Marks & Spencer Expands Online Platform with More Guest Brands

News
 |  
Aug 2021
 |  
Business of Fashion
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What:  British retailer Marks & Spencer is going to add more guest clothing and footwear brands to its website.

Why it is important:  The initial wave of brands increased traffic and attracted new customers.


M&S decided to shift its strategy last year by selling other brands to broaden its appeal.  The early findings on brands driving frequency have been encouraging, with traffic on M&S.com growing and new customers who buy into a guest brand returning to make their second purchase over 10 days sooner than those who don't buy into brands.

Whilst ‘Brands at M&S’ is predominantly an online offer, M&S plans to extend an in-store trial to five stores.


Marks & Spencer Expands Online Platform With More Guest Brands