forcing retailers to build relevant bridges between stores and digital. Department stores will also have to deal with customers' contradictory expectations, from 'slow life' to instant product availability. New opportunities stand in new models such as second-hand, rental and DNVBs, which could represent a way to combine customer expectations, economic necessities, and adaptation to the unprecedented fashion shift that took place during the pandemic.
download PDF (English) - Women's Fashion category shifts
Download PDF (French) - Communiqué Workshop Mode Femme
Fashion Network has written an article based on IADS' press release reporting the results of its Women's Fashion Merchandising meeting. The article titled "In department stores, women's fashion is polarized between comfort and assertive creativity" reveals key findings and trends that are highlighted following a meeting gathering the buyers of the member stores.
Read the article below:
Fashion Network Article (French)
IADS Press Release - Women's Fashion meeting
IADS was quoted by Bloomberg on its positive outlook of the reopening of La Samaritaine in Paris, despite the lack of tourism.
Read the article below.
Landmark Parisian Store Reopens in City Short of Tourists
Journal du Textile shared the Association's outlook on the return of tourism and the importance of local business for department stores.
Read the article below.
Another type of tourism is needed for businesses (French)
IADS' general manager joined Volcan Design and CA COM Groupe in a discussion about the current state of retail and department stores in Paris with La Croix.
Department stores see a great future (French)
Selvane Mohandas du Ménil sat down for an interview with Alan Treadgold with Candezent Advisory to talk about how IADS members are weathering the pandemic and recovery. Innovative efforts of all members were highlighted to give a global perspective on how important department stores are to their communities in times of need.
Fashion Network has released an article titled "How to relaunch French luxury internationally" citing IADS' Managing Director's take that department stores and brands need to create a "digital ecosystem" where everything must be integrated. He stated, "Tomorrow, we will no longer be able to be satisfied with simply selling products, but we will address a community."
Read the article below:
Fashion Network Article (French)
Fashion Network has written an article based on IADS' press release reporting the results of its Sport and Lifestyle Merchandising meeting. The article titled "In department stores, sportswear envisioned as a segment of the future" reveals key findings and trends following a meeting gathering the buyers of the member stores.
Read the article below:
Fashion Network Article (French)
IADS Press Release - Sport and Lifestyle Merchandising Meeting
The International Association of Department Stores (IADS) launches the first ever global observatory dedicated to the department store format, as part of its benchmarking and analysis role.
The 2020 Covid-19 global pandemic accelerated and amplified existing fractures and challenges for the department store format. If some spectacularly failed, such as JC Penney and Lord & Taylor in the US, Onuma in Japan or Debenhams in the UK, other companies showed a surprising agility and adaptation to harsh conditions. They modified their offer, sold new products or services in a novel way, and wholly embraced e-commerce, including marketplaces (which are a digital iteration of their original activity). It is telling that, after almost 2 years of difficulties, new projects decided prior to the pandemic are maintained, be it in Europe with La Samaritaine (2021), El Corte Inglés Castellana in Madrid (2020), or in the rest of the world, with Falabella planning new stores in South America, SKP, The Mall Group or SM in Asia, Galeries Lafayette and Printemps in China.
This dynamism and resilience, coupled with a data notoriously difficult to access (due to a wide variety of formats, business models and ownership), should generate a keen interest and make department stores a privileged topic for observation. This is the reason why IADS is launching a tool to monitor progress and provide objective data as a base for discussion and comparison, for a department store market whose size is estimated at between €400 and €600 billion.
The IADS 100 is a list of 100 international and significant department stores, selected as a representative sample of the format, be it in terms of size variety, model and market position. The ambition of this list is not be exhaustive, nor a ranking of the largest or most successful companies, but a tracker, compiling and comparing data to understand the present and the future of this somewhat challenged format.
Department stores, even if they still adhere to common principles (free entry, fixed price, size, assortment width), became diverse and more complex with the years:
Some of these characteristics are specific to locations, with Asian companies tending to favour a concession model, for example, or some of the large US companies resulting from decades of mergers and takeovers. Highest growth is taking place in Asia, while the most fragmented continent is Europe and the most consolidated is the Americas.
