Kith debuts loyalty programme with members-only merch

News
 |  
Feb 2024
 |  
Retail Dive
Save to favorites
Your item is now saved. It can take a few minutes to sync into your saved list.

What: Kith introduces a multi-tiered loyalty program, offering members exclusive merchandise, early access to products, VIP event invitations, and more.

Why it is important: The move by Kith to debut a loyalty program underscores the growing trend among retailers to enhance customer engagement and retention through exclusive rewards and experiences. This strategy reflects the competitive landscape of the retail industry, where brands seek to foster a strong community of loyal customers by providing unique value and incentives beyond traditional purchasing transactions.

Kith has rolled out its Kith Loyalty program, a three-tiered initiative designed to reward its customers with a range of exclusive benefits, including custom items, early product access, and VIP event invitations. To celebrate the launch, Kith released the Molecule Exclusives collection, featuring apparel, accessories, and limited-edition footwear in collaboration with Adidas. The program encourages active participation by allowing members to earn points through various interactions, such as contests, app engagement, and store visits. This launch aligns with a broader industry trend where brands like Under Armour and Hanna Andersson are investing in loyalty programs to enhance customer loyalty and drive engagement, indicating a shift towards more personalized and experiential retail strategies.


Kith debuts loyalty program with members-only merch