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Galeries Lafayette reshuffles management ranks
Galeries Lafayette reshuffles management ranks
What: Galeries Lafayette implements comprehensive leadership restructuring, strengthening its executive team with cross-functional appointments.
Why it is important: The leadership restructuring reflects Galeries Lafayette's commitment to maintaining family control while modernising its management structure to address evolving retail challenges.
Galeries Lafayette has announced a significant reorganisation of its management structure following the death of matriarch Ginette Moulin. Following Arthur Lemoine's appointment as CEO, reporting to Nicolas Houzé, who continues as President of the Executive Board, the company has also strengthened its executive team with several key appointments: Guillaume Houzé has been promoted to chief image and innovation officer after 11 years as director of image and communications, Emmanuelle Greth has been named chief human resources and CSR officer, and Matthieu Caloni has taken over as chief financial officer. These changes come as part of a broader transformation strategy, with the company seeking to leverage creativity and technology as core pillars of its differentiation strategy. The restructuring aims to create a more agile, consistent, and forward-looking model while maintaining the group's position as a benchmark player in retail and creation.
IADS Notes: The latest management reshuffle at Galeries Lafayette reflects a carefully orchestrated succession plan. As reported in February 2025, the passing of Ginette Moulin at 98 followed her strategic handover of the Motier holding control to Philippe Houzé and the fifth generation in August 2024. The appointment of Arthur Lemoine as CEO in July 2025, reporting to Nicolas Houzé who continues as President of the Executive Board, builds upon his successful implementation of the EUR 400 million investment plan announced in November 2024. This transition demonstrates the group's ability to balance family continuity with professional management, as evidenced by the creation of new executive roles including Guillaume Houzé as chief image and innovation officer, and the appointment of experienced executives like Emmanuelle Greth and Matthieu Caloni to key positions.

El Corte Inglés strengthens Sfera, reaching 529 points of sale
El Corte Inglés strengthens Sfera, reaching 529 points of sale
What: El Corte Inglés's Sfera brand reaches 529 retail locations worldwide in 2024, with international markets accounting for 65% of its total presence.
Why it is important: The expansion showcases how traditional retailers can successfully scale their specialty retail concepts internationally through a mix of owned stores and franchise partnerships.
El Corte Inglés's fashion chain Sfera has achieved significant international expansion, reaching 529 points of sale by the end of 2024, marking a net increase of five locations from the previous year. The brand's global footprint now extends well beyond its Iberian home market, with 346 locations outside Spain and Portugal representing 65% of its total presence. Mexico stands as a strategic market with 57 company-owned stores, while other international markets are served through franchise partnerships, including 61 locations in Chile, 52 in Switzerland, 45 in Peru, and 42 in Thailand. In Spain, Sfera maintains 173 points of sale, comprising 103 standalone stores and 70 corners within El Corte Inglés department stores. The brand has demonstrated consistent growth over three consecutive years, expanding from 490 stores in 2022 to 524 in 2023, and reaching 529 in 2024. This expansion aligns with El Corte Inglés's broader strategic plan, which includes investments of over €3 billion through 2030 for store remodelling and business growth.
IADS Notes: Sfera's expansion success builds on El Corte Inglés's strategic transformation initiatives. In September 2024, the brand was highlighted as the group's most internationally present brand, operating in 17 countries through various retail formats. This growth aligns with the company's broader international strategy, evidenced by February 2025's €428 million investment in store renovations and the March 2025 creation of a dedicated Transformation Office. The successful expansion model combines directly operated stores in strategic markets like Mexico with franchise partnerships in emerging markets, demonstrating El Corte Inglés's ability to adapt its retail approach to different market conditions.
El Corte Inglés strengthens Sfera, reaching 529 points of sale

Bloomingdale's CEO Olivier Bron interviewed by McKinsey on the future of the department store model
Bloomingdale's CEO Olivier Bron interviewed by McKinsey on the future of the department store model
What: Bloomingdale's CEO Olivier Bron outlines a transformative vision focused on customer experience, data empowerment, and long-term value creation, challenging traditional retail metrics while maintaining the brand's approachable luxury positioning.
Why it is important: The strategy represents a significant shift in how department stores approach success measurement, emphasising customer engagement and experience over immediate sales, while maintaining profitability through a more holistic approach to retail.
Bloomingdale's CEO Olivier Bron is leading a fundamental transformation of the 150-year-old retailer's approach to success measurement and customer engagement. Drawing from his international experience, Bron identifies the US market's excessive focus on short-term results as a challenge to overcome. His vision emphasises the importance of balancing digital capabilities with strong physical store experiences, arguing that digital success builds upon store excellence. The strategy focuses on creating excitement and inspiration through curated selections and distinctive marketing campaigns, while reinforcing customer service through enhanced frontline management. Bron advocates for measuring success beyond traditional metrics like sales per square foot, incorporating factors such as lifetime value, cross-shop patterns, customer satisfaction, and time spent in store. The company's tech investments prioritise democratising customer data access for store associates, enabling more personalised service. This comprehensive approach aims to position Bloomingdale's as a destination where customers naturally want to spend their time, whether or not immediate purchases occur.
IADS Notes: Bloomingdale's transformation under CEO Olivier Bron's leadership has shown significant results throughout 2024-2025. According to WWD in October 2024, Bron implemented a focused growth strategy emphasising store customisation and strengthened vendor relationships, laying the foundation for future success. This approach was enhanced when, as reported by Retail Dive in December 2024, the company partnered with the Lucky platform to expand its fulfilment options, demonstrating its commitment to omnichannel innovation. Inside Retail revealed in January 2025 that the company had implemented a comprehensive data democratization strategy, empowering frontline staff with detailed customer information to enhance service quality. The effectiveness of these initiatives was validated by WWD in May 2025, which reported strong performance with 3.8% comparable sales growth in Q1 2025. This success aligns with broader industry trends, as highlighted by BoF in March 2025, where leading retailers like Printemps NYC are prioritising customer engagement and dwell time over traditional sales metrics, suggesting Bloomingdale's strategic evolution is well-positioned for the future of retail.
Bloomingdale's CEO Olivier Bron interviewed by McKinsey on the future of the department store model

