What: The option of environmentally friendly deliveries is appreciated by international online buyers but is constrained by the issue of costs, especially with inflation.

Why it is important: The use of more environmentally friendly deliveries is increasingly considered by online consumers, particularly French, Italian, Spanish, and German internet users according to a survey.

Up five points year-on-year, 79% of international buyers reported that they appreciate green delivery options.

34% of respondents stated that they are ready to make use of out-of-home deliveries that limit traffic, using automatic lockers, relay businesses, or click & collect in stores.

However due to costs and inflation, green delivery remains at the bottom of the list regarding the most important delivery criteria, with the cost of delivery being the top priority for 32% of respondents, followed by speed at 22%.

E-commerce: the desire for more responsible delivery hampered by high prices