Saks.com introduces Saks Stylist service
What: Saks Stylist is a complimentary personal stylist and shopping service that combines proprietary technology and real-life styling expertise.
Why is it important: This service focuses on making online luxury shopping exciting and easy. Stylists are from all over the country and work remotely allowing for a wide range of hours. It also helps cut down or eliminate returns. The combination of AI and a personal touch by a real-life stylist really pinpoint what somebody will like which reduces the amount of items a client will want to return.
Customers take a quiz on Saks.com giving details on their personal style and needs, such as favorite designers, colors and their body type. They will then be matched with a personal stylist who will provide curated recommendations within 24 hours. The customer can reengage their stylist for assistance at any time in the future once the initial relationship is established.
