John Lewis chair Dame Sharon White: ‘We’re back on track and fit for the future’

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Jun 2024
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Retail Gazette
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What: Dame Sharon White, Chair of John Lewis Partnership, asserts that the business is "back on track" and poised for future growth as she prepares to step down in September.

Why it is important: This announcement highlights John Lewis's recovery and strategic positioning after navigating significant challenges like the pandemic and inflation, indicating stability and readiness for future expansion, especially in the convenience sector.

Dame Sharon White, preparing to hand over her role to Jason Tarry in September, affirmed that John Lewis Partnership is "back on track" and well-positioned for future growth. Despite a tumultuous tenure marked by the pandemic and inflation, White emphasized the business's recovery and resilience. Under her leadership, the company returned to profit, generating a pre-tax profit of £42m for the year ended January 27, 2023, and secured additional funding for its turnaround plan. John Lewis is set to increase investment by 70% this year, focusing on refurbishing 80 Waitrose stores and expanding its convenience sector presence. White expressed optimism about the company's future, particularly in growing its local convenience offerings.

John Lewis chair Dame Sharon White: ‘We’re back on track and fit for the future’