What: Harrods has published its inaugural Environmental, Social, and Governance (ESG) report, highlighting progress and setting new sustainability goals.

Why it is important: This report marks a significant step in Harrods' commitment to sustainability, showcasing its efforts in reducing carbon emissions, enhancing product circularity, and promoting diversity, equity, and inclusion within the company.

Harrods has unveiled its first ESG report, detailing the luxury retailer's progress in sustainability efforts over the past year. Key achievements include a 2.4% reduction in Scope 1 and 2 carbon emissions, significant energy consumption reductions at its Knightsbridge store, and the installation of solar panels at its Thames Valley Distribution Centre. Harrods aims to cut absolute Scope 1 and 2 greenhouse gas emissions by 90% by 2030. The report also highlights initiatives such as repair and rental services, replacing PVC shopper bags with sustainable alternatives, and launching a responsible sourcing program. Harrods has introduced a data capture campaign to better understand its workforce demographics and has launched a new community strategy with key charity partners. Despite acknowledging the challenges of operating in a historic building, Harrods remains committed to advancing its sustainability goals.

Harrods dives into first ESG report, makes progress but lots still to do