What: Falabella launches its Talent Bank program for 2023.

Why it is important: Its "Talent Bank" program highlights the company's commitment to nurturing and retaining talent.

The in-store development initiative is aimed at improving customer service and fostering internal mobility by imparting technical knowledge, company culture, and leadership principles. This year, participants can aim for roles like sales manager and store manager, with 53 individuals already enrolled. Since its inception in 2015, the program has promoted 345 employees. The training, aligned with Falabella's four core values, is conducted in collaboration with the University of Chile and consulting firm Lifebox.

Falabella Retail launches the 2023 edition of its Talent Bank program