What: The department store recently learned that an unauthorized party obtained personal information associated with certain Neiman Marcus customers' online accounts in May 2020.

Why it is important: Customer data security is an issue for retailers and Neiman Marcus' investigation is ongoing.

The personal information for affected Neiman Marcus customers varied and may have included names and contact information; payment card numbers and expiration dates (without CVV numbers); Neiman Marcus virtual gift card numbers (without PINs); and usernames, passwords, and security questions and answers associated with Neiman Marcus online accounts.

Approximately 4.6 million Neiman Marcus online customers are being notified of this issue.

Promptly after learning of the issue, NMG began taking steps to protect its customers, including requiring an online account password reset for affected customers who had not changed their password since May 2020. NMG has set up a dedicated call which is open seven days a week

Neiman Marcus Confirms Unauthorized Access to Customer Online Accounts