John Lewis to boost staff pay with GBP 116m investment

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Mar 2024
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Retail Gazette
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What: John Lewis Partnership announced a significant 10% pay increase for its staff as part of a GBP 116 million investment, marking the most substantial raise across the retail sector this month.

Why it is important: This move is particularly noteworthy as it represents the highest pay boost within the retail industry, surpassing even Tesco's considerable GBP 300 million investment in its workforce. It reflects John Lewis Partnership's commitment to supporting its employees amidst challenging economic conditions and a competitive retail environment. The decision not only sets a precedent for fair employee compensation in the sector but also illustrates the company's strategy to attract and retain talent by improving worker satisfaction and loyalty.

The John Lewis Partnership, which encompasses both John Lewis and Waitrose, is set to announce a record 10% pay increase for its employees, a part of a GBP 116 million investment, during the presentation of its full-year results. This increase positions John Lewis as a leader in employee compensation within the retail sector, outpacing major competitors like Tesco and Currys. This adjustment, effective from April 1, aims to elevate the minimum pay rates to GBP 12.89 in London and GBP 11.55 per hour nationwide. The pay rise comes at a crucial time for the retailer, which is navigating a period of challenging trading conditions and undergoing a comprehensive turnaround plan under Chair Dame Sharon White. Despite forecasting another tough year, the company has signaled optimism about its financial performance, promising a rebound from last year's GBP 234 million loss. This strategic investment in staff pay highlights John Lewis's dedication to its workforce and its broader ambitions for business recovery and growth.


John Lewis to boost staff pay with GBP 116m investment