The IADS 100 tracks 39 companies from Asia (€88 billion turnover), 34 from Europe (€55 billion), 17 from Americas (€67 billion), and 10 from MEA (€7.6 billion), for a total monitored turnover of €218 billion (between 37% and 54% of total market size).
The tracker is a work in progress and aims at collecting verified and comparable information as much as possible: due to the fact that it deals with a variety of business models, perimeters, fiscal years and even reporting standards, the value of the IADS 100 will grow with time, as the list evolves dynamically.
download PDF (English) - Launch of IADS 100
Download PDF (French) - Lancement de l'Observatoire IADS 100
The IADS and NellyRodi regularly take stock on the new trends induced by the Covid-19 pandemic through a series of monthly product category workshops with the Association stores members. Their last workshop, dedicated to the Sportswear category, underlines its resilience during the health crisis.
During the course of 2020, the Covid-19-related lockdowns deeply changed customers' behaviour and habits when buying products from the Sportswear category:
As a consequence, Sportswear category as a whole resisted better in 2020 than other categories which were more impacted: while apparel category globally decreased by 19% in 2020, the sport category limited the decrease to -7.7% according to McKinsey, reaching a global turnover of €284 billion. Return to growth is expected to take place as soon as 2021, with a planned growth of +9.8% compared to the 2019 pre-pandemic level. This growth is fuelled on the long range by new usages and behaviour, and is anticipated to take place both on mature markets and newer ones. The US market, the global leader with a third of the worldwide sales, is expected to grow by +14% over the 2019-2024 period. In the same way, it is expected that the Chinese market, where sporting activities are booming, will grow by +71% on the same period, reaching €71 billion turnover and increasing its worldwide market share to 19%, from 14% currently.
IADS members' buyers all consider the Sportswear category as one of their best product categories in terms of growth potential. On average, this category represents between 6 and 12% of their turnover, with an average of 25% online.
IADS members' buyers divide the Sportswear category into the 4 following segments: :
In terms of sales results, the domination of blockbuster brands is here to stay: Nike (dominating all segments), Adidas (losing ground on the technical segment), Under Armour and Garmin, the latter gaining traction in the Technical segment. In parallel, among brands already present in stores and with a notable growth, IADS members identified the following: Everlast, Theragun, Suunto, Amazfit, Acronym, Titika, Stronger, Ultracor, Deha, Juvia, Lourdes, Oceans Apart, On Running, Diemme, Tamanaco, Gymshark, Bogner.
While the Hybrid product category has surged over the past years to reach half of the sales, the pandemic consequences only accelerated the trend which is here to stay and grow. Whether it's fashion or sport-oriented, the Streetwear segment will continue developing thanks to new lifestyles, helping department stores to appeal to a younger customer. Finally, the Technical segment, which grew thanks to at-home exercising equipment, will keep on growing thanks to the possibility to resume outdoor or team-sports practices.
While stores are gradually reopening after lockdowns, the organisation of new events and proposal of unprecedented services will be key to attract customers in store, once more emphasizing the critical key role of customer experience.
download PDF (English) - Merchandising Sports Release
Download PDF (French) - Communiqué Workshop Merchandising Sports
Selvane Mohandas du Ménil was invited to give IADS' perspectives and take on the current state of the department stores market to Joor, the leading wholesale platform, partner of LVMH, Kering and others. It was the perfect occasion to show IADS members' commitments and actions during these challenging moments, as well as their upcoming projects.
IADS General Manager Selvane Mohandas du Ménil was interviewed by LSA Conso on how our members successfully adapt to customers' new expectations.
Read below the transcript of the article (in French and English):
Transcript interview (English)
IADS General Manager Selvane Mohandas du Ménil was interviewed by Retail Detail and highlights that "digital is a tool, not a goal".
Read below the transcript of the article:
Transcript interview (English)