Magasin du Nord will carry relaunched Topshop
Magasin du Nord will carry relaunched Topshop
What: Topshop announces strategic return to physical retail through partnerships with Magasin du Nord and Le Printemps, while expanding international distribution.
Why it is important: This strategic revival demonstrates how heritage fashion brands can successfully return to physical retail through carefully selected partnerships, balancing digital presence with traditional retail channels.
Topshop is orchestrating a carefully planned return to physical retail through strategic partnerships with major European department stores. The brand has secured agreements with France's Le Printemps and Denmark's Magasin du Nord, marking its first significant brick-and-mortar presence since becoming online-only in 2021. The comeback is further amplified by a 30-piece collection collaboration with Cara Delevingne, launching mid-August, which creates a meaningful connection to the brand's heritage, as Delevingne first appeared in a Topshop campaign in 2010. While maintaining its existing presence at Nordstrom in the United States, Topshop plans to expand its physical presence in additional European markets and beyond, though specific partnerships remain under wraps. This measured approach to retail expansion comes as the brand evolves under new ownership, with Heartland holding a 75% stake while ASOS maintains minority ownership and distribution rights.
IADS Notes: Topshop's return to physical retail through strategic partnerships marks a significant evolution in its post-Arcadia journey. In April 2025, the brand announced its initial return to brick-and-mortar retail through wholesale partnerships, following Heartland's acquisition of a 75% stake from ASOS for £135 million in October 2024. This transformation reflects broader industry trends, as seen in December 2024 when Debenhams demonstrated how heritage brands can thrive through strategic partnerships and digital integration, achieving a 65% increase in gross merchandise value. The selection of Le Printemps and Magasin du Nord as key European partners aligns with successful department store strategies observed throughout 2024-2025, where retailers are prioritizing experiential elements and strategic partnerships over traditional standalone operations. This wholesale-focused comeback strategy, combined with Nordstrom's existing partnership in the US market, suggests a carefully planned international expansion that balances brand heritage with modern retail economics.

John Lewis unveils exclusive collaboration with Rejina Pyo
John Lewis unveils exclusive collaboration with Rejina Pyo
What: John Lewis strengthens premium fashion offering through exclusive Rejina Pyo collaboration, featuring British-inspired designs across clothing and accessories.
Why it is important: This collaboration demonstrates John Lewis's successful evolution in premium fashion, building on their GBP 800 million transformation investment while nurturing British design talent. John Lewis has unveiled an exclusive collaboration with international designer Rejina Pyo, set to launch on 9 October.
The comprehensive 35-piece collection, priced from GBP 36 to GBP 399, encompasses clothing, denim, and accessories, reflecting both brands' signature styles while embracing a classic British aesthetic. The collection will be available online and across five physical stores, with each piece thoughtfully designed through collaboration between Rejina Pyo and John Lewis's design teams to ensure longevity and versatility. Fashion design director Queralt Ferrer emphasizes the natural synergy between the brands, highlighting their shared commitment to quality and wearability. Rejina Pyo expresses enthusiasm for the partnership, noting its celebration of individuality and timeless elegance. The collaboration builds upon John Lewis's successful partnership with Awake Mode last year, reinforcing the retailer's commitment to developing relationships with contemporary designers.
IADS Notes: This collaboration follows John Lewis's strategic fashion transformation initiated in 2024. Under Peter Ruis's leadership, the retailer has systematically enhanced its fashion credentials, adding 49 new brands in February 2025 and launching their premium Editions collection in May 2025. The Rejina Pyo partnership aligns with the retailer's broader ambition to double its GBP 1.3bn fashion business, demonstrating how their GBP 800 million transformation investment is enabling strategic collaborations with established designers while maintaining accessibility for their core customer base.

Ranking: John Lewis overtakes M&S in customer satisfaction poll
Ranking: John Lewis overtakes M&S in customer satisfaction poll
What: John Lewis overtakes M&S in UK Customer Satisfaction Index with a score of 86.7, driven by successful implementation of price-matching strategies and transformation investments, while M&S maintains strong performance despite cyber challenges.
Why it is important: The success of both retailers' different approaches to customer satisfaction - John Lewis through strategic pricing and M&S through operational resilience - provides valuable insights into maintaining customer loyalty amid retail transformation.
The latest UK Customer Satisfaction Index reveals significant shifts in retail performance, with John Lewis achieving a score of 86.7, marking an increase from 85.5 in January and 85 in July last year. This improvement reflects the success of strategic initiatives, particularly the revival of the 'Never Knowingly Undersold' price-match guarantee, which contributed to a six-point gain in net promoter score. Despite steady annual sales of £4.8bn, John Lewis saw 3% growth in the second half, supported by a £600m transformation investment. Meanwhile, M&S demonstrated remarkable resilience, with its food business scoring 85.6 and non-food offerings improving to 85.4, despite significant disruption from a cyber attack. The overall retail sector showed strong performance, with food retailers averaging 80.6 and non-food retailers achieving 81.5, both significantly above cross-sector averages.
IADS Notes: The UK retail sector's customer service transformation has shown significant evolution throughout 2024-2025. According to Retail Gazette in September 2024, John Lewis's revival of the 'Never Knowingly Undersold' pledge marked a turning point, driving a 55% increase in daily website visits and demonstrating the enduring value of price confidence. This was followed by WWD's October 2024 report of an £800 million investment in retail infrastructure, focusing on store modernisation and enhanced customer experience. Drapers revealed in February 2025 that John Lewis had implemented a comprehensive transformation strategy emphasizing enhanced customer service and technological innovation. The Retail Bulletin's analysis in April 2025 highlighted how department stores were demonstrating resilience through strategic investment in experiential retail development. This evolution culminated in Drapers' April 2025 coverage showing how John Lewis successfully balanced heritage with innovation in its retail offerings, setting new standards for customer service excellence in UK retail.
Ranking: John Lewis overtakes M&S in customer satisfaction poll

