What: John Lewis and Waitrose attribute the rise in shoplifting to "greed not need" and are implementing various anti-theft measures, including trolleys that lock and smart shelves.

Why it is important: The measures taken by John Lewis and Waitrose highlight the growing issue of retail crime, its impact on businesses, and the need for innovative solutions to combat theft and ensure staff safety.

John Lewis and Waitrose have reported a significant increase in shoplifting, which they attribute to organized crime and habitual offenders rather than economic necessity. In response, the retail group is implementing advanced security measures such as lockable trolleys, smart shelves, enhanced CCTV, and public display monitors to deter theft. Despite rising incidents of theft and violence against staff, these initiatives have led to a notable reduction in stock shrinkage and improved safety for workers. The British Retail Consortium supports stronger legislative measures to address retail crime, including a proposed standalone offense for assaulting retail workers.

John Lewis and Waitrose blame shoplifting surge on ‘greed not need’