An article in the Financial Times magazine looks at high-end department stores and their future. Quoting The Future Laboratory and other commentators, the article mentions Selfridges, Liberty, Harrods, Harvey Nichols, Saks, Nordstrom, Neiman Marcus and others, and takes the view that the department store has to become a place where customers will be able to play, live, work, dine, exercise and have fun.

see article