M&S aims to boost e-sales with click & collect developments

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Mar 2020
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British retailer M&S is boosting its website business by extending its click & collect next-day orders cut-off by a further three hours in the UK (to 11pm). The retailer, which claims nearly 9 million website visits a week, is also trialling new two-hour express click & collect service across 17 of its larger stores -currently around 70% of its online orders are collected in an M&S store. M&S said the newly improved proposition "is an important part of better serving customers for the future", as the UK click & collect market is expected to be worth almost £10 billion by 2023.


M&S aims to boost e-sales with click & collect developments - Full article by fashion network