Bergdorf’s launches a ‘Conscious Closet’

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 |  
May 2023
 |  
WWD
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What: The luxury retailer has launched a five-part program which focuses on edit, repair, alter, resell, and give back.

Why it is important: Bergdorf’s new program will help customers extend the life of their luxury items and supports the circular economy.

Bergdorf’s has partnered with the resale platform, Fashionphile, as part of the program where the retailer’s personal shoppers will be able to sell their clients’ luxury pieces in exchange for gift cards.

The program starts with a consultation with a stylist who will review a customer’s closet and suggest what should be taken out, repaired, altered, or resold.

Bergdorf’s and Nemain’s have also partnered with Give Back Box, allowing customers to donate their gently used clothing, shoes, accessories, and jewelry to local participating charities.

Santana Leather Care is also partnering with the retailer, offering its services to prolong the life of shoes and handbags.

The new program is considered as complementary of their Conscious Curation program which promotes exclusive ethical and sustainable items from a variety of fashion and beauty brands.

The Conscious Closet will help Bergdorf’s reach its goal to extend the life of 1 million luxury items though circular services by 2025.

The cost of the program will depend on the relationship Bergdorf’s has with the client; for long-time loyal customers the service could be complimentary while for a newer client the cost would be based on the alteration or change needed.


Bergdorf’s launches a ‘Conscious Closet’