Nordstrom.com wants to become the ‘Spotify of fashion’ with new marketplace

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 |  
Apr 2024
 |  
WWD
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What: Nordstrom has launched a new digital marketplace platform, aiming to significantly expand its online product assortment while maintaining a curated, customer-centric approach.

Why it is important: This initiative represents a strategic expansion of Nordstrom's digital presence, enhancing its competitiveness in the e-commerce sector. By broadening its product offerings and enabling easier access to emerging trends, Nordstrom aims to improve customer engagement and revenue, aligning with consumer demands for a more diverse and dynamic online shopping experience.


Nordstrom's new digital marketplace, part of its strategic push for digital growth, went live with a selection of brands that include Dippin’ Daisy’s, Maison de Sabre, and Tracksmith. The platform aims to triple the online product assortment in the coming years while ensuring the offerings meet Nordstrom's high standards for quality. This move is designed to complement the existing in-store experience by leveraging a marketplace model, where Nordstrom handles customer interactions and service directly, distinguishing it from other marketplace models. The company plans careful expansion of this platform to ensure quality and customer satisfaction. This strategic shift underscores Nordstrom's commitment to adapting its business model in response to evolving market conditions and consumer preferences.


Nordstrom.com wants to become the ‘Spotify of fashion’ with new marketplace