J.C. Penney launches USD 1 billion reinvestment plan

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 |  
Sep 2023
 |  
Fashion Network
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What: J.C Penney announces its self-funded USD 1 billion reinvestment.

Why it is important: The plan, to be fulfilled by 2025, aims to fuel long-term growth, increase customer loyalty, and enhance the customer experience through digital upgrades and in-store improvements.


J.C. Penney's more than 650 stores will undergo updates to enhance the store look and feel, technology, and associate tools. The company is also upgrading merchandising tools and supply chain operations.

The new customer value proposition, called "Make It Count," aims to remind customers that J.C. Penney stands with them. The brand proposition is anchored in four core aspects: making fashion accessible, genuinely rewarding, standing with communities, and a commitment to doing for others.


J.C. Penney launches USD 1 billion reinvestment plan