John Lewis launches rapid delivery service with Uber Eats
John Lewis launches rapid delivery service with Uber Eats
What: John Lewis partners with Uber Eats to offer rapid delivery of nursery, beauty, and gift products from select stores, enabling one-hour delivery service.
Why it is important: The selective approach to product categories demonstrates how department stores can leverage quick commerce for specific customer needs while maintaining their premium positioning and service standards.
John Lewis has launched an innovative partnership with Uber Eats, marking a strategic evolution in its delivery capabilities. The pilot programme, operating from stores in Leeds and Stratford, London, offers customers within an 8km radius access to 150 carefully selected products across nursery, premium beauty, and gift categories. The service promises delivery within an hour, specifically targeting urgent consumer needs such as emergency baby supplies or last-minute gifts. This initiative adheres to John Lewis' 'Never Knowingly Undersold' price promise, ensuring consistent pricing across all channels. The pilot, scheduled to run until early September, will provide valuable insights into customer demand, purchasing patterns, and logistical requirements before any decisions about wider implementation are made. This careful approach to rapid delivery demonstrates John Lewis' commitment to meeting modern consumer expectations while maintaining its established service standards.
IADS Notes: The John Lewis-Uber Eats partnership reflects a broader transformation in retail delivery solutions observed throughout 2024-25. In December 2024, Fortnum & Mason pioneered rapid delivery services in the luxury segment, while Bloomingdale's partnership with Lucky platform demonstrated how traditional department stores can leverage digital platforms for enhanced delivery capabilities. This trend gained momentum when Harvey Nichols implemented a centralised platform in December 2024, showcasing how heritage retailers can modernise their operations through strategic partnerships. The evolution continued with Debenhams' successful integration of physical and digital experiences in June 2025, proving that traditional retailers can effectively blend online and offline channels. These developments collectively indicate a shift towards more flexible, consumer-centric delivery solutions that blur traditional retail category boundaries.

Arthur Lemoine appointed as Galeries Lafayette's Chief Executive Officer
Arthur Lemoine appointed as Galeries Lafayette's Chief Executive Officer
What: Galeries Lafayette appoints Arthur Lemoine as CEO, succeeding Nicolas Houzé in a strategic leadership transition aimed at driving the company's next phase of development across physical and digital retail channels.
Why it is important: This strategic succession highlights how family-owned retail businesses can successfully manage leadership transitions while maintaining momentum in their transformation initiatives and market expansion plans.
Galeries Lafayette has announced the appointment of Arthur Lemoine as CEO, reporting to Nicolas Houzé, who continues as President of the Executive Board. This leadership evolution marks a significant milestone in the company's development strategy, with Lemoine tasked with furthering the group's leadership in department stores and enhancing brand visibility both domestically and internationally.
Nicolas Houzé expressed confidence in Lemoine's appointment, citing his strategic vision, ability to unite teams, and deep understanding of fashion and retail sectors as key attributes for leading this new chapter. With over fifteen years of experience within the group, Lemoine brings intimate knowledge of the company's challenges and ambitions. In his response, Lemoine acknowledged the responsibility of leading this unique family enterprise, emphasising his commitment to advancing the company's mission of making high-end creation accessible while promoting French art de vivre globally.
IADS Notes: Arthur Lemoine's appointment as CEO of Galeries Lafayette follows significant strategic developments throughout 2024-2025. His elevation builds upon his successful role in implementing the €400 million investment plan announced in February 2025, which focused on store network optimisation and flagship renovation. As reported in July 2025, under his leadership as Chief Buying Officer, the Haussmann flagship achieved double-digit growth through enhanced luxury brand partnerships and space optimization. This appointment comes amid broader corporate evolution, following the August 2024 governance shift at Motier holding company and the subsequent strengthening of digital capabilities, as seen with January 2025's appointment of a new e-commerce director. The transition reflects the company's commitment to balancing heritage preservation with innovation, a strategy that has already shown results with the flagship's strong performance in early 2025.
Arthur Lemoine appointed as Galeries Lafayette's Chief Executive Officer

John Lewis freezes school uniform prices
John Lewis freezes school uniform prices
What: John Lewis freezes school uniform prices for the fourth consecutive year, maintaining 70% of prices at 2021 levels with items starting from £7.
Why it is important: This initiative shows how department stores are using strategic pricing on key categories like school uniforms to maintain customer loyalty and market share, while competing with value retailers.
John Lewis has announced a significant price freeze on its school uniform range for the fourth consecutive year, ensuring that 70% of prices remain unchanged since 2021. This strategic decision maintains the retailer's competitive position in the crucial back-to-school market, with prices starting from £7. The move follows similar initiatives by competitors, notably Marks & Spencer's five-year price freeze commitment. Susan Kennedy, John Lewis buying manager for kidswear, emphasises the company's understanding of parents' concerns about back-to-school expenses and highlights their commitment to providing durable, quality uniforms at accessible prices. The retailer positions itself as a comprehensive solution for back-to-school shopping, offering not just uniforms but also complementary items such as stationery, backpacks, lunch boxes, and school shoes, demonstrating their focus on providing value while maintaining their reputation for quality.
IADS Notes: John Lewis's school uniform price freeze aligns with broader retail trends in addressing affordability concerns. In February 2025, M&S implemented significant price reductions across its kidswear range, cutting prices by up to 20% on over 100 essential items while maintaining quality standards. This trend extends beyond traditional retailers, as seen in June 2025 when Korean retailers adopted innovative 'reverse pricing' strategies to combat inflation's impact on family budgets. The focus on affordable children's wear has also led to new retail concepts, as demonstrated by H&M's premium kidswear launch at Selfridges in October 2024, showing how retailers are balancing value with quality in this crucial market segment.

