In the US, retail healthcare expands

News
 |  
Jul 2023
 |  
The Robin Report
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What: US retailers are accelerating in the health and care sector.

Why it is important: While in Europe wellness is related to self-pleasure, in the US it tends to be more related to health itself, due to the differences in terms of social security systems.

Retailers are capitalizing on the consumer demand for personalized, accessible healthcare, stepping into the space typically filled by traditional providers.

Companies like Best Buy, Walmart, and Walgreens are integrating healthcare services into their offerings. For instance, Best Buy is leveraging tech for remote patient monitoring, Walmart plans to double its in-store clinics, and Walgreens aims to include full-service doctor's offices. Amazon is also tapping into the healthcare sector with prescription delivery and virtual and in-person healthcare services. Chewy.com is focusing on pet healthcare with wellness and insurance services.

However, privacy concerns could pose challenges as customers might be wary of sharing personal health information with these retailers. The shift indicates a possible future where retailers could become significant players in the healthcare industry.


In the US, retail healthcare expands