John Lewis moves HQ and extends same-day delivery service to more cities

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 |  
Jul 2023
 |  
The Retail Bulletin
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What: John Lewis is downsizing its headquarters and is extending same-day delivery service to more cities and enhancing other services.

Why it is important: The store is expanding the service following the success of the initial launch in London.

The service will now be available to customers in Manchester, Leeds, and Birmingham. Customers who order products online before 10 am can receive their purchase between 7 pm and 10 pm the same evening for the cost of GBP 9.95.

The store has also improved other services such as its click and collect as well as reinstating its deliveries of large items in Northern Ireland.

John Lewis's move is expected to take place next summer when the company will move from Victoria to Pimlico. The relocation is in response to thousands of employees choosing to work from home.


John Lewis extends same-day delivery service to more cities