Australia: how David Jones and Myer’s navigate the changes brought by Mecca
What: Mecca is leaving all Myer's locations, which creates new questions on how to reinvent the beauty floor.
Why it is important: The departure of a major beauty retailer like Mecca underscores the shifting dynamics of the beauty market and the importance of innovation and differentiation in department store assortments.
Mecca’s decision to exit all Myer locations by year’s end is prompting a major rethink of the department store beauty floor in Australia. As one of the most prominent beauty retailers, Mecca’s presence has long been a draw for customers seeking curated, trend-driven assortments and immersive experiences. Its departure leaves significant gaps that Myer must now fill with new brands, services, and experiential concepts to maintain footfall and relevance. The move reflects broader shifts in the beauty market, where specialty and digital channels are capturing greater market share and consumers increasingly seek innovation, personalization, and unique experiences. Department stores like Myer and David Jones are responding by integrating luxury skincare, K-beauty, and performance-driven brands, as well as expanding salon and treatment services to create more engaging, service-led environments. The challenge now is to reinvent the beauty floor as a destination for discovery, education, and community, ensuring it remains a key driver of traffic and sales in a rapidly evolving retail landscape.
IADS Notes: Glossy (November 2025) highlights how US department stores like Macy’s and Nordstrom are transforming their beauty departments with luxury brands, experiential services, and advanced technology to drive foot traffic and sales, adapting to shifting consumer preferences and competitive pressures. BoF (March 2026) notes that Parisian icons such as Galeries Lafayette and La Samaritaine are prioritizing curation and experiential retail, integrating wellness, parapharmacy, and treatment spaces to position beauty as a central growth engine and traffic driver. Fashion Network (April 2026) reports that Galeries Lafayette’s flagship has expanded its beauty space to over 4,000 square meters, featuring 450 brands and a doubling of treatment rooms, with beauty now accounting for 10% of annual sales and delivering double-digit growth. WWD (August 2025) documents Nordstrom’s comprehensive beauty department transformation at its NYC flagship, combining premium brands, specialized services, and interactive experiences to create a cohesive beauty destination. BoF (February 2026) contrasts the decline of US department stores in beauty with the success of global counterparts who invest in local curation, expert service, and immersive experiences. Fashion Network (October 2025) describes Selfridges’ expansion of its Birmingham Beauty Hall, emphasizing immersive services and exclusive brands. The Chosun Daily (February 2026) illustrates how Korean department stores are embracing mix-and-match layouts and cultural elements to remain relevant. Influencia (April 2026) underscores the importance of curated experiences, community engagement, and the integration of culture and hospitality for department stores to drive qualified traffic and maintain relevance. Collectively, these sources show that the future of department store beauty lies in curation, experiential retail, and the integration of wellness, technology, and personalized services to attract and retain diverse consumer segments.
Australia: how David Jones and Myer’s navigate the changes brought by Mecca
