In an interview for the ‘Future of Department Stores’ series, Philippe Houzé, current chairman of the IADS member Galeries Lafayette Group, gave his vision on the future of department stores, and the Galeries Lafayette brand in particular. For instance in believes that stores will have to become phygital, mixing both physical and digital shopping, in order to reach to every customer. Also, talking about expansions, he mentioned the latest Galeries Lafayette store openings locally: Galeries Lafayette Champs-Elysées,  and Galeries Lafayette stores in the shopping centres Beaugrenelle in Paris and Royal Hamilius in Luxembourg. All three are very different unique shops that offer an assortment adapted to their local environment to cater specific segments of customers.

Read Philippe Houzé’s full interview below

Philippe Houzé: The future of our department stores will be ‘phygital’