Where is luxury going?

News
 |  
Apr 2026
 |  
The Robin Report
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What: Luxury brands are rethinking their strategies as market contraction, brand dilution, and changing consumer expectations challenge the sector’s traditional growth model.

Why it is important: This reset highlights the need for luxury brands to refocus on authenticity, quality, and emotional connection as new generations and economic pressures reshape the market.

The global luxury sector is experiencing a profound reset, as economic headwinds, brand dilution, and shifting consumer values force legacy brands to reconsider their growth strategies. With sales growth slowing, prices nearly doubling since 2019, and consumers increasingly questioning the value proposition, luxury brands are under pressure to deliver genuine quality and authenticity rather than relying solely on marketing and storytelling. The rise of resale as both an investment and a status symbol, particularly in markets like China, underscores the evolving relationship between luxury, wealth, and generational transfer. At the same time, the sector faces the challenge of cultivating new luxury customers—especially the “accidental rich” and next-gen aspirational buyers—through education, service, and emotional intelligence. Social media influence, the demand for experiential retail, and the need for highly trained sales associates are reshaping the in-store experience and customer relationships. As the market becomes more selective and value-driven, the future of luxury will depend on brands’ ability to balance exclusivity, craftsmanship, and meaningful engagement with both established and emerging consumer cohorts.

IADS Notes: The luxury sector’s current reset is marked by a convergence of economic headwinds, generational shifts, and evolving consumer values, as documented in recent IADS sources. WWD in April 2026 highlights the deepening polarisation in China’s luxury market, where only brands with clear positioning, authenticity, and emotional resonance are achieving growth, while domestic players and accessible luxury gain ground. The Financial Times in January 2026 explores India’s emergence as a key growth market, with global brands adapting to new consumer cohorts, cultural authenticity, and the rise of experiential and accessible luxury. WWD in September 2025 details how tariffs and price hikes are accelerating the shift to resale, with luxury shoppers seeking value, authenticity, and sustainability, prompting brands to expand accessible lines and partner with resale platforms. Forbes in June 2025 and The Robin Report in March 2026 both underscore the contraction of the global luxury market, the loss of 50 million customers, and the growing importance of digital engagement, authenticity, and customer experience—especially among Gen Z and new wealth segments. Collectively, these sources illustrate that the future of luxury depends on a renewed focus on quality, authenticity, and emotional connection, as brands navigate a structurally more selective, value-driven, and digitally engaged global market.

Where is luxury going?