Farfetch expands its concierge service
News
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Oct 2022
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WWD
What: Big spenders on the platform can now ask the service to find that one-of-a-kind item with the click of a button.
Why it is important: Farfetch started offering the concierge service in 2017 to the top tier shoppers spending at least USD12,000 annually. But now any of Farfetch’s private clients can submit requests to the “proprietary sourcing service” through the company’s app, receiving results via email and push notification.
People who use the concierge service haven’t shown any real reticence given the economy — with inflation, war and the threat of recession all bearing down.
