How is Macy's pulling itself out of its spiral of decline?

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Sep 2026
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Inside Retail
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What: Macy's Inc. posted its fifth consecutive quarter of comparable-sales growth in Q2 2026, with Bloomingdale's and Bluemercury outperforming the namesake stores, and raised its full-year outlook.

Why it is important:  Macy's split performance illustrates a broader industry pattern: sustained demand rewards banners with genuine investment in merchandise and experience, while the value-oriented core still needs to prove it can compete on more than legacy scale.

Macy's Inc. reported fiscal second-quarter 2026 sales of $4.9 billion, with comparable sales rising 2.7 per cent and adjusted EBITDA increasing from $373 million to $457 million. Growth extended across the portfolio, led by Bloomingdale's, which posted its highest-ever second-quarter sales volume, while Bluemercury and the 200 Reimagine store remodels continued to outperform the wider Macy's chain.

CEO Tony Spring attributed the results to the company's "Bold New Chapter" strategy, and Macy's raised its fiscal 2026 net sales guidance to between $21.675 billion and $21.825 billion, above the previous forecast and consensus estimates.

Analysts described the results as evidence the company has moved past its long decline. GlobalData's Neil Saunders called the improvement in customer satisfaction, cross-shopping and share of wallet undeniable proof the "spiral of decline" is over, while noting more work remains, including on profitability. Other commentators flagged that $96 million of the tariff refund contributed to the quarter, that Bloomingdale's and Bluemercury's luxury playbook has not yet fully translated to the namesake brand, and that the 1.9 per cent comparable-sales growth at Macy's core stores is "proof of concept, not a victory lap."

IADS Notes:  Macy's Inc.'s official second-quarter results (Press Release, September 2026) confirm the comparable-sales growth and raised guidance now being read as evidence of a durable turnaround. That reading had already taken hold earlier in the year: renewed investor confidence built through the spring, with TD Cowen raising its price target and Berkshire Hathaway purchasing more than 3 million shares following the group's strongest first quarter in four years (WWD, June 2026). That first-quarter momentum was itself driven by double-digit comparable-sales growth at Bloomingdale's and Bluemercury, against a broader K-shaped consumer pattern in which higher-income shoppers kept spending while lower-income households pulled back (Reuters, June 2026). The consistency of this trajectory across consecutive quarters supports the analysts' reading that Macy's has moved past a one-off recovery, even as the gap between the luxury-format banners and the namesake stores remains the open question going into the second half of the year.

How is Macy's pulling itself out of its spiral of decline?