What: Coresight compiled a report on the suppliers they consider as the most important when it comes to innovation in the last-mile delivery process.

Why it is important: Last-mile delivery is one of the costliest and most complex parts of the retail supply chain that can greatly impact a retailer’s ability to deliver excellent customer service and drive top- and bottom-line business growth.

The use and integration of innovative retail technologies and strategies are key for retailers looking to overcome last-mile delivery obstacles and provide their customers with a superior delivery experience.

The global last-mile delivery market totaled an estimated $128.5 billion in 2022 and is set to reach $200.4 billion by 2027.

In this report, Coresight discusses the US last-mile delivery landscape and opportunity, and identify the next generation of retail innovators in the space. By improving their last-mile delivery capabilities, retailers can offer their customers a superior end-to-end shopping journey that can drive customer loyalty and revenue.

They analyze, evaluate and score the top 10 companies based on their relative performance on a two-factor evaluation scale: level of innovation and market potential. Coresight categorizes the companies into three areas of innovation:

-    Robotics and autonomous vehicles

-    Delivery management platforms

-    Warehousing, micro-fulfillment centers (MFCs) and courier delivery

Companies mentioned in this report are: Bringg, Darkstore, Dropoff, Fareye, Locus Robotics, Nuro, Onfleet, Point Pickup, Starship Technologies, Veho.

Last-mile delivery innovators