Harrods steps up its Diwali offer as Indian footfall rises 50%

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Oct 2026
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WWD
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What: Harrods now ranks Diwali among its major cultural moments, increasing investment in Indian designers, beauty, gifting and food as footfall from Indian customers on Diwali grows 50%.

Why it is important: Diwali now joins Chinese New Year and Ramadan in Harrods' calendar of cultural festivals, showing how department stores turn each community's celebration into a trading season that drives footfall.

Harrods is running a storewide Diwali campaign from October through Nov. 8, with live music, in-store activations, a Diwali Gift Box and a light display on its Brompton Road facade over the festival weekend. Diwali now sits alongside Christmas, Spring Festival, Ramadan and Eid in the retailer's cultural calendar, and footfall from Indian customers rose 50% on Diwali itself. Shoppers include London's British South Asian community and visitors from India, South Asia and the Gulf. Harrods did not disclose Diwali revenue or average spend.

Beauty and the Food Halls see the strongest uplift, with gifting running across the store. The programme includes a Ranavat masterclass, a Diwali Saffron Milk Cake inspired by barfi, and Harrods tea tastings and sampling from Viras and Läderach. Gift Box sales beat expectations last year, so Harrods has increased volumes.

In fashion, Harrods has introduced exclusive couture from Gaurav Gupta in its first-floor eveningwear department and increased investment in Indian designers such as Verandah, 100Hands and Kartik Research. Because Diwali precedes the Christmas peak, it has reshaped fourth-quarter planning for eveningwear and occasion wear, with increased stock across selected Indian designers. Harrods aims to convert Diwali shoppers into year-round customers.

IADS Notes: Harrods' Diwali campaign adds to a calendar of cultural festivals the store already invests in. For Chinese New Year, it used collaborations with Chinese creatives, a Labelhood pop-up and in-store events to sustain international footfall after the end of UK tax-free shopping (Fashion Network, February 2026). Ramadan has meanwhile joined Christmas and Chinese New Year as a key luxury season. Retailers including Harrods are investing in exclusive capsules and campaigns attuned to the culture, and the Middle East luxury market grew 6% to $12.8 billion in 2025 (WWD, February 2026). The focus on Indian shoppers also reflects India's emergence as a luxury growth market. High import duties and limited retail infrastructure mean many wealthy Indians still prefer to buy abroad (Financial Times, January 2026), and visitors from India are among the Diwali customers Harrods now targets. The Gaurav Gupta exclusive follows the approach of Harrods' Christmas partnership with Brunello Cucinelli, which paired collections made specifically for the store with installations and pop-ups to stand out in the holiday season (Fashion Network, December 2025).

Harrods steps up its Diwali offer as Indian footfall rises 50%