What: For the BCG, implementing AI mainly means transforming minds.

Why it is important: Tech usage is not a decision, it begins with people.

The promise and complexity of implementing generative AI can delay adoption. Leaders need clarity on where and how it can enhance productivity and transform processes in their organization. BCG's diagnostic provides this clarity so companies can set the right ambitions, define a roadmap, make key choices, and orchestrate the AI-enabled transformation to capture value quickly.

The BCG evaluates the potential productivity impact of AI on every function and activity level. This shows the highest value pools, ensuring companies prioritize the most promising uses of AI. It also assesses how jobs and skills need to evolve to optimize results. This shapes workforce strategy and change management to equip people to harness AI's potential.

With diagnostic insights, companies can set realistic yet aspirational goals for AI, map deployment waves starting with quick wins, make decisions on tracking success and driving adoption, and orchestrate the transformation through coordinated upskilling, workflow redesign, and change management. This creates maximum enterprise value. Without a diagnostic, even digitally mature firms risk wasted investment and missed competitiveness from AI.

BCG's diagnostic cuts through the complexity, so companies can confidently leverage AI to enhance productivity, reimagine processes, support their workforce through the transition, and lead in their industries.

The path to generative AI begins with a workforce diagnostic