M&S Simply Food is UK's favourite retailer

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Nov 2017
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M&S Simply Food is UK's favourite retailer
M&S Simply Food is UK's favourite retailer


M&S Simply Food has just been voted the UK's favourite retailer. The consumer poll of 13,000 shoppers by OC&C Strategy Consultants saw it taking top spot from last year's winner Amazon. It beat John Lewis into second place with beauty chain Lush in third, Amazon fourth (but scoring particularly well with Millennials), Apple fifth and M&S generally in sixth place. Overall, the position of M&S's food category rather than its general merchandise stores, and Lush's place in the top three, underlined how specialists retailers are proving ever more popular with UK consumers. Those offering a single category such as food, beauty, shoes or clothing were the most improved in terms of having a high quality image this year.