Retail rarity: a department store rises in Brazil

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Sep 2026
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WWD
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What: Brazilian luxury conglomerate JHSF has opened CJ Fashion, a three-level, 4,000-square-metre department store carrying about 150 brands inside its Shopping Cidade Jardim mall in São Paulo.

Why it is important:  It inverts the usual reinvention path: rather than shrinking a legacy store, JHSF scaled a private shopper service into a physical format, using clienteling data to decide what to stock.

JHSF, the São Paulo group whose luxury ecosystem includes malls, hotels, homes and a private airport, has opened CJ Fashion, its first department store, inside Shopping Cidade Jardim. The store covers more than 4,000 square metres across three levels and carries about 150 brands spanning fashion, jewellery, beauty, accessories, gastronomy, furniture and books.

CJ Fashion began as the mall's e-commerce platform, which JHSF later discontinued and converted into a private shopper service. Within six months, that service matched the former e-commerce sales at a fraction of the cost, and 80% of purchases ended with clients messaging shoppers for advice. JHSF opted for its own store after concluding it would appeal more to clients than importing international department stores.

The retailer does not own the inventory: brands hold the stock, except for collaborations and first-to-market brands, while CJ Fashion curates the assortment and runs service. Specialists assist across categories, and a unified checkout handles all purchases. The line-up mixes Balmain, Brunello Cucinelli, Zimmermann and Latin America's first Tom Ford Beauty shop with Brazilian labels and a residency programme for local creators. CEO Augusto Martins said the model was designed to be replicated in other JHSF developments and other countries.

IADS Notes: CJ Fashion enters a market where the department store model never took hold: Brazil built fashion chains such as Lojas Renner and Riachuelo and mall operators such as Iguatemi instead, even as Latin America's five largest department store groups grew combined revenue 10% and profit nearly 48% in 2025 on integrated ecosystems spanning banking, credit and property (The Robin Report, September 2026). JHSF's move extends the mall-operator logic seen at Iguatemi, which anchors its luxury shopping centres in gastronomy, culture and service, supported by a loyalty programme of over a million active members (WWD, February 2026). CJ Fashion's stock-free model, in which brands hold the inventory, echoes the structure Saks Global adopted on exiting bankruptcy through over 350 concession and consignment agreements, a set-up that lowers inventory risk while reducing margin potential and fragmenting customer service (WWD, June 2026); CJ Fashion's unified checkout and cross-category specialists address that last weakness directly. Its compact, curation-first format also sits alongside other recent experiments in smaller, selective formats, from Boyner Group's Communité in Istanbul, where buyers act as curators and about 60% of brands are new to Turkey (WWD, September 2026), to Falabella's 1,800-square-metre specialised store in Angol, which extends its assortment through Click & Collect in an underserved city (Falabella press release, July 2026).

Retail rarity: a department store rises in Brazil