Zara UK launches repair and resale services
News
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Oct 2022
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WWD
What: Customers can bring any Zara garment into one of its 60 UK locations or send it online to be repaired for a fee that covers the service and shipping.
Why it is important: Zara is also entering into the resale market by offering customers the ability to sell their pre-owned Zara garments through their own platform.
Customers can scan the barcode on either the hangtag or interior tag to have the photos and product information automatically uploaded. Sellers do not have to pay, but buyers will be charged a 5% service charge and a 1-pound fee.
In addition to the platform and repair services, Zara is extending its clothing collection and donation program.