El Corte Inglés announces €3 billion investment plan
El Corte Inglés announces €3 billion investment plan
What: El Corte Inglés announces €3 billion investment plan through 2030, focusing on store remodeling, business expansion, and technological capabilities while reporting strong 2024 performance with 4.3% comparable growth.
Why it is important: This comprehensive investment plan demonstrates how traditional department stores can successfully balance physical retail transformation with digital innovation, while maintaining strong financial performance.
El Corte Inglés has unveiled an ambitious EUR 3 billion investment strategy extending through 2030, marking a significant commitment to its future development. The plan, which took effect on March 1, encompasses store modernization, business expansion, and enhancement of logistics and technological capabilities. This announcement comes amid strong financial performance, with the company reporting global revenue of EUR 16.675 billion for the fiscal year ending February 28, 2025, representing a 2% overall increase and 4.3% growth on a comparable basis. The company's net profit reached EUR 512 million, showing a 6.7% improvement over 2023, while recurring net profit stood at EUR 470 million. The strategic initiative will be led by President Marta Álvarez, who has been re-elected for another five-year term, and CEO Gastón Bottazzini, whose arrival last year prompted a reorganization of top management into specialised divisions.
IADS Notes: El Corte Inglés's EUR 3 billion investment plan builds upon a series of strategic initiatives implemented throughout 2024-2025. In February 2025, the company invested EUR 428 million in upgrading 25 locations while expanding digital capabilities. March 2025 saw a significant management restructuring under CEO Gastón Bottazzini, including the creation of a dedicated Transformation Office and the streamlining of operations into three distinct areas. The company's commitment to innovation was further demonstrated in May 2025 with the launch of its 'Gen Z' focused initiatives, while June 2025 brought a reorganisation of its fashion department to enhance operational efficiency. These developments, combined with strong financial performance showing a 4.3% like-for-like growth in FY2024-25, validate the company's balanced approach to retail transformation.
El Corte Inglés announces €3 billion investment plan - Fashion Network
El Corte Inglés announces €3 billion investment plan - Modaes

John Lewis mulls revival of staff bonus
John Lewis mulls revival of staff bonus
What: John Lewis may reinstate employee bonus after four-year hiatus if GBP 200m pre-tax profit target is achieved by February 2026, following successful transformation efforts.
Why it is important: The move signals a significant milestone in retail recovery, as the company's improved financial performance enables it to consider reinstating traditional benefits while maintaining its recent investments in base pay and operational improvements.
John Lewis Partnership is considering the reinstatement of its historic staff bonus scheme for its 69,000 employees, contingent upon reaching a pre-tax profit target of GBP 200m for the year ending February 2026. This potential return to bonus payments, which were last distributed in the year to January 2022, marks a significant shift in the company's recent compensation strategy. The retailer's improved trading performance has positioned it favourably to achieve this target, with profit before tax and exceptional items having increased from GBP 42m to GBP 126m in the year to January 2025. The decision will ultimately rest with the partnership board, including non-executive and elected directors, who will evaluate the company's performance, particularly during the crucial Christmas trading period. This development follows a period of strategic transformation that has prioritised base pay improvements and operational investments, demonstrating the company's evolving approach to employee rewards and business sustainability.
IADS Notes: John Lewis's potential bonus reinstatement reflects a significant evolution in its transformation journey. As reported in March 2025, the company prioritised a GBP 114 million investment in base pay over bonuses despite tripled profits, demonstrating a focus on sustainable compensation structures. This approach gained support when, in May 2025, the company modernised its benefits structure to reflect contemporary workforce needs. The June 2025 employee campaign for bonus reinstatement highlighted the cultural significance of the scheme, leading to management's commitment to restore it "as soon as possible." This development follows successful strategic initiatives, including February 2025's GBP 800 million store renovation programme and the revival of the "Never Knowingly Undersold" pledge, showing how improved business performance can enable the return of traditional benefits while maintaining modern operational investments.

Magasin du Nord buys Danish fashion brand Bitte Kai Rand
Magasin du Nord buys Danish fashion brand Bitte Kai Rand
What: Magasin du Nord acquires Danish fashion brand Bitte Kai Rand, expanding its venture portfolio as part of its strategy to invest in strong Danish brands with growth potential.
Why it is important: This acquisition demonstrates how department stores are evolving beyond traditional retail, leveraging their market knowledge and infrastructure to develop brand portfolios while maintaining their core retail strengths.
Magasin du Nord has acquired full ownership of Danish fashion brand Bitte Kai Rand, marking a significant evolution in its retail strategy. The acquisition places the brand under Magasin's Venture business division, led by Camilla Deichmann, who will assume the role of CEO for Bitte Kai Rand. Founded in 1981, Bitte Kai Rand has established itself as a prominent figure in Danish fashion, known for its timeless design and unwavering commitment to quality. The brand's relationship with Magasin dates back to 1984, creating a natural synergy for this acquisition. Michael Rand, the departing CEO, will transition to an advisory role, ensuring continuity in the brand's development. The acquisition aims to accelerate Bitte Kai Rand's growth through enhanced brand positioning, improved customer experiences, and strategic market expansion, while maintaining the creative and quality-conscious DNA that has defined the brand for over four decades.
IADS Notes: Magasin du Nord's acquisition of Bitte Kai Rand represents a continuation of its strategic transformation journey that began with its venture business initiatives. In February 2025, the company expanded its portfolio with investments in Danish beauty brands BLID Care and Relevant, demonstrating its commitment to building brand ownership capabilities. This strategy has been supported by strong financial performance, with the company reporting 5% growth to DKK 3 billion turnover in 2024 and doubled profits to DKK 75 million. The success of Magasin's retail transformation is further evidenced by its innovative 'Small Store' concept launched in October 2024, which has proven effective in bringing the brand closer to customers. The retailer's strength in the Danish market was demonstrated during the 2024 holiday season, attracting 2.4 million visitors with one in four Danish households making purchases.

