In Korea, department stores are on the rise

News
 |  
May 2026
 |  
Maeil Business Newspaper
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What: Korean department stores posted record Q1 results in 2026, driven by a surge in foreign tourist spending, experiential retail, and the asset effect from rising stock prices.

Why it is important: The divergence between department stores and other retail channels underscores the need for innovation, localization, and high-value customer strategies to sustain growth in a competitive market.

Korean department stores have achieved unprecedented results in the first quarter of 2026, with Lotte, Hyundai, and Shinsegae all reporting record sales and profits. This performance has been fueled by a dramatic increase in foreign tourist spending—foreign sales at Lotte rose 92% and at Hyundai’s flagship store by 121%—as well as the continued global appeal of K-pop, K-content, and favorable currency dynamics. Experiential retail formats, pop-up events, and store renewals have further enhanced the attractiveness of large-format stores, drawing both domestic and international shoppers. While department stores are thriving, other retail channels such as marts and convenience stores are struggling with inflation and cost pressures, highlighting a widening gap in sector performance. The positive Retail Distribution Business Outlook Index (RBSI) for department stores, in contrast to other formats, reflects sustained optimism and strategic focus on high-value segments and tourist-driven growth. This divergence underscores the importance of innovation, localization, and destination retail strategies for maintaining relevance and capturing demand in a rapidly evolving market.

IADS Notes: Recent IADS sources confirm that Korean department stores are experiencing record-breaking performance in early 2026, driven by a surge in foreign tourist spending, the “asset effect” from rising stock prices, and the global appeal of K-pop and K-content. The Korea Herald (April 2026) and Maeil Business Newspaper (March 2026) highlight how Hyundai, Lotte, and Shinsegae have posted all-time high Q1 results, with foreign sales up to 92% for Lotte and 121% for Hyundai’s flagship, and department stores outperforming other retail formats. Retail Insight Asia (February 2026) underscores the divergence in channel performance, as marts and convenience stores struggle with inflation and cost pressures while department stores benefit from high-value, experience-driven demand. FnGuide (May 2026) provides financial forecasts showing continued double-digit profit growth, with expectations for further expansion in foreign and high-end fashion sales. The Korea Chamber of Commerce and Industry’s Retail Distribution Business Outlook Index (April 2026) confirms that department stores are the only retail channel with a positive outlook for Q2, citing the asset effect, tourist inflows, and rising stock prices as key drivers. Collectively, these sources illustrate that Korean department stores are leveraging innovation, experiential retail, and destination strategies to capture both domestic and international demand, positioning themselves for sustained growth in a dynamic market environment.

In Korea, department stores are on the rise