Walmart wants employees to make more last-mile deliveries
News
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Sep 2023
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Retail Dive
What: Walmart plans to increase the involvement of its employees in last-mile deliveries.
Why it is important: Walmart will be able to enhance its delivery capabilities and keep up with the surge in online ordering.
Currently, the number of deliveries made by Walmart associates is small in comparison to those handled by independent contractors, particularly through the Spark Driver platform. However, as Walmart expands its last-mile network, it intends to own more vehicles and have employees deliver more orders. The company has previously experimented with using store employees for deliveries but ended the pilot program in 2018.