Fitch assigns El Corte Ingles' planned new notes 'BBB-(EXP)'
Fitch assigns El Corte Ingles' planned new notes 'BBB-(EXP)'
What: Fitch assigns BBB-(EXP) rating to El Corte Inglés's planned EUR 500 million senior unsecured notes, maintaining positive outlook based on strong deleveraging and improved margins.
Why it is important: The rating action validates El Corte Inglés's successful transformation strategy, combining operational improvements with financial discipline to strengthen its market position despite retail sector challenges. Fitch Ratings has assigned a BBB-(EXP) rating to El Corte Inglés's new EUR 500 million eight-year senior unsecured notes, aligning with the company's existing debt rating.
The planned issuance will address upcoming maturities, including a EUR 420 million syndicated Term Loan due in March 2026. The Positive Outlook reflects the company's successful deleveraging efforts, with EBITDAR net leverage expected to trend below 2.0x. The company demonstrated solid business performance in FY25, achieving 4.3% like-for-like revenue growth and a 70bp improvement in EBITDA margin to 7.4%. While profitability remains below sector averages, this is partly offset by the company's diverse business mix and significant real estate portfolio, valued at EUR 15.5 billion in 2024. The rating also acknowledges El Corte Inglés's dominant market position in Spain and its strategic focus on strengthening core retail operations through digital transformation and store investments.
IADS Notes: El Corte Inglés's improved credit profile reflects its comprehensive transformation strategy. As reported in June 2025, the company achieved EUR 16,675 million in Total Transaction Revenue with 4.3% like-for-like growth, while EBITDA reached EUR 1,209 million, representing an 11.9% increase. This performance follows significant strategic initiatives, including a EUR 428 million investment in upgrading 25 locations announced in February 2025, and the creation of a dedicated Transformation Office under CEO Gastón Bottazzini in March 2025. The company's focus on operational efficiency and digital innovation, developed in partnership with McKinsey since October 2024, has yielded tangible results, with improved margins and strengthened market position, validating its strategy of balancing traditional retail strengths with modern retail capabilities.
Fitch assigns El Corte Ingles' planned new notes 'BBB-(EXP)'

El Corte Inglés delays its office project in Castellana
El Corte Inglés delays its office project in Castellana
What: El Corte Inglés indefinitely delays its planned 15,000-square-meter office development on Madrid's Castellana, despite strong market demand and rising prime office rents in the area.
Why it is important: The suspension highlights how major retailers are taking increasingly cautious approaches to property development, even in prime locations, as they focus on core business transformation and debt reduction strategies.
El Corte Inglés has placed its ambitious office development project next to its Nuevos Ministerios center on indefinite hold. The plot, acquired from Adif in 2014 for EUR 136 million, was initially considered for luxury retail expansion before being designated in 2021 for a 15,000-square-meter office building designed by Thomas Heatherwick. Despite current market conditions showing strong demand, with CBD vacancy rates below 2% and prime rents reaching EUR 44 per square meter, the company has maintained the site for temporary events and food fairs. The decision comes amid Madrid's thriving office market, where recent transactions include LVMH's 20,000-square-meter lease at Castellana 4. While industry experts suggest potential tenant interest from international law firms and consultancies, the company's real estate division, led by Javier Catena, continues to evaluate the investment's long-term viability against current market opportunities.
IADS Notes: El Corte Inglés's cautious approach to the Castellana project reflects its broader transformation strategy. As reported in February 2025, the company invested EUR 428 million in upgrading 25 existing locations while implementing significant management restructuring under CEO Gastón Bottazzini in March 2025, including the creation of a dedicated Transformation Office. This strategic focus follows the successful development of their 2025-2030 plan with McKinsey in October 2024, emphasizing operational efficiency and digital innovation. The company's strong financial performance, achieving 4.3% like-for-like growth and EUR 1.2 billion EBITDA in June 2025, suggests this measured approach to property development aligns with their priorities of maintaining financial stability while pursuing core business transformation.

Galeries Lafayette opens Nanushka pop-up store
Galeries Lafayette opens Nanushka pop-up store
What: Hungarian fashion label Nanushka debuts at Galeries Lafayette Haussmann with a six-month pop-up featuring its premium womenswear collection and accessories.
Why it is important: This collaboration highlights Galeries Lafayette's strategy of using curated pop-ups to introduce distinctive international brands while offering immersive retail experiences. Nanushka, the Hungarian fashion label founded in 2006, has launched its first retail space at Galeries Lafayette Haussmann.
Located on the second floor of the main building, the pop-up showcases the brand's premium womenswear line and accessories through a six-month installation. The space features the pre-fall collection titled "Stop to smell the roses" and incorporates distinctive design elements that celebrate Hungarian craftsmanship. Central to the installation is a hand-carved wooden totem adorned with Kopjafa symbols, a tribute to Hungarian heritage. The space is further enhanced with shell lighting fixtures and cushions finished in vegan Okobor leather, crafted in Budapest using upcycled fabric from previous collections. This retail debut follows Nanushka's successful collaboration with Zara in late 2024. The brand, backed by Vanguards group and GB & Partners, currently operates three standalone stores and maintains over 140 international points of sale, with annual revenue approaching EUR 50 million in 2022.
IADS Notes: Nanushka's arrival at Galeries Lafayette Haussmann aligns with the department store's strategic transformation initiatives. In November 2024, the store reported a 15% increase in sales, driven by its revamped product offering and enhanced brand partnerships. The timing of this pop-up coincides with Galeries Lafayette's broader EUR 400 million investment plan announced in February 2025, which focuses on modernising its flagship while curating unique brand experiences. This partnership follows the store's successful collaborations with other international designers throughout 2024-2025, demonstrating its commitment to introducing distinctive brands through immersive retail concepts.

