What: According to analysts and solution providers, retailers have upped their inventory management game while also investing in digitalization, e-commerce, and supply chain logistics.

Why it is important: Brands and retailers are investing in operational efficiency as online sales growth plateaus while pandemic-born services remain popular, further complicating fulfillment.

Retailers and brands are sharpening their e-commerce and operational capabilities while putting a lot of focus on supply chain logistics as anywhere up to half of the margin organizations are making could be leaked because of delivery.

Additionally, with services like BOPIS remaining popular, retailers are laser-focused on operational capabilities to ensure the best service while not overspending in terms of labor.

Supply chain, inventory management are top priorities for retailers