John Lewis Chair is facing growing discontent

News
 |  
May 2023
 |  
Forbes
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What: John Lewis Partnership has a very different capital structure, and its employees are also its shareholders.

Why it is important: The transformation plan of the company is painful and long, the Chairwoman of the company might pay the price of such issues as the partners of the company are growing discontent.

John Lewis Partnership (JLP), once a paragon of British retailing excellence, is facing challenges as its performance declines and the unique business model comes under scrutiny.

JLP Chair, Dame Sharon White, might face a secret vote of confidence due to growing concerns. Losses have increased to USD 294.6 million, leading to the appointment of the first group CEO, Nish Kankiwala, and the abandonment of staff bonuses. A controversial plan to sell a minority stake in the partnership-owned business has caused protests.

While the confidence vote is not binding, a significant rebellion could increase pressure on White. Despite this, White remains positive about the industry and insists that being purpose-led is still key. JLP is exploring new revenue streams, such as private rental apartments above its Waitrose stores, but critics argue that the company should focus on retail fundamentals.


John Lewis Chair is facing growing discontent