John Lewis takes 'big step forward' in retail media
John Lewis takes 'big step forward' in retail media
What: John Lewis Partnership expands its retail media network beyond owned websites to enable partner brands to advertise through streaming services and external consumer sites.
Why it is important: By combining grocery and non-grocery data insights, John Lewis is creating a unique proposition in the retail media landscape that could set new standards for cross-category advertising.
John Lewis Partnership has announced a significant expansion of its retail media capabilities, moving beyond its own websites to offer partner brands advertising opportunities through streaming services and external consumer sites. This strategic initiative, developed in partnership with technology specialist Epsilon, leverages first-party data from both its Waitrose grocery stores and John Lewis department stores. The retailer's retail media lead, Jemma Haley, emphasises that this development enables a comprehensive understanding of diverse purchase journeys, from immediate necessities to considered purchases. Initially operating as a managed service with dedicated campaign execution teams, the platform plans to evolve into a self-service model, allowing brands to have greater control over their advertising activities. This expansion represents a significant step in creating an integrated retail media offering that spans multiple retail categories while maintaining customer data privacy and targeting precision.
IADS Notes: The retail media landscape has seen significant evolution throughout 2024-2025. In October 2024, several retailers, including Boots and Co-op, enhanced their media networks to leverage customer data more effectively. By February 2025, industry analysis showed that retail media was capturing 70% of spend from traditional advertising channels, while July 2024 research indicated that these networks could potentially double retailers' margins, from 1.7% to 4.3%. John Lewis's expansion aligns with this trend, following Macy's success in generating $155 million in media network revenue and Bloomingdale's strategic focus on data democratisation for enhanced customer engagement.

The Mall showcases Thai products at Shanghai event
The Mall showcases Thai products at Shanghai event
What: Through a strategic partnership with China's SCPG Group, The Mall Group launches a Thai cultural retail initiative across 200 Chinese malls, starting with Shanghai's Sunland Incity Mall's summer festival.
Why it is important: This partnership represents a new model of retail internationalisation, combining cultural experiences with traditional retail to create meaningful market presence across borders.
The Mall Group's collaboration with SCPG Group marks a significant expansion into the Chinese market through the "Kud-Thai Holiday" themed festival at Shanghai's Sunland Incity Mall. The initiative, running from July 18-27, showcases a carefully curated selection of Thai products, from traditional snacks and dried fruits to fashion items and lifestyle products from the THAITHAI brand. The partnership extends beyond Shanghai, with plans to reach over 200 SCPG malls across 55 Chinese cities throughout the summer. This expansion is strengthened by collaboration with the Tourism Authority of Thailand to incorporate traditional cultural performances. The timing is particularly significant, coinciding with the 50th anniversary of Thai-Chinese diplomatic relations and the 10th anniversary of Bangkok-Shenzhen sister city partnership. Both companies have committed to developing long-term cross-border commerce programmes, creating sustained opportunities for Thai brands in the Chinese market.
IADS Notes: The Mall Group's Chinese market initiative represents a significant evolution in Asian retail cross-border strategies. This development builds on the company's June 2024 expansion of its tourism network to include 35 strategic partners, as reported by the Bangkok Post, establishing a foundation for international market penetration. January 2025's Inside Retail analysis highlighted how Bangkok's mall operators have successfully positioned themselves as cultural purveyors, investing significantly in exhibitions and local designer spaces. This cultural integration strategy has proven effective, as demonstrated by February 2025's successful Middle Eastern tourism initiatives. The approach aligns with broader regional trends identified in McKinsey's January 2025 report on Asia's emerging business corridors, where cultural retail and strategic partnerships are driving growth. The Mall Group's collaboration with SCPG Group, coinciding with the 50th anniversary of Thai-Chinese diplomatic relations, exemplifies how retailers are leveraging cultural connections and strategic partnerships to create sustainable market entry strategies. This is particularly significant given BCG's April 2025 analysis of Asia-Pacific's retail transformation, which identified cultural influence and strategic risk-taking as key drivers of retail success in the region.

Seller Day: Falabella brings together 450 brands to address e‑commerce challenges for 2025
Seller Day: Falabella brings together 450 brands to address e‑commerce challenges for 2025
What: Falabella's fourth Seller Day unites 450 brands to tackle e-commerce challenges, showcasing 17% GMV growth with 74% marketplace contribution.
Why it is important: The success of Falabella's marketplace strategy, demonstrated by 74% GMV contribution from sellers and 60% orders delivered within 48 hours, sets new standards for e-commerce efficiency in Latin America while validating their USD 650 million investment in digital transformation.
Falabella's fourth Seller Day convened 450 brands to address key e-commerce challenges in an increasingly demanding retail landscape. The event concentrated on operational efficiency, technological development, and omnichannel strategy enhancement. The company's first-quarter performance showed strong momentum, with GMV up 17%, predominantly driven by marketplace sellers. The achievement of 48-hour delivery for 60% of orders demonstrates significant progress in meeting regional logistics standards. Industry experts, including AI specialist Sebastián Cisterna and Cadem's general manager Roberto Izikson, provided valuable insights on retail transformation and consumer behaviour trends. Pedro Jiménez, Sell-In E-commerce Manager, emphasised their commitment to building comprehensive propositions that support brand growth through technological and logistical capabilities. The gathering identified crucial challenges facing digital retail, particularly in logistics optimisation, technology support for SMEs, and maintaining commercial momentum beyond peak seasons.
IADS Notes: Falabella's marketplace success builds upon significant developments throughout the past year. In December 2024, the company announced a USD 650 million investment plan, with USD 166 million dedicated to technological capabilities. This digital transformation yielded impressive results, as seen in February 2025 when the group reported an eight-fold profit increase to €486 million. Their commitment to innovation was further demonstrated in April 2025, when their Fmedia retail media platform achieved 30% sales growth for participating brands.
Seller Day: Falabella brings together 450 brands to address e‑commerce challenges for 2025

El Palacio de Hierro maintains its Fitch Ratings AAA grade
El Palacio de Hierro maintains its Fitch Ratings AAA grade
What: Fitch Ratings reaffirms El Palacio de Hierro's AAA rating in Mexico, citing the retailer's solid financial position and stable outlook for investors and financial markets.
Why it is important: The rating affirmation validates El Palacio de Hierro's successful business model, combining luxury retail leadership with strong financial management during a period of significant market expansion.
Fitch Ratings has renewed El Palacio de Hierro's AAA rating, the highest possible in Mexico, recognizing the company's robust financial foundation and strategic market position. The rating reflects the retailer's differentiated commercial strategy in the luxury segment, supported by a flexible financial structure with stable margins and strong liquidity. Don Alejandro Baillères, Chairman of Grupo Palacio de Hierro, acknowledged this achievement as recognition of the more than 10,000 employees' contribution to the company's strength and stability. The rating assessment particularly noted the company's solid position in the luxury segment and its successful growth trajectory, which has been marked by continuous expansion and transformation while maintaining financial discipline. This achievement reinforces El Palacio de Hierro's commitment to building a prosperous future while delivering unique luxury experiences to its customers.
IADS Notes: El Palacio de Hierro's AAA rating reaffirmation comes amid strong operational performance throughout 2024-2025. As reported in April 2025, the company achieved 12% revenue growth and a 30% operating profit increase in Q1 2025, reaching USD 650 million in sales. This follows February 2025's announcement of 11% revenue growth to USD 3.2 billion in 2024, with digital sales growing 28%. The company's strategic investments, including the successful launch of its León flagship store featuring over 200 luxury brands across 35,000 square meters, demonstrate its ability to expand while maintaining financial strength. The rating also acknowledges El Palacio de Hierro's successful digital transformation, evidenced by January 2025's implementation of next-generation POS solutions across 450 points of sale, and its recognition as the world's second-best department store.

Galeries Lafayette Haussmann's growth and strategy
Galeries Lafayette Haussmann's growth and strategy
What: Galeries Lafayette Haussmann achieves double-digit growth in H1 2025, driven by tourism recovery and strategic store improvements that position it among Europe's top-performing luxury department stores.
Why it is important: The flagship's performance demonstrates how strategic store improvements and luxury brand expansion can drive growth even amid shifting tourist demographics, setting a benchmark for department store evolution.
Galeries Lafayette's famed Boulevard Haussmann flagship is experiencing remarkable growth in 2025, outperforming the estimated 9% increase in French tourism. The store welcomes an impressive 37 million visitors annually, with international customers accounting for 60% of footfall. Under the leadership of Guillaume Houzé and Arthur Lemoine, the store has undergone significant transformations, expanding spaces for prominent French runway brands and enhancing luxury boutiques. Notable additions include private salons for key brands and a striking new Phoebe Philo boutique. The store's strategic focus on both established luxury houses and directional fashion has proven successful, with Louis Vuitton's boutique ranking among the brand's top five worldwide locations. This comprehensive approach to retail excellence is expected to drive turnover beyond €2 billion in 2025, with the 70,000-square-metre space effectively balancing various retail categories from fashion to beauty and home goods.
IADS Notes: Galeries Lafayette Haussmann's impressive performance in early 2025 builds upon strategic initiatives launched throughout 2024. As reported in November 2024, the store had already shown strong momentum with a 15% sales increase, driven by renovated spaces and enhanced brand offerings. The current growth aligns with the company's €400 million investment plan announced in February 2025, which focuses on modernising the flagship while expanding internationally. The store's success in attracting both luxury shoppers and tourists reflects findings from January 2025, when the addition of premium brands like Phoebe Philo demonstrated the retailer's commitment to elevating its luxury positioning. This strategy appears particularly effective as the store shifts from relying on tour groups to targeting individual shoppers, a trend identified across Parisian luxury retail in early 2025.

El Palacio de Hierro opens a Dolce & Gabbana cafe in Mexico's Perisur store
El Palacio de Hierro opens a Dolce & Gabbana cafe in Mexico's Perisur store
What: Dolce & Gabbana launches Light Blue-themed café pop-up at El Palacio de Hierro Perisur, offering a sensory experience through fragrance-inspired beverages and décor until September 10.
Why it is important: This initiative reflects the growing trend of luxury brands creating unique experiential touchpoints within department stores, combining hospitality with retail to enhance brand presence and customer connection.
Dolce & Gabbana has partnered with El Palacio de Hierro to create an innovative temporary space, Café D&G Light Blue, within the Perisur store location. The concept, developed in collaboration with Café Lance, translates the visual identity of the iconic Light Blue fragrance into a physical environment through carefully curated white and blue décor. The menu features specially designed beverages that aim to create a sensorial connection to the fragrance line, offering visitors an immersive brand experience. This launch follows the brand's recent expansion in Mexico, including the opening of their first Fine Jewelry and Watches pop-up in Latin America at El Palacio de Hierro Polanco. The initiative represents part of Dolce & Gabbana's broader strategy to strengthen its presence in the Mexican market through 2025, utilizing experiential formats to engage with new consumer profiles.
IADS Notes: The launch of Café D&G Light Blue reflects the evolving experiential retail landscape in Mexico. As reported in October 2024, El Palacio de Hierro's León flagship store demonstrated success with innovative concepts including themed spaces and gourmet dining options. The retailer's strong performance, achieving 12% revenue growth in April 2025, has enabled continued investment in unique brand experiences. This strategy aligns with El Palacio de Hierro's broader transformation, which has seen the successful integration of luxury brand partnerships, as evidenced by June 2025's announcement of 50 new points of sale with OTB Group. The café concept follows Dolce & Gabbana's expanding presence in Mexico, building on August 2024's launch of D&G Casa at Casa Palacio Antara, showing how luxury brands can create immersive experiences while maintaining their premium positioning.
El Palacio de Hierro opens a Dolce & Gabbana cafe in Mexico's Perisur store

Breuninger achieves 6% growth in 2024
Breuninger achieves 6% growth in 2024
What: Breuninger achieves 6% growth with €1.6 billion GMV in 2024, demonstrating strong performance across physical and digital channels with online sales representing 60% of total revenue.
Why it is important: The results validate Breuninger's strategic investment in both digital capabilities and physical retail expansion, showing how department stores can achieve profitability through integrated channel development.
German retailer Breuninger has demonstrated remarkable growth in 2024, achieving a gross merchandise value of EUR 1.6 billion, representing a 6% increase from the previous year. The company's digital transformation has proven particularly successful, with online operations now accounting for 60% of total revenue across its ten-country European presence. This digital success complements Breuninger's physical retail network, where the company maintains profitable operations across all markets. The retailer's strategic approach encompasses both online and offline channels, supported by significant infrastructure investments including advanced logistics capabilities. Their expansion into new markets, coupled with the successful integration of digital and physical retail experiences, showcases the company's ability to adapt to changing consumer preferences whilst maintaining strong financial performance. The achievement of profitability across all markets underscores the effectiveness of their balanced growth strategy and positions them strongly in the competitive European retail landscape.
IADS Notes: Breuninger's reported 6% growth and profitability across all markets in 2024 builds upon a series of strategic initiatives throughout the past year. In October 2024, the company completed its digital transformation, achieving over 50% of sales through online channels and implementing advanced data analytics across ten countries. This digital evolution was supported by significant infrastructure investments, as evidenced by the expansion of their Sachsenheim logistics centre with one of Europe's largest AutoStore systems. The successful opening of their Hamburg flagship store in April 2025, part of the Westfield Hamburg-Überseequartier development, demonstrates how Breuninger is effectively combining digital capabilities with physical retail expansion. The current 60% online sales share, coupled with profitability across all markets, validates their balanced approach to multi-channel retail development.

Ukrainian milliner Ruslan Baginskiy takes over Galeries Lafayette windows
Ukrainian milliner Ruslan Baginskiy takes over Galeries Lafayette windows
What: Ukrainian milliner Ruslan Baginskiy takes over Galeries Lafayette's main entrance and twelve windows with an immersive installation celebrating Ukrainian culture and craftsmanship, alongside a six-month shop-in-shop.
Why it is important: This collaboration demonstrates how department stores can leverage window displays to combine cultural storytelling with commercial success, while supporting emerging designers and creating meaningful connections with global audiences.
Ruslan Baginskiy's takeover of Galeries Lafayette Haussmann marks a significant retail moment, featuring a dramatic main entrance display and twelve themed windows from Tuesday through August 25. The installation, celebrating the brand's tenth anniversary, showcases Ukrainian craftsmanship through innovative displays including large-scale wicker monograms, wheat spikelets, and animated cherry blossom petals, symbolising peace in Ukrainian literature.
The collaboration extends beyond visual merchandising with a 450-square-foot shop-in-shop on the department store's second floor, strategically positioned near fashion brands like Lemaire, Loulou de Saison, and Ami Paris. Running through February 2026, the space will offer a comprehensive range including headwear, bags, candles, jewellery, and newly introduced bag charms. The brand, which won the ANDAM accessories prize in 2023, has gained international recognition through celebrity endorsements and notable collaborations, including custom pieces for Beyoncé's tours and the British royal family.
IADS Notes: Ruslan Baginskiy's window takeover at Galeries Lafayette Haussmann follows a series of successful creative collaborations throughout 2024-2025. In February 2025, Marine Serre's window display demonstrated how the department store leverages such partnerships to create immersive brand experiences. The Ukrainian milliner's installation, featuring cultural elements like wheat spikelets and cherry blossoms, aligns with Galeries Lafayette's broader strategy of cultural retail marketing, as seen in March 2025 with their African designers showcase. This approach to window displays has proven effective, with November 2024 data showing a 15% sales increase driven by such experiential initiatives. The timing of this collaboration is particularly significant as it coincides with the store's comprehensive brand portfolio enhancement, including recent additions like Phoebe Philo, demonstrating how heritage retailers can successfully balance cultural storytelling with luxury positioning.
Ukrainian milliner Ruslan Baginskiy takes over Galeries Lafayette windows

El Corte Inglés increases the value of its real estate portfolio to €15.716 billion
El Corte Inglés increases the value of its real estate portfolio to €15.716 billion
What: El Corte Inglés reports 1.39% growth in real estate portfolio value to EUR 15.716 billion, while generating EUR 83 million from 'Space Marketing' initiatives.
Why it is important: The growth in both portfolio value and 'Space Marketing' revenue demonstrates how traditional retailers can effectively monetise their real estate assets while maintaining core retail operations.
El Corte Inglés has strengthened its position in the real estate sector with its portfolio now valued at EUR 15.716 billion, representing a 1.39% increase from the previous year's EUR 15.500 billion. The company's retail network encompasses 70 department stores in Spain and two in Portugal, complemented by various retail formats including hypermarkets, supermarkets, and Sfera stores. The 'Space Marketing' segment, which includes real estate leasing and third-party commercial relationships, contributed EUR 83 million to the group's EUR 14.786 billion revenue, marking an 11.5% increase year-on-year. The company maintains an investment portfolio valued at EUR 538.2 million, showing a 6.2% growth despite the strategic sale of 40 Supercor stores to Carrefour. This transaction generated a capital gain of EUR 43.08 million, demonstrating effective portfolio management. The company's successful divestment strategy has generated EUR 660 million over the past four years through strategic asset sales, enabling a reduction in liabilities to EUR 2 billion.
IADS Notes: El Corte Inglés's latest real estate portfolio valuation of EUR 15.716 billion reflects its strategic approach to asset management. In March 2025, the company demonstrated its commitment to optimizing existing assets by investing EUR 428 million in renovating 25 locations, while simultaneously showing prudent development decisions, as seen in July 2025 with the postponement of its Castellana office project despite favorable market conditions. This balanced approach has yielded positive results, with June 2025 financial reports showing robust performance across retail segments, including an 11.5% increase in Space Marketing revenue to EUR 83 million, validating the company's strategy of maximizing value from existing assets while carefully managing new developments.
El Corte Inglés increases the value of its real estate portfolio to €15.716 billion